Smart WMS helps Shanghai Junbao Logistics Co., Ltd. to improve customer experience
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Business background:
The emergence of e-commerce has greatly promoted the development of third-party logistics. Third-party logistics providers provide users with a series of personalized logistics services at a specific price within a specific time period. This logistics service is an alliance relationship between enterprises based on modern electronic information technology.
E-commerce has broken the limitations of time and space to achieve global, all-weather services. The cross-regional and cross-time domain characteristics of e-commerce require that logistics activities also have cross-regional and cross-time domain functions. For most companies, their resources are limited and they are often unable to complete such logistics activities themselves. Third-party logistics companies can provide door-to-door services and have professional resources and experience in related fields to complete logistics tasks with low cost, quality and quantity.
Domestic third-party logistics companies are growing at a very rapid rate, and a considerable part of them are serving e-commerce companies. How to better provide corresponding services for e-commerce companies and improve customer satisfaction has become an urgent need for these three-party logistics companies.
client status:
Shanghai Junbao Logistics Co., Ltd. is a professional third-party logistics company dedicated to providing comprehensive logistics services and logistics solutions. Relying on advanced information technology and flexible project services, the company provides comprehensive warehousing services and tracking management, and provides customers with a full range of logistics services such as warehousing, transportation, distribution, packaging, circulation processing, and payment collection, market feedback and other value-added logistics services. .
Customers are currently serving more e-commerce customers, and e-commerce stores and delivers goods through the customer’s warehouse and logistics system. In the service process, the e-commerce company needs to query the customer to send the courier company’s tracking number to the e-commerce company in order to better provide the corresponding service to the end user.
Smart WMS has the features of rich functions and fast construction. Especially in terms of interfaces, it has relatively abundant resources, which can be connected with many well-known logistics systems. This is also an important reason why Junbao Logistics chooses to cooperate with us. In the early consultation process, we thoroughly analyzed the pain points of the business for customers, and quickly built the system through the functional modules of Smart WMS, which greatly reduced the design cycle and saved a lot of costs for customers.
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