chrispeng [ad_1]
Use time: November 2013
Application product: Jinwanma patrol machine WM-5000FE
1. Project Overview
China Resources Vanguard is a state-owned holding enterprise group directly under the central government and an excellent retail chain enterprise group under China Resources (Group) Co., Ltd., a Fortune 500 company, and one of the largest retail chain enterprise groups in China. It owns many well-known brands such as China Resources Vanguard, Suguo, Ode to Joy, Zhongyi, China Resources Tang, Ole’, blt, VanGO, Voi_la!, VIVO Caihuo, PacificCoffee, etc. Among them, the supermarket business has ranked among Chinese supermarket chains for many years. The first one.
China Resources Vanguard adheres to the development strategy of “national development, regional leadership, and multi-format synergy”. As of December 2008, it has 2,698 stores across the country, with more than 150,000 employees, and achieved sales of 63.8 billion yuan in 2008, winning the Chinese chain Supermarket first.
China Resources Vanguard is committed to continuously improving the quality of life of consumers, leading a modern and healthy lifestyle, complementing the advantages of various business formats, providing consumers with high-quality, value-added and safe products and services, and maximizing the satisfaction of consumers. Various shopping needs. The business development area of CR Vanguard has spread all over 16 provinces (municipalities directly under the Central Government), including East China, South China, North China, Northwest China, Northeast China, Central China and Hong Kong, and nearly 100 cities above the county level.
2. Application
The daily patrol and inspection of the loss prevention security personnel in various types of supermarkets is an essential part of the work, but how to do this work properly, how to form a scientific and effective management, how to correct the usual laziness of the loss prevention security personnel, and Through daily patrol inspections, we have found some problems that are not usually noticed, and some problems that may cause greater losses to the supermarket. Therefore, the patrol inspection system has become an indispensable part of supermarket patrols. China Resources Vanguard Supermarket Co., Ltd. requires us to know who will patrol in the software system, when they arrive at the corresponding patrol location, and what is found after testing. Information such as problems is clear in the report; the corresponding hand-held inspection device should be light, simple and practical, and not burden the security personnel.
3. Where is the patrol point installed?
3.1 The store can determine the location and number of patrol points and the route according to the actual situation;
3.2 Similar parts can be combined into one patrol point. For example, there is a cash office in the office area of the store, but the distance should not exceed 10 meters;
3.3 It is more appropriate to set about 30 patrol points for stores with an operating area of 15,000 square meters. For details, please refer to the following figure for reference;
4. Inspection time planning
4.1 Business period: two inspections per shift;
4.2 During the closing period: one inspection at 01:00 and 04:00;
5. Inspection requirements
5.1 The inspection work shall be carried out by the person on duty or the supervisor. In case of special circumstances such as emergency handling and long time, the inspection by mobile personnel can be arranged, but only twice within 24 hours, and must be approved by the loss prevention manager;
5.2 According to the set patrol points and routes, the patrol person holding the patrol device patrols the patrol points on all patrol routes in turn, selects the problems found on the spot according to the operation requirements, enters the event type, and handles the solution or calls the related party. Departments and personnel are present to deal with it, and important matters need to be recorded in the content of the management personnel’s commuting handover;
5.3 Photographing equipment can be carried during inspections. For problems that cannot be solved immediately on site, photos can be sent to relevant departments and personnel by email to follow up on the rectification of problems, so as to achieve closed-loop management;
5.4 In case of major or emergency situations during the inspection, they should be dealt with immediately
6 View inspection records
6.1 After the inspection of each shift, the manager of the Loss Prevention Department will check the inspection records and rectify the problems through the “Intelligent Inspection Management System”. Depending on the serious situation, it will be dealt with in accordance with the rules and regulations of the company and the department, and follow up the rectification results of the problem;
6.2 The person in charge of the Loss Prevention Department or above must export the inspection report from the system once a week, conduct statistical analysis on areas and event types with high frequency every month, and feedback relevant departments and personnel to focus on rectification and training to strengthen on-site safety management;
6.3 The inspection reports and statistical analysis data must be established as electronic files, stored in the computer and backed up, and the preservation period is one year;
6.4 The password of the inspection management system should only be mastered and operated by the loss prevention manager and the authorized supervisor or above, and the system password should be changed regularly every quarter
7. The patrol system has changed China Resources Vanguard
7.1 The application of the inspection management system has effectively solved the problems that the inspectors missed inspections and did not inspect, and found problems that were not notified and solved in time.
7.2 Instead of the traditional sign-in form, it adopts a more scientific, efficient and intuitive way to manage the inspection personnel in a unified way and form a report file.
7.3 Added management means to achieve the purpose of maintenance and management.
7.4 Supervise and urge staff to inspect on time to ensure that the products are sold without damage and eliminate potential safety hazards.
With the development and progress of society, all walks of life have more and more standardized, scientific and data-based management requirements. In the past, various safety accidents were mostly related to the dereliction of duty and paralysis of the staff in the post, which were inseparable from luck. Such accidents account for more than 80% of the accident rate. Therefore, the adoption of the intelligent inspection management system is undoubtedly a powerful way to eliminate various hidden dangers. measure. In the emphasis on safety and management, China Resources Vanguard is in the forefront of the same industry.
[ad_2]
