A commercial bank in Shenzhen realizes automatic identification and information management of customer identities
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Client: A commercial bank in Shenzhen
Industry: Banking
Customer requirements: Banks need to identify, check, input and archive customers’ identity documents during account opening, account cancellation, large deposits and withdrawals, credit card business, and credit business. The traditional way of working is done through visual identification, verification, manual entry of ID card information, and copying and filing by bank staff, which is inefficient and prone to errors.
In order to reduce the workload of bank counter staff, improve work efficiency, enhance customer satisfaction, and at the same time avoid errors that may occur in manual operations, and realize the automation and information management of customer identification Improve management efficiency and service level.
solution:The special system built by Dingshi Technology according to the actual needs of customers is composed of the company’s core product IDR series ID card reader, MID, front-end computer, database and application software, which can automatically, efficiently and accurately identify various ID information of customers. At the same time, the system has the ability to operate independently, does not affect the security of the bank’s core business, fully meets the needs of customers, and has been highly praised by customers.
Customer benefits:
● Realize the automation and information management of bank customer identification.
● Realize the rapid and accurate identification of bank customer ID documents, and improve the bank’s work efficiency.
● Improve the bank’s service level and enhance customer satisfaction.
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