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Valley Hospital in New Jersey has been using a real-time location system (RTLS) to monitor the location and identity of staff who press the emergency badge. Before deploying the system, only 50% of employees felt safe. After using the RTLS scheme, this figure has increased to 85%.
There is very little violence in the emergency room of Valley Hospital, but hospital staff have always felt insecure. Once a patient’s family prevented the nurse from leaving the ward, the hospital began planning to adopt a better way to protect the staff. The hospital treats 74,000 patients each year, and each ward is equipped with a wired alarm. In the near future, the hospital plans to deploy a wireless system to provide safer services. The program uses Stanley Medical’s WiFi call badge and software to help security personnel identify the alarm personnel and their location information.
(If the nurse needs help, she can press the button on the AeroScout T2s badge for help)
Daniel Coss, director of public safety at Valley Hospital, said that in 2015 the hospital began to adopt a three-pronged approach to improve employee safety. The hospital has enhanced training, created a “sabotage team” to respond to emergency calls, and introduced Stanley’s AeroScout staff security RTLS system.
At present, the hospital still retains a wired alarm system, and employees can pull the handle of the alarm box for help. However, employees are not always able to call the police easily. Instead, employees can easily use the AeroScout badge to ask for help.
Coss is very familiar with the AeroScout staff security RTLS system, which has been deployed and used by its former owner, Las Vegas Hospital. The system uses a WiFi badge and AeroScout software running on the server to determine the identity of the caller.
Last fall, Coss recommended that hospitals deploy this system. Using the existing WiFi system in the hospital, the accuracy of the system can reach 8 to 10 feet. The hospital also installed nearly ten AeroScout vibration exciters to improve accuracy, and the packaging accuracy reached 2 feet.
The system is a voluntary project, so employees who voluntarily use it will get a T2s badge with their name and photo information. The tag transmits a unique identifier through a Wi-Fi signal. The badge can also receive the LF 125kHz signal sent by the recent AeroScout vibrator, and then transmit the vibrator ID and badge identifier to improve position accuracy.
If the employee presses the button, alarms will sound in three locations: the security room, Young’s office, and the clinical duty officer’s office. The software will display the name and photo information of the caller. The system can help security personnel quickly understand the location of the alarm.
Coss claims that this solution is cheaper than traditional wired emergency alarms. In addition, the system is also easier to use, helping him achieve his goal of “low cost, high yield”.
The hospital provided badges to 170 emergency department staff. Up to the present position, about 100 employees have used these tags. Since the deployment of the system, no emergency incident has occurred in the hospital.
In the future, the hospital will train all new employees on the importance of the system, which will increase the adoption rate of the system. Valley Hospital intends to continue to provide this program only on a voluntary basis. Young said: “We don’t want them to feel forced to use it. The hospital also plans to extend the use of the system to all departments.”
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