Application of Mobile POS in Medical Chain Distribution
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Mobile medical POS is to collect data and process business in all links of medical chain sales through mobile POS information terminals. General pharmaceutical chain distribution has three logistics information data collection links: logistics, distribution and wholesale warehousing, self-operated store sales, and OTC store sales.
Typical applications of mobile medical POS
1. Current application status and existing problems of mobile medical POS in my country
At present, there are more than 100,000 pharmaceutical retail companies in my country (2004 China Pharmaceutical Market Research Report), and sales revenue has increased by double digits every year for the past ten years. However, most pharmaceutical chain distribution companies have not implemented systematic retail POS management. Some large-scale companies either implement MIS or apply an ERP information management model, with varying degrees of operational effects. There are also individual companies that use the cashier POS network to combine with the back-end system, and the retail management effect is good, but there are still blind spots in the intermediate logistics or logistics distribution links.
Mobile pharmaceutical POS applications require two prerequisites to achieve the ideal goal of chain pharmaceutical sales management. The first is the management of product identification (digitalization). At present, western medicines produced and sold in the country are given commodity barcodes, but batch information needs to be loaded into each western medicine (this is a major problem in western medicine label management) ). Furthermore, there is no set of good methods to implement the label management of Chinese medicines. These two problems severely restrict the mobile POS application of drug chain sales, and also restrict the development of information management in the entire drug retail industry; second, the development of the entire drug chain sales informatization is quite different, and the data interface is complicated. To the original difficulty of information sharing, another difficult subject was added. At present, most companies do not have data collection methods in distribution, logistics, distribution and even tracking in the existing medical chain sales informatization. As a result, the error rate of post-entry entry of paper documents in the delivery of medical informatization is unavoidable.
2. Typical case of mobile medical POS system application
The mobile pharmaceutical POS system was implemented in a chain enterprise in Beijing and achieved satisfactory results. The specific implementation plan is as follows:
The enterprise before implementing the mobile medicine POS system.
In 1998, the enterprise started the pharmaceutical MIS (Medicine Chain Management Information Platform) in the management of pharmaceutical chain sales enterprises. This enterprise is one of the first pharmaceutical chain distribution enterprises in the same industry to use MIS. However, for self-operated stores in 2000 that enabled client operating systems and OTC stores that were unable to use clients, sales timing information still could not be uploaded in time or data errors were inevitable. The incoming and outgoing data of the general warehouse still relies on paper documents and report forms to complete. The business data of its self-operated stores uses the method of reporting data once a day to summarize the data of the day’s sales, warehousing, and other data to the headquarters system. For OTC stores, the data needs to be reported once a month. In addition, manual records are still used in many links, such as the entry and exit of the general warehouse and the sales at the point of sale, and then the data is entered in front of the computer. In this way, companies cannot grasp real-time sales and other information at each point of sale, and the data reporting time is lagging, leading to a lag in corporate management. At the same time, manual recording is used, and then input to the computer, which wastes manpower and time, and has disadvantages such as inaccuracy of manual input.
After the implementation of mobile medical POS.
The data of each business point of the enterprise can be grasped in real time, so that the enterprise can grasp the data of each link in time, thereby making the management more effective. At the same time, in some businesses, manual methods have been replaced, making business operations easier and more accurate data.
Self-operated shop:
Since its store is completely managed by its own business, it has its own cash register system and local area network. When we implement the mobile POS system, the mobile handheld terminal we use uses barcodes that can scan and has the function of WIFI wireless local area network data transmission. Manage the sales, warehousing, allocation, and inventory of self-operated stores. For example, in the sales link, when a customer comes to the store to buy medicine, the terminal automatically generates a serial number for the customer. After the customer selects a medicine each time, the salesperson uses the mobile terminal to scan the medicine barcode, and the terminal automatically displays the medicine information , And then select the batch number of the drug in the terminal (the batch number of the drug has been automatically downloaded to the handheld terminal via the WIFI wireless network), enter the purchase quantity, and then save it. After the customer has selected all the medicines to be purchased, when he goes to the cashier to check out, the salesperson will send the saved data to the cashier system through the wireless network. The cashier enters the customer’s serial number, and the cashier system automatically displays the customer All the medicines purchased are automatically calculated and the price is automatically calculated. After the cash register is confirmed, the customer’s sales data is also automatically sent to the back-end system, and the back-end system can grasp the sales status of each store in real time.
OTC shop:
Since its store is located in other corporate stores, it is not managed by its own company, and does not have its own cash register system, local area network and other conditions. When we implement the mobile POS system, the mobile handheld terminal used can scan barcodes and has GPRS ( GPRS—General Packet Radio Service (General Packet Radio Service) wireless transmission function to manage the sales and other services of OTC stores. For example, in the sales link, the customer buys medicine at the counter of the OTC store. After the salesperson issues the bill, the customer checks out at the cashier, and then takes the medicine with the checkout receipt. The salesperson uses the handheld mobile terminal to scan the barcode of the medicine sold and select the batch number (The batch number has been wirelessly transmitted to the terminal via GPRS), and then after entering the quantity and other information, upload the data to the back-end system via GPRS, the back-end system can grasp the sales status of the OTC store in real time, and the back-end system can also base on the initial data , Combined with its sales and other data, automatically calculate the current inventory of the OTC store. The company used to be a blind spot in the management of OTC stores. After the implementation of the mobile medical POS system, the headquarters will obtain real-time sales data of the OTC stores, providing timely information for the headquarters’ logistics distribution and price strategy.
Total warehouse (pharmaceutical logistics distribution center):
The warehouse is completely managed by our own company and has its own local area network. When we implement the mobile POS system, the mobile handheld terminal we use uses barcodes that can scan, and has the function of WIFI wireless local area network transmission. Manage operations such as warehouse entry and exit. For example, in the warehousing link, when a certain supplier arrives and needs to be put into the warehouse, the warehouse staff use the mobile terminal to scan the medicines in the warehouse, select the batch number, enter the quantity, and then upload it to the back-end system. After the entire batch of medicines are scanned, The unreviewed warehousing slip has been automatically generated in the background system, and the staff only needs to confirm whether the detailed record of the slip is correct.
By implementing the combination of mobile pharmaceutical POS and enterprise MIS, the company can understand the sales of medicines in self-operated stores and TOC stores in real time, and understand the inventory status of general warehouses, self-operated stores and OTC stores. With this information, the company’s logistics efficiency has increased several times, its price strategy has become more effective, and its sales have improved steadily.
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