Helsinki Rescue Center uses Psion Teklogix tablet computer to realize electronic management
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The Helsinki Rescue Center has a total of 600 medical staff, of which 450 are operators. The rescue center is responsible for fire rescue and medical rescue throughout the city. When a dangerous situation occurs, the rescue center needs to accurately dispatch the rescue team to the location of the incident.
Recently, the Helsinki Rescue Center equipped its medical rescue team with a new electronic system including a tablet computer. The user uses an Xplore IX 104C3 tablet computer equipped with a keyboard and printer. The data of the electric shock defibrillator is transmitted to the Xplore computer in real time via the Bluetooth link. Now, nursing staff in the ambulance can log in wirelessly to the new system to fill in patient information and so on.
According to the criticality of the patient, the nursing staff can choose to use the Xplore device in the ambulance or the hospital to establish an electronic file for the patient. The electronic file includes detailed data on various aspects of the patient, such as the injured location, for reference by the doctors in the hospital. The new system can also print an invoice for transportation expenses and other amounts to the social insurance agency. The Helsinki Rescue Center creates more than 41,000 cases each year, and before the new system, these cases were all paper-based. In addition, the Helsinki Rescue Center also uses various documents of patients provided by other medical institutions.
The use of paper documents in the first aid process caused a lot of trouble for medical staff. They were bulky and inconvenient to update. Therefore, in order to improve the efficiency of treatment, the Helsinki Rescue Center is now starting to create electronic files for patients, and Xplore tablets allow medical staff to log in to the new system in the ambulance to query relevant information.
VM-Data Oy is the developer of the Merlot Medi software package and the supplier of software and hardware solutions for the new system. The software solution includes many icons and drop-down menus, which are very convenient to use on the touch screen of the computer, and the file display is also very standard. In addition to handheld use, the tablet also needs to work in an ambulance. Therefore, the new computer equipment should be able to freely and conveniently switch between the car and other use environments, such as removing it from the car and taking it to work on site. At the same time, the screen of the computer should be large enough so that the medical staff can browse the document clearly and can read several pages at the same time without turning the pages. Taking these needs of users into account, Xplore tablets have a large touch screen and a detachable keyboard. The function of wireless data transmission is of course also one of the key points. When the rescue center receives an alarm call, all detailed data about the accident will be wirelessly transmitted to the Xplore tablet immediately.
“Good airtightness, sturdiness and durability, mobile use, dustproof and support for battery replacement without shutting down,” said Kari Porthan, head of the emergency medical rescue team of the Helsinki Rescue Center, commenting on the Xplore IX104C3 impact-resistant computer. The Helsinki Rescue Center considered many factors when choosing Xplore equipment. “Compatibility with software, such as the use of a touch screen is the primary requirement. In addition, the local supplier of equipment, Axel Group, has also developed a great handle for us, which is convenient for us to carry the computer for charging or moving. They also sent experts , To help us design the installation problem of the tablet in the ambulance,” Porthan said.
The patient treatment module in the system includes some pre-set templates according to various situations, such as a patient with chest pain. The system has an independent template and a number of problems set for chest pain. In addition, due to the input of special data, the system will alert the electric shock defibrillator to remind the doctor to check if appropriate. The answers to the preset questions will be formed into a form, submitted to the hospital, and stored in the new system for analysis. Approximately 38% of patients do not need to be sent to the hospital for treatment, and these patients will directly receive documents about their condition. The purpose of this is to realize the electronic processing of patient medical information, to ensure the accuracy and consistency of the data, and to quickly access the required information no matter when and where.
The Helsinki Rescue Center’s new system allows medical staff to directly transfer files wirelessly via Xplore tablets. However, there are other hospital systems that cannot receive these files. Therefore, users are also equipped with printers in the ambulance to hand in paper documents when needed. Documents can also be printed directly from the ambulance to the hospital printer.
Nursing staff in the rescue center can also use the Merlot Medi solution to consult a doctor. The doctors present will upload the information to the system at any time. Various studies on uploaded information will also be carried out at the rescue center at the same time. In the past, the research of information took a very long time, because it was necessary to find the required information from thousands of paper documents. Now, with the help of the new system report and analysis module, the timeliness of research has been greatly improved.
In addition, the system also contains a control module that doctors use to track the progress of events. The operator can call out all the rescue missions in real time, including the time and location of the mission. The solution also opened up separate modules for major events. The system can set priorities for reporting life-threatening accidents, reasonably allocate patients to hospitals, and whether it is using a tablet in an ambulance, or in a hospital or on-site, all data can be consistent and up-to-date.
This project integrates multiple forces, and the system is still under continuous development. The user can increase or decrease items in the drop-down menu according to the patient’s feedback at any time, so as to improve the operability of the system at any time. Although replacing the paper-based system with a new electronic system requires a period of adaptation, the effect of the new system is obvious-reporting and analysis capabilities are stronger, time is shorter, patient information is more complete, and the entire rescue center The work efficiency is greatly improved accordingly.
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