Smart handheld terminal helps Wugu Mill to achieve seamless supply chain management
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Project Background
Wugumofang Foods Group was established in Hong Kong, dedicated to the production and research and development of purely natural, additive-free, freshly ground healthy dietary products. Currently, there are nearly a thousand franchise stores jointly operated. At present, the development speed of Wugumofang enterprises is getting faster and faster, but the sales management at the grassroots level is not satisfactory, and the sales information is basically in a black box state, and the understanding of the sales situation is in a blind spot. It is impossible to accurately obtain the sales situation of each store below in real time. As well as the inventory situation, coupled with the use of existing terminals, the disadvantages of large footprint, inconvenient movement, and weak wireless signal have made it impossible to apply it at all points of sale.
Customer needs survey
According to customer surveys, it is learned that Wugu Mofang mainly needs to improve the degree of information management in the following three aspects.
1. Existing employees are mainly divided into three categories: nutrition analysts, mobile sales consultants and ordinary employees. Due to the nature of work and location, centralized management is difficult.
2. There are many kinds of food in Wugumofang. The traditional manual method of counting paper records is time-consuming and labor-intensive, and the error rate is high.
3. The inventory and sales of existing stores are manually recorded and then input to the PC terminal. It is inefficient and error-prone. It lacks mobile, integrated information terminals that can interact with staff at any time and can pay by swiping cards at the same time.
System function description
PDA application
1. Sales Management
Realize the collection of product sales information through the handheld smart mobile terminal, including the gift of promotional products and the redemption of members’ points, as well as the real-time supplementary recording of product sales information under special events.
2. Member Services
Wugumofang uses member sales services, so member information will be generated during the sales order process. Through the handheld smart mobile terminal device, real-time operations such as member consumption points accumulation, point redemption, point query, and member information supplement recording can be realized.
3. Order Receipt
Mainly used for order replenishment in various stores, as well as receiving scanning according to the distribution of the headquarters. At the same time, it can also realize the inbound and outbound query of the store allocation.
4. Rush to report losses
Through the real-time record of the handheld smart terminal device, the information of the tasting products sold in the current store, the reason, quantity, and amount of the product, the information of the products that need to be topped, and the product information that can be gifted, etc. are inquired in real time.
5. Supervise and inspect
Mainly used for shop patrol personnel to supervise the operation of the store and employees, including new personnel files, check-in and check-out attendance verification, sales review, inventory check, etc.
6. Report statistics query
Mainly used for product information query, promotion information query, sales statistics query, customer information query, inventory query, transfer and storage records, etc., real-time and accurate information collection and report analysis provide a reliable data basis for the decision analysis of the headquarters.
System application effect
Mobile informatization of business process management
The fast information flow promotes the effective operation and close collaboration of the entire supply chain of Wugumofang from procurement and processing, distribution, store sales to inventory, etc., which improves work efficiency, reduces labor costs, and makes management easy and efficient.
Accurate cargo scheduling and unified distribution
Order and receipt inquiry is convenient and fast, and accurate allocation of store inventory can also be realized through terminal inquiry, which improves the distribution system and reduces logistics costs.
Efficient store management
Real-time analysis and feedback of store sales information is realized through the terminal, which provides data basis for business assessment. At the same time, the store’s customer response efficiency is improved and customer satisfaction is increased.
Program summary
The application of Uboxun’s smart handheld terminal products has been approved by Wugu Mofang. The products are waterproof, drop-proof and dust-proof. In addition, real-time data upload can be realized through the terminal using wireless networks such as mobile or wifi, and the sales status of each store can be dynamically learned, and the inventory status of each store can be regularly learned, so as to provide detailed information for the unified scheduling of enterprise materials, product development, production, etc. High-value data is provided for the company’s product planning and marketing strategies.
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