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Nowadays, almost all supply chain magazines are related to RFID that may bring about a substantial increase in productivity. Analysts said that RFID technology can accurately track the entire process of the product life cycle, which not only proves that it is wise to invest in such systems, but also speed up logistics operations, reduce errors, and reduce costs.
The huge potential benefits have attracted the attention of the entire supply chain industry. At the request of retail giants such as Wal-Mart, suppliers must use RFID technology if they want to do business with large commercial groups. Moreover, the US Department of Defense now requires all suppliers to install RFID tags on incoming materials. An industry alliance composed of more than 600 manufacturers, retailers and solution providers is developing standards, upgrading hardware tools and software services, and comprehensively promoting the application of RFID technology worldwide.
Two GTRI researchers demonstrate the use of RFID audio tags for asset management
However, the eye-catching titles of almost all of these magazines have not clarified the related issues surrounding RFID at all, especially when it comes to the integration of RFID and voice guidance systems. When discussing with the distribution center manager, they will say that on the one hand they have a sense of urgency to implement RFID, but on the other hand they are worried that RFID will eventually replace their existing voice guidance system.
In reality, RFID and voice systems are complementary technologies that can enhance each other’s benefits. This is because: RFID tags can provide comprehensive product data, such as product code, model, production date and expiration time, and can also be placed in specific areas (RFID radio frequency bulletin: such as shelves and pallets) and containers (such as conveyor belts, Pallet) to assist in determining the location of items. But information alone does not make business processes more efficient. The RFID system does not tell the distribution center employees how to dispose of the product or how to perform an operation. This requires a voice guidance system.
In general, voice can provide a two-way dialogue between the distribution center (DC) and the information management system. Instead of relying on paper checklists or handheld device display screens to convey information, employees in distribution centers can use a very natural form of communication-two-way conversations-to perform daily tasks. When working continuously with stationary RFID readers or devices worn on the body, the voice guidance system will make employees more efficient, more accurate and safer.
The RFID system itself cannot tell employees how to operate the product; similarly, voice cannot refine product information on its own. However, when companies integrate these two technologies to create “sound labels”, they can not only guide product acceptance, screening, and replenishment operations; they also automatically identify and confirm products at every stage.
In short, the potential output gains are staggering, because most distribution errors are the result of misplaced products. Through voice and RFID technology, distribution center employees can immediately know which container contains incorrect products or expired or recalled products.
Multiple uses of sound tags
In many cases, voice can give full play to the potential of RFID:
1. Backlog products, out-of-stock products
Receive out-of-stock products through RFID readers in the store. When the product arrives, the employee will be reminded by voice, and then quickly put the product on the retail shelf under the guidance. Employees can also use wearable RFID readers to locate and identify certain products.
2. Abandoned, recalled or expired products
Through the RFID system, a large amount of labeled product-related information can be obtained, including whether the product is discarded, recalled or expired. Therefore, when employees try to find unsaleable goods, they can quickly learn whether the product is expired through the voice system and get instructions on how to deal with it.
3. Recycled goods
It takes a lot of “contact time” to recall a product. Combining RFID with a voice system, the recycling process can become more automated. The specific product information contained in the RFID tag can be used to determine the rationality of reselling to a specific customer or market. Even when the disposal site is different from the originally selected location, this information can guide employees on how to place recycled products on the shelves.
4. Promotional products
In the case of retail promotions, companies need to make sure that their products are in a retail state, not in a distribution center or behind a warehouse. Here, the RFID system can quickly and timely monitor the arrival of promotional products, and employees can also get prompts and guidance through voice, and quickly distribute the products from the distribution center or warehouse to the retail shelves.
When the manager of the distribution center and the person in charge of the supply chain look forward to the decline in RFID costs in the future, there are many opportunities in the process of developing the application of voice-oriented systems. Voice is easier to configure, and investment income can generally be obtained within one year. This nearly 99.99% or higher accuracy rate not only shows the rationality of the investment, but also when the RFID investment income prospects become clearer, the RFID system can greatly increase the income while using the original voice-oriented investment.
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