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Overview
High efficiency and low cost are the salient features of barcode technology in the application of ticket management systems. The use of barcode technology to realize the production and automated management of tickets, tickets, movie tickets, etc., has ended the history of traditional manual ticket sales and statistics. Barcode ticketing system is the product of the combination of electronic barcode making and recognition technology and computer ticketing information management technology. It has the characteristics of modern image, integrated management, real-time information, reliability of anti-counterfeiting, and strict accounting. Electronicizing the traditional manual ticketing work, while achieving full automation and standardization of ticketing management, can fundamentally solve the current situation of difficult ticket inquiry and high labor intensity of ticket sales, and improve the efficiency of ticket management and the quality of service to customers.
Application background
Ticket management is undoubtedly a very important business for automobile transportation companies, and it can even be said to be the soul of automobile transportation business. As a national leader in the automobile operation industry, Haiqi Group attaches great importance to the information construction of its ticket management process, and has played an industry benchmark role in the construction of ticket management information.
The use of barcode technology to manage tickets is one of the salient features of the ticket management system. In the early days, Haiqi Group began to use bar code technology to realize the production and automated management of various tickets. It really bid farewell to the cumbersome and inefficient manual ticket sales, and improved the efficiency of ticket management and the quality of customer service.
However, in the early use process, the barcode printer used in the case of large passenger traffic often has unstable work, high print head loss rate, unclear printing effect, and even failure to print, which affects the smooth development of ticket sales, resulting in The work efficiency of the ticket window has been greatly reduced, and passengers complained during the peak period of passenger traffic. Haiqi Group attaches great importance to the work of the ticketing department as the group’s external image department, but every time it reports problems with printer manufacturers, it cannot be dealt with in a timely and effective manner. After communication with the senior management of the group, it was decided to replace the printer equipment of the ticket window again, adopt an open and fair bidding method, and choose to cooperate with printer manufacturers with fast, efficient and high-quality services.
solution
The authorized distributors of Prostec in Hainan actively participated in this Haiqi Group’s ticket printing bidding project. Successfully passed the preliminary bidding, mid-term product testing, system access and other work. With the timely and efficient cooperation of the R&D, technical team and the dealers of the POSTEK company, the POSTEK barcode printer has stable performance and good printing effects during the trial operation, and successfully won the sample For the second project, POSTEK I series became the designated printing device for this project. At present, POSTEK I series bar code printers are used in the ticket windows of Haiqi Group’s stations to print various types of car tickets and vehicle settlement receipts, and assist the ticket window staff to efficiently and accurately complete the ticket sales work.
Bosid has always put value chain management and customer experience at the top of business management, with a great vision of “creating a world-class Chinese brand and being a respected Chinese enterprise”, and is committed to providing users with “easy use and durability” Printer products. On the basis of having high-quality products, Prostec actively cooperates with its project development by leveraging the power of local channel partners to jointly develop local and nearby businesses. As a local company, BoSide gives full play to its local advantages, and its fast, professional and efficient dealer project cooperation and maintenance services have won the trust and cooperation of dealers, making it easier for dealers to feel the cooperation with BoSide. convenient. At the same time, Postek provides numerous training courses for dealers, and the qualified dealers confer the honor of PosteK Certified Technical Engineer, so that dealers can fully understand the products and ensure the satisfaction of Postek customers and the steady growth of POSTEK product sales.
In this Haiqi project, the research and development personnel of the Bosid project, relying on first-class product knowledge and industry experience, successfully connected the POSTEK label printer to the Haiqi ticketing system. There is no need to install additional printer drivers. It can be used directly by connecting to the ticketing window PC. convenient. At the same time, in order to cooperate with the ticket sellers to find out the bills and consumables in time, the I series printers are specially designed with an error report function. When the consumables are exhausted, an error message will appear on the printer’s LCD screen, and the machine will emit a buzzer to alert you. The staff should replace the new bills or ribbons in time. At present, the staff at the ticket window of Haiqi Group’s multiple stations have reported that the I series printers have precise positioning when printing tickets, fast and continuous, and the printing effect is quite consistent and clear, and there will be no missing printing in the past. The most convenient is , When the supervisors count the ticket sales, they can easily check the number of prints through the LCD screen that comes with the printer, which is real-time, accurate and convenient.
The POSTEK I series printer used in this project has an all-metal structure, sturdy and durable, and stable performance; a high-performance printing structure platform, equipped with a high-power industrial-grade power switch, realizes mass printing while ensuring uniform and smooth printing speed and clear printing results It is delicate, avoids work stoppage caused by machine failure, minimizes the user’s maintenance cost, and achieves a win-win situation for improving work efficiency and cost control.
Implementation Effect
Improve staff efficiency and speed up ticket sales. POSTEK I series printers accurately locate the virtual knife line of each ticket, allowing ticket sales personnel to quickly and easily tear off one or more tickets along the virtual knife line; during the peak ticket sales period If the ticket or ribbon is used up, the printer will feedback the information and display it on the LCD in real time to prompt and stop printing. At the same time, the printer’s built-in buzzer will give a warning to remind the ticket seller to replace the consumables; if the ticket seller has already Submit multiple consecutive tickets and send them to the printer, but when the printer’s remaining ticket paper is insufficient, the printer will automatically store the remaining ticket data information. After the ticket sales staff replace the consumables again, the system will resume normal operation. According to the stored information, the unfinished ticket will be automatically printed , Effectively prevent the missed printing phenomenon, and ensure that the actual printing is consistent with the system ticketing data. At the same time, through the LCD screen that comes with the printer, the staff can check the number of printed sheets in real time, and after the ticket sale is over, they can quickly and accurately check the ticket status of the day.
By using POSTEK I series bar code printers, Haiqi Group’s ticket sales outlets at each station have completely solved various ticketing problems caused by unstable or inoperative printers during peak passenger traffic. Greatly improve the work efficiency of its ticket sellers and ticket inspectors, speed up the ticket purchase speed of passengers, and avoid waiting in line for tourists. Improved the accuracy and efficiency of Haiqi Group’s ticket sales and check-in systems, allowing passengers to experience convenient and high-quality services.
about us
Founded in 1998, Shenzhen Best Technology Development Co., Ltd. is a national high-tech enterprise focusing on the R&D and manufacturing of barcode printers and the only enterprise in Guangdong Province that has core thermal transfer printing technology. Headquartered in Shenzhen, China, the wholly-owned branch is located in Orlando, Florida, USA. With the vision of “creating a world-class Chinese brand and being a respected Chinese enterprise.” and shouldering the mission of “providing global users with the best bar code printers”, BoSide adheres to the development model of independent intellectual property rights and independent brands.
POSTEK barcode printers always take “easy to use” as the core principle of product design, make full use of the perfect production capacity of the Pearl River Delta, select the world’s best raw material suppliers, and produce powerful and high-quality products. Since the products were put on the market in 2004, they have been tested by various users and established a good brand reputation. After 15 years of innovative research and development, it has won more than 20 national patents and various national, provincial and municipal honors. At present, POSTEK printers with a complete product line are widely used in manufacturing, logistics and transportation, warehousing, post and telecommunications, material management, medical and health, catering and tourism, ticket management and military equipment, breaking the monopoly of foreign brands in the Chinese market. It will bring immeasurable social and economic benefits in helping governments, enterprises, and users to popularize the application of bar code technology and promote the process of informatization.
About Haiqi
Haiqi Group was established in November 1951. It is a state-owned enterprise with a history of 60 years. It is a first-class national road passenger transport company, a top 50 national road passenger transport company, a top 100 transportation company in China, a leading company in the road transport industry in Hainan, and it is also Hainan The largest comprehensive road transportation service provider with total assets of 1.3 billion yuan. There are more than 5,000 employees and a complete province-wide road passenger transport network, which radiates to 15 provinces and cities across the country. There are more than 400 road passenger transport lines, with an annual capacity of 2.2 million shifts and an annual passenger transport volume of 3,300. Million people.
Haiqi Group has a good brand image. In recent years, with the brand concept of “Bringing the World Closer”, we have been committed to corporate brand building. “Haichaiqi Express”, “Haichaiqi Commercial Vehicle”, “Haichaiqi Express”, “Haichaiqi Travel”, etc. have become well-known brands in Hainan. In December 2010, it passed the evaluation of the national expert group and became the only national-level transportation service standardization pilot unit in the country.
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