The deployment of RFID technology by Ocean Quantum Cruise is about to set sail
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On November 2nd, Royal Caribbean’s newest cruise ship, Quantum Ocean, sailed for the first time. By then, passengers will wear passive high-frequency RFID “WOWband” wristbands, which can be used to open the cabin doors and shop.The ship also deployedRFIDLuggage tags, passengers can check the location of their luggage in real time.
Quantum Ocean, the world’s third largest cruise ship will set sail in Bayonne, New Jersey. This 1,142-foot-long cruise ship has 2090 cabins and 16 decks, and many new technologies have been deployed. For example, passengers can use the RFID Royal iQ kiosk (and a Royal iQ app) to view the latest cruise ship activities and voyage details.
Royal Caribbean also plans to shorten the security check time to less than 10 minutes. Before departure, passengers need to pass through a smart security gate with built-in QR code scanning technology to complete boarding. Then, the staff attaches a passive UHF RFID tag to the luggage, the tag contains the passenger and the corresponding passenger cabin number information. Can use Motorola MC9190-Z portable reader to read. After the baggage moves to the receiving area, the staff reads the tag to update the baggage status. Before transporting to the passenger room, the transport union reads the confirmation label again. Guests can download the Royal iQ app and use the baggage tracking function to check the movement track and status of the baggage (currently, the app is only available on the iOS platform).
Before boarding, passengers can purchase a WOWband wristband, which costs US$2.
Royal Caribbean CIO Bill Martin said: “The use of the wristband is very similar to the use of the room key.” Users can swipe the card to close the wristband to the RFID door lock to unlock it. At the same time, passengers can use the wristband to pay in cruise hotels, bars, casinos, aisles and shopping malls. The wristband will be tied to the personal account, and passengers need to pay after the voyage ends.
The wristband has a built-in 13.56MHz RFID chip provided by NXP, which follows the ISO14443 security protocol. The cruise ship installed 280 Figo Electronics CPR40 RFIDReader.
In addition, the cruise ship installed a battery-powered VingCard RFID door lock system on 3394 doors. When not in use, these RFID readers will automatically switch to low-energy mode. Hrabina said: “Battery management technology can improve battery life. Two AA batteries can support the use of RFID door locks for two years.”
Martin said the cruise ship staff will also be equipped with 500 mobile devices with built-in RFID readers, which can be connected to computers via USB.
According to Martin, Royal Caribbean has also developed software to manage the data read by the reader.
Martin said: “Customer experience is always first. Smart wristbands can free passengers from bank cards. They are waterproof, so passengers can wear them anywhere. This RFID wristband can provide a unique experience.”
At the same time, Image Group has also built-in RFID technology on the photo service. Passengers can use the WOWband wristband to lightly stick to the HF reader on the table to save photos.
In addition, Royal Caribbean intends to deploy RFID technology on two other cruise ships. Martin said: “We plan to use RFID technology on new ships in the future, but the time for the transformation of the old ships has not been determined.”
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