Fast “code” plus “identification” and “code” to success-a fast cash register application case based on iData mobile IoT terminal
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Application customers:FamilyMart Convenience Store Expo Park Store
Application industry:Retail chain
Application background:Cashier queuing
Application link:Store cashier
Case features: The system uses mobile terminals, mobile printing, and QR code applications to complement the existing cash register system by using mobile and fast cashier methods, solve peak passenger flow and payment queue problems, and enhance corporate brand image.
Applicable industry:Retail enterprises such as large-scale stores, convenience stores, shopping mall counters, and retail chains.
User background:
Chinese “fragment” time ranks among the top ten in the world, and the largest “fragment” time comes from queuing. Among them, the “fragment” time queued in the retail industry ranks among the top five Chinese. According to the survey, the long queue time has a negative impact Including influences on customers’ shopping experience, customers’ denial of operator services and goodwill, customers abandoning purchases, and disputes arising from emotional out-of-control. The queuing phenomenon in the retail industry is mainly concentrated on holidays, a certain period of time and the rapid increase in passenger flow due to special reasons. Due to its unstable and temporary characteristics, the addition of a fixed checkout window will greatly increase operating costs and be restricted by venues. Therefore, queuing in Inevitably, the troubles linger.
Application requirements:
There are three main reasons for the phenomenon of queuing cashiers:
1. There are too many customers and the cash register cannot be satisfied, causing the flow of people to be blocked;
2. Customers purchase too many products, and the cash register operation time is long, resulting in a backlog of passengers;
3. Obstacles to data collection affect the smooth flow of customers;
4. Inability to flexibly respond to the peak passenger flow or the large passenger flow of emergencies.
It is necessary to speed up the cash register, reduce waiting in line, and increase the passenger flow rate without adding a fixed cash register window. At the same time, it is hoped that through investment in innovative applications, the company’s brand image will be enhanced and customers will be attracted to patronize.
Application implementation:
The fast cashier system uses two methods to solve the cashier queuing phenomenon, which can be used independently and in combination.
Mobile cash register: use a mobile terminal as a cash register workstation, without occupying a fixed cash register window, only one person is required, the cashier can use the mobile terminal to scan the barcode of the product to complete the sales entry work, and connect the portable printer via Bluetooth to print the cash register receipt, and scan the customer The shopping card or direct cash collection can complete the cashier work. This cash register method can effectively solve the insufficient collection capacity during peak passenger flow, and can also be used as a special channel or VIP channel for customers holding shopping cards.
Pre-cashier: The pre-cashier scans and confirms the customer’s purchase of goods and quantity in the queue, and then prints out the product information list through the Bluetooth portable printer, and generates a QR code at the same time. When the customer goes to the cashier to check out, only Need to scan thisQR codeDocuments, you can enter all the previously scanned products at oncePOS cash register system, No need to scan again. The system effectively utilizes the “fragmented time” of customers queuing, so as to realize fast payment, reduce waiting time, and improve customer satisfaction.
Customer benefits:
There is no need to add investment and venue troubles to the fixed cash register window; effectively speed up the cash register and reduce customer queuing time; with the fast cash register system, it can effectively channel 20% of the passenger flow, increase the store “accommodation rate” by 35%, and increase the cash register speed by 45% .
Customer Reviews:
“Mobile cash register has created real benefits for the store, brought a brand new experience and shopping pleasure to customers, and added color to the Expo site.”-FamilyMart Convenience Store World Expo Park Store
About Wuxi Yingda Juli Technology Co., Ltd.
Wuxi Yingda Juli Technology Co., Ltd. is headquartered in Wuxi National Sensor Information Center, with R&D and sales centers in Shenzhen, Shanghai, Beijing, Guangzhou and other places. It has world-class industrial design and manufacturing capabilities and is committed to R&D, design, Manufacturing high-performance, highly reliable industrial-grade handheld data terminals, leading enterprise mobility! iData’s new generation of mobile IoT terminals are based on Android and Windows Mobile operating systems, with stylish appearance, high-end configuration, ultra-light and portable, rugged and durable, and meets the IP65 industrial level And 1.5 meters drop test, battery life is better than similar products, supports barcode scanning, RFID reading and writing, infrared communication module, GPS positioning, camera, voice communication, Wi-Fi, Bluetooth, 3G wireless communication and other functions, widely used in mobile Medical, retail, clothing, logistics, meter reading, warehousing, food safety traceability, law enforcement and other industries are essential artifacts for corporate mobile operations, helping companies realize mobile operations at low cost, improve management efficiency, increase productivity, and achieve higher gains Return on investment.
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