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Copenhagen Airport has completed a new wireless technology, which is jointly developed by technical associations, including Lyngsoe Systems.
The purpose of this technology development is to reduce the waiting time of passengers, facilitate the travel of passengers, and reduce the number of flight delays. Passengers, airlines, and airports can all benefit a lot from this technology.
On the morning of May 15 this year, the test of this technology was completed with the help of passengers. The passenger took the SAS flight and the destination was Sharm el Sheikh. At the entrance of the waiting hall, passengers first receive inquiries from members of the association to see if they are willing to participate in the testing of new technologies. As a result, 106 passengers agreed to participate in the test. After providing their name and mobile phone number, they could get an active RFID tag the size of a credit card.
Since passengers have RFID tags in their pockets and there are 25 readers in the waiting hall, the location of each passenger in the waiting hall can be clearly identified. Lyngsoe Systems has been engaged in the application of RFID technology for many years and runs the world’s largest RFID network. Therefore, the RFID device in the system is no longer a new technology, mainly to add a new function-boarding call.
Boarding call-boarding ready to call
The boarding call function can facilitate the boarding of passengers in the waiting hall. If the passenger does not board in time, the person on duty at the ticket gate will send a signal to his mobile phone to prevent missing the flight. According to the RFID tag worn by each passenger, the staff on duty at the ticket gate can see red, yellow, and green indicator lights, and passengers will display different indicator lights in different areas of the airport. If the red light is on, it means that if no measures are taken, considering the passenger’s walking time and queuing time from the passenger’s location, it has been impossible to arrive at the ticket gate in time. This new advance reminder boarding function can reduce the probability of passengers missing their flights and make the boarding process easier for passengers.
Live reflection at Copenhagen Airport
Henrik Bjrner Se, Airport Business Manager in Copenhagen, said: “After adopting the new wireless technology, our nerves have relaxed a lot. We originally needed to broadcast about 300 calls for passengers to board the plane every day. In the future, the ticket gate staff can directly send text messages to passengers who may be late. , Or minimize the number of speaker announcements in the waiting hall. This means that the noise level in the waiting hall can be lower and the environment can become quieter.”
Safer passenger travel
Jim Andersen, a Copenhagen traveler who participated in the May 15 test, said: “I think the new technology is absolutely harmless. In fact, I have forgotten that there is an RFID tag in my pocket. I can fully anticipate some possible applications of the new technology. For example, it can Help passengers arrive at the correct ticket gate in time. I even imagine that I can get some short messages about my destination for a small fee.”
Positive reaction to new technology
Like Jim Andersen, many other passengers also feel that the new technology has advantages, without the annoyance of airport staff following them. A recent independent Danish survey showed that 74% of 800 respondents were positive about adopting new technologies, and 60% of them felt safer.
The system will become more advanced
Henrik Bjrner Se continued: “At present, our new wireless technology can better show the location of passengers in the waiting hall and airport for the ticket gate staff. At the same time, passengers also feel safe, because they know that if there is a missed flight, they will Received text messages or phone prompts. Facts have proven that the new wireless technology is feasible. In the future, we will further improve the system so that passengers can clearly see the advantages of using this system. There are other development projects that can provide travel according to the needs of passengers. Destination weather, accommodation, and other tourist information.”
User feedback is extremely important
Jan Poulsen, Business Development Manager of Lyngsoe Systems, said: “Lyngsoe Systems has accumulated many years of experience in the use of RFID technology to track and manage various assets. However, it is still a new field for us in serving passengers. Therefore, the feedback from users is extremely important to us. Important, especially the passengers, including the staff on duty at the airport ticket gates.” (Written by Zhuang Biaowei)
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