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At present, there are still a considerable number of cultural enterprises in my country that use traditional business models, and their information service capabilities are very poor, and they cannot meet the needs of consumers at all. After several years of exploration and accumulation, our company’s RFID smart ticketing solution provides modern management and management methods for large-scale cultural events and scenic spots, and improves the management level.
2. System composition
2.1. Ticket management system
Our ticket management system is based on B/S system architecture and Web Service technology, using computer network technology, communication technology, non-contact IC card technology and advanced face recognition technology to provide modern management methods for the management of the scenic spot. To improve the quality and level of management.
2.2. Audit system
The inspection system is mainly divided into tourist inspection, tour guide inspection and tour guide line inspection. The main functions are as follows:
1) Audit
The inspection is to remotely identify the ID number of the ticket in the hand of the tourist and the information bound to the face through the RFID handheld terminal to determine whether it matches the appearance of the ticket holder and the identity of the tourist, avoiding ticket evasion or multiple admissions The phenomenon of other people borrowing tickets.
The audit is to use the RFID handheld terminal to remotely identify the face recognition related information in the tour guide card, and compare it with the tour guide database in the scenic spot to determine the tour guide’s identity and send it back to the RFID handheld terminal. This function It can effectively prevent fake tour guides and black tour guides from flooding in the scenic area.
The route inspection of scenic spots is through the RFID identification card and the fixed sign-in card reader on the tour guide line, which can effectively monitor the tour guide line of the tour guide service staff, the stay time of each scenic spot, etc., and effectively prevent the tour guide service staff from randomly changing the video and dumping the scenic spot. , Shrinking itinerary and other bad behaviors.
2.3. Loss Prevention System
The anti-lost system uses RFID identification technology to bind the tickets of multiple tourists through the background management. If the tourists are lost, other people can find the information of the lost person in the management office through their own RFID tickets, and pass the trails Tracking and positioning system to quickly find the lost. This system is suitable for family groups, especially families with children, travel groups, and self-guided travel groups.
2.4. Passenger flow control system
The passenger flow control system of the scenic spot uses RFID technology to control the total passenger flow in the scenic spot and the passenger flow of each scenic spot in the scenic spot. It can effectively control the decline in scenic services and the protection of the scenic environment caused by the excessive flow of people in the scenic spot.
2.5, track tracking and positioning system
The track tracking and positioning system uses RFID technology to effectively cover the entire scenic area through reasonable deployment of RFID readers, which can track and locate tourists carrying RFID in the scenic area.
2.6, intelligent navigation system
Based on the advantages of RFID in autonomous identification and the rapid development of the Internet and 3G networks, the intelligent guide system has designed an intelligent guide system based on RFID and the Internet. Using this system, no matter what route the tourists follow, the system can intelligently locate the tourists and give personalized explanations to the scenic spots. Let tourists truly enjoy independent and professional travel services.
2.7. Fixed asset management and anti-theft system
Fixed asset management can realize the unified management of fixed assets in scenic spots, and relevant departments can grasp the purchase and use of fixed assets in real time. The purchased assets are registered in time and matched with RFID electronic tags. Headquarters can first find out possible problems through inquiries on the branch, superior to subordinate inventory check, and organize specialized personnel to focus the check, so that it has a strong pertinence, and it is convenient through the statistical analysis function in the fixed asset management system. Really understand the abnormal changes of fixed assets and allocate resources in time.
2.8. Employee access control and attendance system
After the scenic area has established a tourist ticket system, it can also use the corresponding RFID card system, face recognition system and access control system to perform access control and attendance functions for the employees in the scenic area, which can ensure the safety of the scenic area and effectively manage the employees. .
Three, system characteristics
1) Long-distance automatic identification;
2) Automatic management of tourist information;
3) Automatic management of scenic spot information;
4) Thoroughly eradicate long-standing chronic diseases in the tourism market;
5) Improve enterprise management level, service level and market efficiency;
6) Ensure the rapid development of tourism.
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