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In the 2001 Domingo Shanghai Solo Concert, fake tickets with different stubs and facets glued together appeared at the entrance of the Grand Theater. In 2002, Beijing Jinfan Concert Hall discovered that ticket vendors were selling fake tickets. A large number of fake tickets appeared in Chen Huilin’s Fuzhou concert in 2003; afterwards, the “Chinese Pop Songs Rankings 2002-2003 Awards Ceremony” held in Quanzhou once again reported that about 4000 to 5000 people watched the performance with fake tickets. In 2004, Andy Lau and Jay Chou’s Hangzhou concert also showed fake tickets of different scales. In 2005, fake tickets appeared again at the Berlin Philharmonic. At the same time, the football lottery, sports lottery and other markets have also seen different degrees of fake ticket incidents. Counterfeit ticket incidents are becoming more and more rampant and have become one of the biggest headaches for audiences, concert organizers, and sports event organizers. It seriously damages the legitimate consumer rights of audiences and the economic interests of conference organizers.
In view of the various existing ticket anti-counterfeiting technologies on the market, there are generally low technical thresholds, the inability to completely eliminate counterfeit tickets, and the single function, unable to provide data collection and security monitoring and other functional deficiencies, Aerospace Information Co., Ltd. The card branch made full use of the unlimited radio frequency technology, applied it to the ticket system, developed the Aerospace Gold Card RFID electronic ticketing system, and persuaded Kyushu Culture Communication Company to apply this system on December 10, 2005, ” Pavarotti’s tickets for “Farewell Stage Global Tour Beijing Concert” won praise from the audience and Kyushu Culture Communication Company.
1. Introduction to RFID electronic ticketing system
After years of in-depth research, absorbing successful experience and valuable suggestions from all walks of life, successfully developed an electronic ticketing system based on RFID technology. The Aerospace Gold Card RFID electronic ticketing system combines advanced RFID technology and computer ticketing information management to realize the characteristics of management integration, real-time information, reliability of anti-counterfeiting, and rigorous accounting. The system realizes the full automation and standardization of ticket management, which can fundamentally solve the current situation of difficult ticket inquiry and high labor intensity of ticket sales, and improve the efficiency of ticket management and the quality of service to customers.
2. RFID electronic ticketing system structure
The RFID electronic ticketing system is mainly composed of the hardware and software of the ticketing anti-counterfeiting system. The hardware of the ticketing anti-counterfeiting system includes ticket issuing equipment, ticket checking equipment and RFID electronic tickets; the software part includes issuing software and data monitoring and analysis software.
3 RFID electronic ticketing system function
The RFID electronic ticketing system mainly includes four functional modules: ticket issuance, blacklist download, ticket checking, and data summary analysis.
Function module 1: Ticket issuance
The ticket issuance part is composed of the issuance end software, RFID card issuance equipment and the user’s existing ticket issuance system. Through the data interface provided by the user system, the issuance end software and the user’s ticketing end software are combined, and the card issuing machine is embedded in the user’s existing ticket printer for collaborative work. While the user is printing the ticket, the RFID card issuing machine has already written the relevant anti-counterfeiting information into the RFID tag of the ticket.
Function module 2: blacklist download
The system has a new blacklist management function. Based on past statistical data, bad customers are placed in the blacklist management directory so that they can be inquired in real time in future work, early warning, and effectively reduce the organizer’s loss.
Function module three: ticket checking
When the audience holding RFID tickets enter the venue, they only need to pass in front of the ticket checking device, and the ticket checking device can instantly identify the authenticity of the ticket, thereby realizing fast and automatic ticket checking. When the audience is temporarily out of the venue, they also need to check out at the ticket checking equipment, which can effectively prevent the audience from carrying multiple tickets out of the venue.
Function module four: data summary analysis
After the ticket check is completed, the RFID ticket checking device can upload the ticket checking information (including the ticket information of the check-in and check-out through the device, the ticket checking time, etc.) to the server, and the data monitoring and analysis software running on the server will summarize the uploaded information ,analyze. If a networked ticket checking system is adopted, the organizer can also monitor the ticket checking situation in real time.
4 Advantages of RFID electronic ticketing system
Compared with other anti-counterfeiting technologies such as laser anti-counterfeiting and digital anti-counterfeiting, the RFID electronic ticketing system has the following innovative features:
● A high-security integrated circuit chip is affixed to the ticket. Its security design and manufacturing determine that the threshold of RFID technology is extremely high, and it is almost impossible to imitate. It truly realizes that a ticket corresponds to a unique ID number, which cannot be modified or imitated. No mechanical wear, anti-fouling.
● In addition to the password protection of the electronic tag, the data part adopts an encryption algorithm to achieve security management, and there is a mutual authentication process between the reader and the tag.
● The use of RFID electronic tickets instead of traditional manual tickets can also greatly improve the efficiency of ticket checking. In large-scale sports competitions and performances where the ticket volume is relatively large, RFID technology is used to prevent counterfeiting of tickets, no manual identification is required, so as to achieve rapid personnel pass through.
● When personnel enter and exit multiple times, the ticket can be marked to prevent the ticket from being stolen and used multiple times. For important events, according to the needs of security management, it can even monitor whether the ticket holder enters the designated location.
In addition, the system can organically integrate the user’s existing ticket issuance software through the corresponding data interface, so that the user can upgrade the existing ticketing system to the RFID ticketing anti-counterfeiting system at a minimum cost, which can save the cost of the organizer.
5 Implementation effect of RFID electronic ticketing system
In order to make people truly experience the beautiful singing of the world master Pavarotti in all directions, effectively prevent counterfeit tickets and safeguard consumer rights, the concert organizer Kyushu Culture Communication Co., Ltd. cooperated with the Aerospace Gold Card Branch of Aerospace Information Co., Ltd. , Adopting the Aerospace Gold Card RFID electronic ticketing system developed by the company.
Through on-site investigations, the audience gave a high evaluation of the ticket inspection procedures. They believed that the ticket inspection not only improved the speed of the ticket inspection significantly than before, protected the audience from the cold weather, but also effectively avoided giving fake tickets. The unnecessary trouble brought by the audience truly enjoyed the master-class service.
The RFID electronic ticketing system has also been recognized by the organizer of the conference. The system realizes non-contact ticket checking, rapid identification and inspection of tickets, and reduces the workload of ticket checking personnel. Moreover, the anti-counterfeiting ability of tickets is greatly improved, and the dynamic real-time monitoring of audience flow is realized. When people enter and exit, the tickets are marked to prevent the tickets from being stolen and entering the venue for multiple times, which effectively reduces the use of fake tickets and falsified tickets. The economic losses that came to ensure the safety of the concert scene.
In addition, this system can also perform statistical analysis on audience information data, provide potential customer resources for similar activities, and save ticketing companies’ public relations costs; and can form a blacklist based on past experience to reduce unnecessary losses caused by bad customers.
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