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“The logistics of cigarettes is becoming more and more rapid now. Even in the peak sales season like the Spring Festival, orders in the morning and delivery in the afternoon can be achieved. There is no need to worry about the problem of cigarettes not being delivered in time.” During the Spring Festival this year, Yangzhou, Jiangsu Province The fast and efficient cigarette distribution service of the Municipal Tobacco Monopoly Bureau (company) has been well received by the majority of retail customers in the urban area.
What makes the logistics and distribution of cigarettes in Yangzhou so efficient?
According to Chen Chunlong, the loading and unloading team leader of the Cigarette Logistics Distribution Center of the Yangzhou Municipal Bureau (Company), the ease of sorting and distribution tasks during the Spring Festival sales season this year is largely due to the application of RFID (radio frequency identification technology) and the entire pallet operation mode. . This is an important breakthrough that Yangzhou Tobacco has made by combining the key technologies of the Internet of Things with the reengineering of the cigarette storage business process and implementing the entire pallet operation mode.
Break with traditional thinking, grasp the key to the problem, and clarify the research direction of the subject
Yangzhou Tobacco Cigarette Logistics Distribution Center is a secondary distribution center. In the process of modern logistics construction in the industry, they have been committed to the organic combination of logistics equipment and operating procedures. The “whole pallet operation mode” is another innovative achievement of the Yangzhou Municipal Bureau (company) following the success of the “random ordering, real-time sorting, and next-day delivery mode”.
For the tobacco industry, the cigarette production and management decision-making management system requires commercial enterprises to complete the three operations of scanning codes in the warehouse, scanning codes out of the warehouse, and sorting and coding to the bar. In the past, manual operations were used when cigarettes were shipped out of the warehouse, and each cigarette was scanned with RFID, which was a heavy workload and low efficiency, and data errors often occurred due to the negligence of the staff. It can be seen that the collection of barcode information of outbound cigarettes has a greater impact on the improvement of the overall logistics efficiency.
The traditional cigarette storage management model is based on the strip as the unit of measurement, which requires multiple stacking, unstacking, and handling. This is prone to cigarette damage and low logistics operation efficiency. At the same time, the next-day delivery mode adopted determines that cigarettes must be delivered in multiple batches. Therefore, the number of single-variety cigarettes is reduced in a single time. Increased the pressure of cigarettes out of the library.
In response to the above two issues, the Yangzhou Municipal Bureau (company) broke the traditional thinking and, in accordance with the requirements of fast, convenient and efficient operation of modern logistics, clarified that it is guided by modern logistics theory, promoted by the application of Internet of Things technology, and focused on warehousing and measurement methods. Research and explore in the aspects of adjustment, cigarette classification and storage management, logistics process optimization and reengineering.
Consolidate the theoretical foundation, grasp the key links, and carry out in-depth research on the subject
The Yangzhou Municipal Bureau (Company) insisted on combining theory with practice. At the beginning of the research, they fully understood the application of RFID inside and outside the industry, solicited opinions and suggestions from information suppliers such as warehouse management information system and cigarette management decision-making system, and compiled the project Research the plan, find out the problems existing in the existing storage model, and formulate solutions, and carry out technical research around the key points of project research.
First, study the coordination and application of RFID and other systems. Analyze and study the configuration of RFID-related software and hardware, as well as the flow and reception of information between RFID software and the code-to-bar system software, to ensure the accurate upload of the code scanning information of cigarettes out of the library.
Secondly, according to the needs of process adjustment, adjust the functions of the logistics information system. The first is to adjust the functional modules of the digital storage system, such as cigarette storage, cigarette delivery management, and cigarette inventory partition inventory. The to-be-selected area is divided into multiple zero-cigarette storage positions to achieve cigarette storage, partition management, and partition inventory. The second is to convert order information into picking information, adjust the corresponding area of the sorting line, and adjust the sorting line corresponding to the area to the sorting line corresponding to the distribution line, so that all sorting lines can sort an area at the same time.
Third, optimize the warehousing process. Process training for information, loading and unloading, and sorting personnel, complete code scanning and RFID chip implantation for inventory cigarettes, and distribute the inventory of scattered cigarettes to the warehouse to be sorted. On this basis, the trial operation was started, and actual problems were solved during the trial operation.
Pay attention to the interests of customers, grasp the service time limit, and expand the research ideas of the subject
Through trial operation, Yangzhou tobacco storage operations have become smoother and efficiency has been significantly improved. Before the optimization of the process, it took 3 forklifts and 6 employees to complete the task of completing 500 cigarettes of 60 varieties from the library (not including the cigarette code scanning) in 50 minutes. Now it only takes 2 forklifts and 2 employees to complete in 10 minutes; 3 The start time of the sorting line is adjusted from 10, 11 and 12 in the morning (due to the implementation of the next day delivery, it needs to be picked according to the time of the order collection) to start at 8 in the morning; the previous manual scan code data is accurate The rate is 95%, and the accuracy rate is over 99.8% after adopting RFID; during the Spring Festival this year, the cost of loading and unloading operations has decreased by 12,000 yuan compared with the same period last year, the cost of sorting operations has decreased by 18,000 yuan, and the sorting time ratio has been shortened by 3-4 Hours.
Since then, the Yangzhou Municipal Bureau (company) has paid more attention to the comprehensive utilization and coordination of information systems, using the advantages of high online ordering coverage and success rate to explore ways to shorten the delivery response time and improve customer service levels. Through further integration of marketing and logistics operations, the online order and telephone order were shipped out in two batches, and the same-city delivery time was adjusted to achieve same-day delivery for orders within the same city, and next-day delivery for other regions. The logistics response time has been shortened from 48 hours to 12 hours, effectively improving the logistics service level.
At the same time, the Yangzhou Municipal Bureau (company) believes that the application of Internet of Things technology in cigarette logistics needs to be closely integrated with the reality of the industry, not only from the aspects of practicality, economy and advancement, but also needs to be related to logistics management and related business processes. Combining to form an organic whole, making the Internet of Things technology a booster for management, operation, and service.
The route optimization model of “sales visits in pieces, random distribution in pieces” adopted by the Yangzhou Municipal Bureau (company) has actively explored the application of the transportation management system and the optimization of distribution routes, and further integrated the distribution resources. While using the transportation management system to monitor the distribution process in real time, it optimizes the layout of marketing visits and sales and distribution routes, and strives to achieve the shortest distribution distance, the best running routes, and the highest distribution efficiency. A new pattern of piece collection, random distribution of distribution routes, and full-load distribution of vehicles.
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