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Xin Aokang Technology has another success. Dalian University of Technology uses the company’s smart restaurant to achieve fast settlement of one order per second in the canteen. Students no longer queue, save labor costs by 50%, and increase efficiency by 300%.
Xin Aokang Smart Restaurant is a set of restaurants designed to save labor costs and improve restaurant operation efficiency. It is based on the Internet of Things.RFIDThe integrated catering solution based on technology and cloud computing technology allows the restaurant to automate all aspects of booking, recharging, settlement, and dining, creating a truly modern smart restaurant. Smart restaurants are widely used. Whether it is a school canteen, an enterprise or a hot pot restaurant, a self-service fast food restaurant can adopt a smart restaurant catering integrated solution.
1. Case background
Dalian University of Technology is located in Bincheng Dalian. It is a key national university at the deputy ministerial level under the direct management of the central government and directly under the Ministry of Education. . Currently, there are 36,960 full-time students, 5,071 postgraduates studying for a degree, 7,742 students from independent colleges (city colleges), 103,699 students from continuing education colleges, and 3,762 faculty members.
Due to the large number of people, the large load of the school restaurant, the long dining line, the slow speed, and the low efficiency, it is difficult to meet the needs of students. Under this circumstance, the school leadership decided to take measures to improve the situation in the school restaurant and completely solve the student’s dining problem. . The “smart restaurant” integrated catering solution is the best choice to solve this problem.
Problems and needs
low efficiency
Due to the large number of people and the concentrated dining time, the restaurant area is too small, and the efficiency of the waiters is far from meeting the needs of the students. When it comes to eating time, the restaurant is very congested, which seriously affects the dining efficiency.
Unbalanced accounts
At present, the restaurant of Dalian University of Technology uses the traditional IC mode all-in-one card. The normal mode is 100 yuan on the card. If you consume 10 yuan, the card will be recorded on the machine and fed back to the data center on the server side, and another 10 yuan will be deducted. However, this communication mode is easy to deduct 10 yuan on the student card due to power outages or communication failures, but the data center is still 100 yuan, which has caused an unbalanced account, which needs to be solved urgently.
Difficult to manage
Due to the large number of people, the school has to have all-in-one card management personnel to be responsible for card issuance, recharge and loss reporting. On the one hand, employees work hard at work. On the other hand, if the management personnel do not go to work, the loss of the student card is very easy to cause losses.
high cost
In order to ensure the efficiency of students’ dining, the school had to hire more service staff, which resulted in huge manpower expenditure. At the same time, because there are fewer students eating during mealtimes, there is a serious waste of human resources, and the problem needs to be solved urgently.
If traditional methods are used to solve these four problems, there are only two ways. The first is to expand dining venues and build new restaurants; the second is to recruit more staff in various links to meet the needs of students in the future. However, no matter which method it is, it will increase the expenditure, which is not the most ideal method. Therefore, we suggest using the intelligent catering integrated solution “smart restaurant” to solve this problem.
The most important thing: to be compatible with the all-in-one card originally used by the school
In order to save costs as much as possible and make the whole project more convenient for students, it needs to be compatible with the original all-in-one card system of Dalian University of Technology. Different all-in-one cards need to be compatible in terms of software and hardware, which is not easy and extremely difficult.
Whoever can solve the problems of Dalian University of Technology and meet its needs can win this project. In the end, the solution provided by Guangzhou Xin Aokang was favored by Dalian University of Technology. The reasons are as follows:
1. Using the “smart restaurant” solution, add a price counter with one order per second and quick settlement capabilities in the school cafeteria, eliminating the need for cashiers and improving efficiency by 300%.
As long as the student passes over the pricing counter with the dinner plate, the pricing counter can read the student’s consumption within 1 second, and students can use the campus card to make settlements, which is convenient and quick. The overall dining efficiency has increased by 300% compared to before using the smart restaurant.
2. Adopt the “smart restaurant” solution and adopt a self-service dining method.
The waiter in the cafeteria only needs to order food by portion and put it in the designated picking area, where students can pick it up on their own. Waiters no longer need to serve one-on-one dishes, nor do they need cashiers, so they are more efficient and work easier.
3. Adopt the industry-leading “cloud all-in-one card” technology of Xin Aokang to completely solve the problem of unbalanced accounts.
Banks will never have an uneven account, because bank cards use an ID model. Each card is only the ID of the user, and the information provided by itself is limited. Withdraw cash here, and the server will deduct fees immediately.
The Xinao Kangyun all-in-one card technology is exactly the same as the bank card technology. Unlike the traditional bus swiping system, the data information must be uploaded after the bus country is handed over. This completely avoids various problems in the process and solves the problem that has plagued Dalian University of Technology for many years. Difficult problem.
4. Adopting “cloud all-card technology” to be compatible with the original all-in-one card, making campus all-in-one card management more humane.
Xinaokangyun one-card technology is compatible with common one-card systems on the market. Compared with competitors, it does not require additional development and debugging fees and can be used directly.
Reporting the loss of a student card has always been a problem. The traditional one card requires students to go to the place where the loss is reported, and it is only when the staff is working to report the loss. There will definitely be losses in the middle.
The cloud card allows students to check their consumption of the card directly on the mobile phone, and at the same time report the loss directly on the mobile phone. On the one hand, it is convenient for students, and on the other hand, it saves a job expense for the school.
5. Save labor cost by 50%.
Due to the adoption of “smart restaurant” and “cloud all-in-one card” technology, Dalian University of Technology has no cashiers, fewer waiters, no all-in-one card management staff, and a 50% reduction in labor costs.
Xin Aokang successfully obtained the canteen project of Dalian University of Technology, and the acceptance report of the third canteen on Panjin campus has also been received. The canteen is currently operating well.
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