iData helps Cainiao Station to create an efficient last-mile e-commerce delivery service

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The “Cainiao Station” under the Cainiao logistics system, also known as Ali Service Station, mainly provides online shopping collection services for e-commerce consumers such as Tmall and Taobao. As an extension of e-commerce logistics services, Cainiao Station is a new attempt by Ali to solve the “last mile” problem of express delivery services. Statistics show that in addition to the campus rookie station, there are currently more than 20,000 rookie stations across the country that provide comprehensive logistics services for the “last mile”.

iData helps Cainiao Station to create an efficient last-mile e-commerce delivery service

·Application requirements

Cainiao Inn provides delivery and delivery services for express parcels, and is a service transfer station for the last mile of e-commerce delivery. According to statistics, a rookie station can send and receive up to 300 express parcels per day. In order to provide efficient last-mile service for e-commerce distribution, Cainiao Station introduced a package information management solution based on iData mobile smart terminals.

·Application link

Parcel storage, pickup management, SMS notification issuance, stranded parcels and problem parcel handling.

·Application implementation

The rookie station wireless workbench based on iData mobile smart terminal, with the help of iData mobile smart terminal’s bar code scanning collection, real-time data transmission, for the site’s parcel storage, pickup management, SMS notification issuance, stranded parcels and problem parcel processing operations, etc. Provide strong data support, seamlessly connect to the back-end of the express company, realize the direct processing of package, arrival, and problematic items, and one-click synchronization back-end, which effectively relieves the pressure of site package management, while greatly reducing the error rate and improving the efficiency of package management , To provide e-commerce and online shopping users with a more convenient package delivery service experience.

iData helps Cainiao Station to create an efficient last-mile e-commerce delivery service

The rookie station package information management process based on iData mobile smart terminal

iData helps Cainiao Station to create an efficient last-mile e-commerce delivery service


·User benefits

iData helps Cainiao Station to create an efficient last-mile e-commerce delivery service

·IData mobile terminal is used for barcode management in the whole process of arrival, storage, picking, and receipt, which is accurate and efficient.

Effectively reduce the occurrence of information lag in the process of parcel inbound and outbound, and poor accuracy of manual entry of a large number of orders.

·Realize the all-round management of the last mile transfer station of e-commerce distribution, improve the efficiency of e-commerce distribution, and enhance the service image.

·Extended reading

Cainiao joins hands with Hangzhou Normal University to launch the first campus smart logistics platform

—— Hangzhou Normal University Cainiao Station collects 2000 express parcels every day, and students can pick up the goods and leave in two or three minutes

iData helps Cainiao Station to create an efficient last-mile e-commerce delivery service

Gu, a junior girl from the English Department of Hangzhou Normal University, received a text message from Cainiao Station at 11:42 today: Please take the pick-up number 19029 to the No. 6 underground garage of Hangzhou Shibowen before 18:00. March 11 Daily Shentong package.

At about 3 in the afternoon, after class, Xiao Gu arrived at the rookie station in the underground garage and walked into the self-service pick-up area. A rookie station staff wearing an orange vest immediately greeted him and asked for the pick-up number. With the help of the staff, Xiao Gu quickly found his express parcel on the 29th position on the 19th shelf. At the gate of the self-service pick-up area, a staff member will scan the code again to inspect the goods and ask Xiao Gu to show the pick-up voucher to prevent the package from being picked up by mistake.

“At the beginning of this year, I found that the entire pick-up method at Cainiao Station has changed. It used to take 20 to 30 minutes to pick up a shipment, but now it takes two to three minutes.” Xiao Gu and the students are quite satisfied with the changes in Cainiao Station. Xiao Gu also told reporters that if the package is too large to hold or occasionally lazy and doesn’t want to pick it up in person, he can also spend 2-5 yuan on the Cainiao Baobao app to summon the campus package man to deliver it to his door.

In terms of professional terms, the change of Cainiao Station has changed the way of picking up from a separate to self-service open. In the reporter’s view, it has changed from a small store to a supermarket, which not only liberated manpower, but also improved efficiency. Behind this is the smart logistics platform built by Cainiao.com. According to Ma Yajie, the person in charge of the Cainiao Network Campus Station, after the express parcel arrives at the Cainiao Station, through the PC terminal and wireless equipment, the express parcel can be quickly stored in and out of the warehouse at low cost, and various packages and official documents can be classified and processed. After the package is in the warehouse, students will receive a pickup notice sent by the system, and they can enter the rookie station to find the package on their own. In a visual environment, they can bring the package out of the warehouse with the student card, mobile phone verification code and other information. Through the Cainiao electronic face order system, Cainiao Station also provides students with various online mailing entries, and realizes the free handwriting of express face orders.

At present, in the 300-square-meter Cainiao Post in the underground garage of Hangzhou Normal University, an average of 2,000 express parcels are received every day. If the courier company delivered it by itself, it would take at least 7-8 people to deliver 2,000 packages a day. Now 5 of us can handle it easily, not including shipping.”

The only designated brand of Cainiao’s PDA device-iData mobile smart terminal

iData helps Cainiao Station to create an efficient last-mile e-commerce delivery service

Applicable to many mainstream express companies, perfect matching: Shentong, Huitong, and home delivery systems!

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