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e-Tobacco Leaf Production Management Ascension Digital Tobacco Project – Ascend Information Tobacco Technician IC Card Handheld Application Solution
Text / Li Zongyu, Assistant General Manager of Shengteng Information Co., Ltd.
With the continuous acceleration of the expansion of key cigarette brands in my country and the pace of enterprise consolidation and reorganization, the supporting role of tobacco leaves has become more prominent, and tobacco leaf production has become an important cornerstone of the overall development of China’s tobacco industry chain. In early 2006, the State Tobacco Monopoly Administration issued the Outline of the Sustainable Development Plan for China’s Tobacco Leaf Production (2006-2010), which listed “improving the level of technology and management” as an important principle for realizing the sustainable development of China’s tobacco leaf production. This is undoubtedly a major and arduous mission to change the backward situation in which tobacco leaf production mainly relies on manual management, to promote the stable development of the tobacco industry, and to enhance the overall competitiveness of the industry. , The downward focus of tobacco informatization work not only poses new challenges to us, but also opens up a new market space with unlimited business opportunities.
E-change the “last mile”, smoke technicians go first
Tobacco production household registration management is an innovative management model that combines information management methods with tobacco production management. By establishing and improving basic data, it implements dynamic management and comprehensive macro-control over all aspects of tobacco production, thereby improving grassroots work in tobacco production. The advanced technology and management level can realize the digital management of tobacco production.
To do a good job in the household registration management of tobacco production, tobacco technicians are the core and data is the key. Tobacco technicians are the link between tobacco companies and farmers, the core of guiding tobacco farmers’ production and promoting policy communication. Whether their work can be carried out to households and whether technical guidance is in place plays a crucial role in the yield and quality of tobacco production. ; And the effective management of tobacco technicians and the authenticity, integrity, effectiveness and standardization of basic data collection are directly related to the success or failure of household registration management.
In recent years, many provinces and cities have established comprehensive management information systems for tobacco farmers’ household registration with complete functions covering the whole province. However, due to the serious phenomenon of concealment, omission, and false reporting by tobacco technicians in the manual data collection process, the integrity and reliability of the front-end data source are seriously affected, and the decision analysis of tobacco companies and the quality management and control of the production process are formed. huge constraints. In addition, the working locations of tobacco technicians are scattered and the workload is large (usually, a tobacco technician has to manage 4-500 mu of tobacco fields), and there is a lack of quantitative and operable assessment and management mechanisms for tobacco technicians, and it is often difficult to implement on-site management measures. , the extensive management of tobacco technicians and the phenomenon of “big pot rice” are common, which has become a major bottleneck hindering the healthy and rapid development of tobacco leaf production household registration management.
Only by solving the “last mile” problem in household registration management can the digitization of tobacco leaf production truly achieve a qualitative leap. Since 2005, Shengteng Information, together with the Sichuan Tobacco Monopoly Bureau, began to explore solutions to the problems of data collection and tobacco technician management in the production process of tobacco leaves, and in 2006, it was promoted and applied on a large scale among tobacco technicians in the province. IC card hand-held data entry terminal equipment (IC card hand-held machine) has opened up a successful way to comprehensively improve the digital management level of tobacco leaf production and establish a scientific and scientific performance appraisal system for tobacco technicians.
Products, people-oriented; application, both procurement and management
At present, it has become a trend to identify tobacco farmers with IC cards, and the handheld device for management of tobacco farmers must firstly have the function of IC card reader. At the same time, due to the special working environment of smoke technicians, the large amount of data collection, and the frequent use of equipment, higher requirements are also placed on the hardware performance of the terminal equipment:
The nature of the work of smoke technicians determines that they need to run around for a long time and use handheld devices with high frequency. Handheld devices should not only be small, exquisite and easy to carry, but also the convenience and speed of data entry. The device should be able to support both handwriting input and Keyboard input, and in order to ensure the uninterrupted use of the smoke technicians when they are away, the handheld devices must also be designed with low power consumption, have a long standby time, and can achieve fast charging. On the other hand, the working environment of smoke technicians is relatively harsh. For example, many tobacco fields are located on high mountains, and the environmental temperature difference and humidity are large. Moreover, during the operation, falls and impacts are inevitable, which requires handheld equipment. Durability and waterproofness should be fully considered in the design of hardware and structure.
Through comprehensive consideration of portability, durability, ease of use and battery life, Shengteng C910 IC card PDA finally stood out with excellent performance and user-friendly design, and became the best choice for Sichuan Tobacco Monopoly Bureau. This is a smart handheld device that perfectly integrates IC card application and PDA technology. The design reflects the people-oriented product concept of Shengteng Information:
The whole machine adopts a 32-bit operating system and provides a large-capacity customer data space, which is convenient for secondary development according to the needs of tobacco production and tobacco technician management. The size of 143.7×72×20.7mm is exquisite and portable, and the 320×240 high-definition display is clearly visible no matter what the environment is. It also supports handwriting input and keyboard input at the same time. Data upload/download and program upgrade. In terms of durability, C910 fully considers the high-intensity use and special working environment of smoke technicians. It not only has strong waterproof and drop resistance, but also the equipment can maintain normal use in the working environment of 0℃-40℃ , and the IC card holder has also been strengthened with a lifespan of more than 100,000 times. The ultra-low power consumption design and the large-capacity rechargeable lithium-ion battery ensure long-term uninterrupted use by smoke technicians.
In view of the working characteristics and management blind spots of tobacco technicians, we put forward a plan design idea of ”taking into account both collection and management” that combines data collection with process control and personnel management. First of all, the format and process of data collection are forced to standardize through the built-in application program of the handheld, which covers tobacco grower information, planting, contract, transplanting, field, harvesting, baking, pre-inspection, materials, weather, technical guidance and other tobacco production. In all aspects, tobacco technicians are required to input project data in strict accordance with the specifications, which eliminates the data distortion, concealment, and omission caused by different data collection standards, incomplete collection items, and irregular data formats under the previous manual operation state. Reports, false reports, etc. China’s tobacco industry is in a new period of great change and development. Business needs and production technologies are changing with each passing day. The work requirements for tobacco technicians are also changing and improving. With this solution, it is only necessary to upgrade the application program of the handheld. It can realize the advancement of data collection and tobacco production process management, and at the same time protect the equipment investment to the greatest extent.
Ascend Information Tobacco Technician IC card handheld application solution not only successfully solves the problem of disconnection between the manual operation of data collection and background management, data analysis informatization, but also through the data collection of IC card handheld and tobacco farmers’ household registration comprehensive management system. It realizes the application of information management methods in the whole process of tobacco leaf production; it also creatively realizes the integration of tobacco technician management, assessment, work process control and data collection work, which is conducive to the establishment of a scientific tobacco technician assessment and evaluation system, Strengthening the construction of the team of tobacco technicians provides strong technical support. The central station can directly issue work tasks to the handheld computer, conduct attendance assessment of tobacco technicians through tobacco farmers IC cards, and conduct performance assessments for tobacco technicians according to data collection. The guidance of tobacco technicians to tobacco farmers is more professional and in place, and the personal assistant function in the handheld can also help tobacco technicians to plan and manage their work.
Division of labor and cooperation, in-depth promotion
Having innovative products and innovative application solutions is only half the battle. IC card handheld device, as a sales visit device for tobacco customer managers, has had successful cases in many provinces and cities in China in recent years, and its application effect has been fully affirmed in practice. However, as a new portable business tool for tobacco technicians It has no precedent in China to go deep into the fields on a large scale. Therefore, in order for this program to be fully accepted by smoke technicians and truly exert its effectiveness, there must be a set of innovative implementation and promotion models. During the implementation and promotion of this project, with the strong support of all parties, we have successfully explored a set of step-by-step and practical implementation and promotion mechanisms, and achieved good results in practice.
1. Development
The IC card handset solution is not a simple product solution, but a system engineering. Its success requires the joint participation and collaboration of equipment manufacturers, tobacco companies, application developers, system integrators and actual users (tobacco technicians). . In the program development stage, we established a project team composed of Sichuan Tobacco Company, Shengteng Information, application developers and some tobacco technicians with certain computer knowledge for collaborative development.
The development process adopts a circular development process of incremental iteration: design —> development —> promotion and trial —> feedback/collect new requirements —> incremental development/modification —> expand the scope of promotion and trial… …to closely link “demand”, “product” and “application”, fully consider the management needs of tobacco companies, the connection and integration with the comprehensive management information system of tobacco farmers’ household registration, and the actual use experience of tobacco technicians in the development process , so that the software, hardware and applications are continuously improved, so as to develop products that truly meet the needs of all parties and are practical and easy to use.
2. Training
This is a link that cannot be ignored. After all, the use of handheld devices for data entry is a new way of working for smoke technicians. It has changed the original extensive and casual working habits of smoke technicians. At the same time, some smoke technicians are interested in the application of this high-tech equipment. There is fear, and even a certain rejection. Therefore, only by letting smoke technicians truly master the basic knowledge and use skills of the product, and psychologically feel that this product is manageable, can smoke technicians improve the frequency and efficiency of using handheld devices. To this end, according to the actual level of the smoke technicians, we specially designed a set of suitable training programs, and prepared sufficient training documents and instructions that are easy to understand. This enables employees to quickly familiarize themselves with the equipment and master this new way of working.
3. Promotion
Informatization of tobacco production management is an irresistible trend, and promotion work is the catalyst to promote this trend. In order to make the application of IC card handhelds a great climate, promotion work is essential. During the promotion period, Shengteng Information and Sichuan Tobacco Company and application developers jointly carried out application lectures, answered questions on the spot, organized large-scale learning and tracked their usage, and selected some smoke technicians who were highly receptive to the equipment to show their opinions, etc. way to help the majority of smoke technicians to form a working habit of using handheld devices together, so that they can truly experience the improvement of efficiency from the application, as well as the improvement of assessment fairness and transparency, and realize the transition from “I want to use it” to “I want to use it.” “The change has made handheld devices an indispensable tool in the work of smoke technicians.
Clean the source from the original, create a win-win situation
Since the IC card handheld application scheme of Shengteng Tobacco Technician was implemented in Sichuan Tobacco Company in early 2006, it has been promoted in Liangshan, Luzhou, Guangyuan, Panzhihua, Yibin and other places in advance, and achieved good results, and in 4 It played a great role in the busiest season of tobacco leaf production, which started in January, and was well received by local branches, tobacco technicians and tobacco farmers.
During the implementation of the plan, the most obvious change is that the data collection work has been effectively carried out and the data quality has been significantly improved. As the “fundamental” and “source” of the tobacco leaf production household registration management information system, the introduction of the IC card hand-held device has a significant impact on the data. The collection work has played a role in clearing the source of the original. In the past data collection, the phenomenon of concealment, omission, false report and surprise production of data at the end of the month by tobacco technicians has been effectively curbed. The manual data collected before the end of the month can be collected and automatically uploaded every day at the central station. The standardization, authenticity, real-time and integrity have been significantly improved, providing accurate, timely and standardized basic data for planning, regulation, guidance and decision-making.
The implementation of this plan has created a win-win situation among tobacco companies, tobacco technicians and farmers. For tobacco companies, the application of IC card handhelds runs through all aspects of tobacco production, truly realizing electronic data collection, automation of data transmission, scientific data analysis, and institutionalization of attendance management of tobacco technicians, making tobacco production household registration. The whole process of management has been realized informatization, which has injected a strong impetus into the tobacco farmers’ household registration management information system.
In the IC card handheld solution, the IC card of tobacco farmers plays the dual functions of identity authentication and attendance record, which provides a quantitative basis for the tobacco company’s assessment of tobacco technicians, and helps to establish a fair, just and open tobacco technician The performance appraisal system breaks the lazy thinking of some tobacco technicians that “do more and do less, and do good and bad”, and it is also conducive to outstanding tobacco technicians to stand out. At the same time, the functions of automatic data download and online program update of the IC card handheld device also ensure the timely and accurate communication of new technologies and new policies, which is also useful for improving the professional skills of smoke technicians and improving the overall quality of the smoke technician team. to a certain extent.
During the pilot program, we also received positive feedback from tobacco farmers. The application of IC card handhelds has strengthened the attendance management of smoke technicians, greatly improved the attendance rate and technical availability of smoke technicians. With the powerful storage and data functions of IC card handhelds, smoke technicians can More comprehensive and professional, tobacco farmers’ satisfaction with the service of tobacco technicians has been greatly improved.
In May 2006, Sichuan Tobacco Company equipped more than 2,200 tobacco technicians with IC card handhelds, and an electronic data collection network covering the tobacco planting bases in the province has been formed. The large-scale application of the IC card handheld application scheme of Shengteng Tobacco Technician at the grassroots level well reflects the work policy and spirit of the General Administration of Tobacco of “shifting the center of gravity, focusing on the grassroots, highlighting services, and strengthening the foundation”. We believe that with the development of IC With the deepening of the application of card-handheld devices, the long-standing problems of data collection and data distortion in tobacco leaf production management are expected to be solved, and tobacco companies’ assessment and management of tobacco technicians will also reach a new level. It will play a greater role in tobacco production and ultimately have a profound impact on the in-depth development of the entire tobacco household registration management project.
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