Application of Automatic Ticket Management System in 2006 Shenyang World Expo Park
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Project implementation background
The professional international exhibition “2006 Shenyang World Horticultural Expo” approved by the International Horticultural and Flower Industry Organization-International Association of Horticulturalists (AIPH) was held from May 1st to October 31st, 2006, with a duration of 180 days. The construction of the “World Expo” is divided into two major sections, namely, the gardening and viewing area and the leisure and entertainment area. The construction is carried out with the built-up southern area and the northern area under development of the Shenyang Botanical Garden as the core area, and expands east and south. The total planned area is more than 5 square kilometers, which is the largest in the history of the “Expo” .
The number of visitors to the Shenyang World Expo reached 10 million, and the daily reception volume reached a maximum of 120,000. During the Golden Weeks of “May 1st” and “Eleventh”, the number of tourists was even higher. The World Expo is a major international horticultural exhibition in the history of Shenyang. It is a grand event that has attracted worldwide attention. It has important and far-reaching significance in promoting the economic development of Shenyang and surrounding cities and regions. First, it will help The improvement of city quality is the turning point of Shenyang from a heavy and chemical industrial city to a modern city; second, it will help to increase the influence of Shenyang city and promote the substantial appreciation of the city; third, it will help increase the pride of all citizens , Will form a new driving force for Shenyang’s comprehensive revitalization.
Project implementation purpose and significance
Facing tens of millions of passengers and a daily reception volume of up to 120,000 passengers, in order to improve the efficiency of the Expo management staff, speed up the speed of tourists entering the park, and avoid long queues for tourists to wait for ticket checking; and eliminate favor tickets and reduce Fake tickets reduces economic losses for the organizer; at the same time, it facilitates the statistics of various sales statistical reports or passenger flow reports to provide real-time and accurate basis for financial management and decision-making management. The organizers of the Expo decided to adopt an automatic ticket management system, including automatic ticket sales. , Automatic ticket checking and mobile ticket checking system.
Application selection
After a long period of careful selection and comparison, the Expo organizer finally adopted the laser barcode scanning platform, mobile handheld terminal, The wireless network infrastructure and corresponding management software have already reached POS machines, barcode printers, etc. Among them, the Symbol LS9208 laser barcode scanning platform, MC50 mobile handheld terminal and wireless product AP4131 are the main ones.
System application process
1.Automated ticketing system
Ordinary tickets are tickets printed in advance. Each ticket has a barcode. The barcode is not repeated, and the ticket is uniquely marked. The ticket seller receives a certain amount of tickets every day. When selling the ticket, enter the number and amount of the ticket purchased by the tourist on the POS machine, and use the Symbol LS9208 barcode scanning platform to scan the barcode of the ticket sold. When the computer prompts for confirmation, the ticket seller confirms that the ticket is correct after inspection. Sold.
Proxy ticket refers to a kind of admission ticket for visitors who can enjoy free admission with their certificates when they enter the park. When entering the park, the ticket salesperson will give free admission to the tourists’ certificate types, certificate numbers, number of ticket exchanges, date and time Enter the POS machine, and the barcode printer will print out the substitute ticket and give it to the tourists. Such tourists include: senior citizens over 70 years old with senior citizen certificates, retired cadres holding honor certificates for retired cadres, soldiers and military officers holding military certificates; disabled persons holding disability certificates, and tour guides holding groups of 16 or more people.
Each ticket window is equipped with a POS machine and a barcode scanning platform; the window that needs to print a proxy ticket must also be equipped with a barcode printer; 5 locations of the three doors (two at the main entrance, one at the west gate, and two at the south gate) Office) Each is equipped with a dot matrix printer and a network print server card, which are used for all the ticket windows of the office to print various statistical reports and so on during daily checkout.
2.Automatic ticket checking system
The automatic ticket checking system of the Shenyang World Expo Park is divided into two parts: fixed ticket checking and mobile ticket checking.
Fixed ticket
Automatic doors are set up at the three main entrances of the Expo Park, and 41 Symbol LS9208 barcode scanning platforms are embedded in total. When a tourist enters through the door with a valid ticket, he only needs to point the barcode on the ticket to the scanning platform and scan it. The system retrieves the ticket information and confirms it as a valid ticket, and the barrier is opened to pass.
Mobile ticket
The Shenyang World Expo Park selected 41 Symbol MC50 mobile computers for mobile ticket checking. MC50 is the first mobile data terminal that combines an enhanced PDA with an improved structure to optimize the performance of operating enterprise-level applications. This small and portable data terminal has a variety of advanced data collection functions and flexible voice and data communication functions. It is based on the Microsoft mobile 3.0 operating system and is easily synchronized with wireless local area networks (WLAN).
After MC50 scans the barcode on the ticket, it immediately verifies it and sends the data back to the back-end system of the ticketing center in real time. Since every ticket sold or used is accurately recorded in the central database, it can be easily counted. Produce various sales statistical reports or passenger flow reports; provide real-time and accurate basis for financial management and decision-making management. The mobile data terminal is used for mobile ticket checking, which can improve the efficiency of ticket checking. In the event of a network failure or a large passenger flow, it can play a role in diversion, which is convenient for the disabled and saves valuable time for tourists.
At the same time, the Windows Mobile platform makes it compatible with the customer relationship management system (CRM) software of companies such as Microsoft, Oracle Siebel SAP and IBM, and can be easily and quickly applied to various environments. Thanks to the addition of Symbol mobile management software, it can Deploy and manage thousands of MC50 devices quickly, and you can see the results immediately through an intuitive web-based interface, and you can also control all mobile computers, wireless networks, and applications through this interface. The industrial-grade product design of MC50 makes it more durable than consumer PDAs, and every part has excellent reliability-from battery contacts to keyboards to sound components-thus ensuring that its performance is far beyond daily and high-intensity Requirements for use.
Implementation Effect
The automatic ticketing and ticketing management system jointly provided by Motorola Enterprise Mobility and Shenyang Kaitai Barcode Technology Co., Ltd. has greatly improved the accuracy and efficiency of ticketing and ticketing of the Shenyang Expo, allowing visitors to experience convenient and high-quality The service ensured the success of this event and at the same time enhanced the image of this international event.
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