Monkey Week uses RFID billing system to provide a seamless experience

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Ticketea, a Spanish event ticketing solutions company, has launched an RFID system that can be integrated with existing event management solutions. The NFC RFID solution can provide access control, cashless payment and social network sharing for large-scale events. Recently, Ticketea provided this system for the Monkey Week music festival in Spain.

Monkey Week is held in southern Spain every year, with more than 200 bands participating. The event not only features well-known band performances, but also invites music practitioners to participate in discussions. During the 3-day event, participants need to pay 65 Euros. About 1,500 people participated in this year’s event.

Monkey Week uses RFID billing system to provide a seamless experience

(The employee reads the NFC tag on the participant’s wristband.)

The event has been using Ticketea’s management software. This year, NFC technology began to be integrated into the system.

Ticketea was founded in 2009 as an event technology company, focusing on sales solutions to help customers manage ticketing and related services. Andrés San José, Head of International Business Development at Ticketea, said: “We hope to help clients organize events and provide the tools they need.”

In the past, companies usually provided bills and software for management. Last year, Ticketea began to be interested in RFID technology, hoping to use this technology to automate activity ticket authority control and help visitors share information on social networks.

SanJosé recalled: “Before our launch, some manufacturers had already launched RFID services in the market. But these services usually only have access control, no payment or social network functions. The experience of these solutions is often not seamless and perfect. Therefore, the company Decided to add these functions to the system.”

In this solution, each active wristband or bill has a built-in NXP Semiconductors NTAG216 chip and MiFare Ultralight C NFC tag. The company also provides an NFC-based mobile application that can be used on Famoco Android devices and Android NFC smart devices.

Monkey Week provides wristbands for all participants, and employees wear NFC reading smart devices. After the visitors purchase tickets online, they will receive an electronic receipt with a built-in 3D barcode. When arriving at the event, employees scan the barcode and bind it with the NFC tag of the wristband. When entering the gate, participants need to transfer the wristband to nearby employees for reading. The tag ID number will be associated with the bearer data in the application. If the application determines that the ticket is authentic, it forwards the data to Ticketea’s cloud server. When the Android device lights up green, the visitor can enter.

The personnel at the point of sale are also equipped with NFC-enabled Android devices for mobile payments. Tourists who bind credit card information can read the wristband at the POS. These data will be transferred to Ticketea’s cloud software.

The system also provides a social network sharing function, but Monkey Week did not choose to use it. Employees can take pictures of tourists at the event site. These photo information will be transmitted to the social network of tourists.

Monkey Week deployed a total of 20 NFC readers—2 at the gate and some at the POS and bar counters.

SanJosé said that Ticketea is currently negotiating with several different event organizers in four countries. In the future, the company also plans to enter sports and other activities in other fields.

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