Wireless Information Management in the Retail Industry

chrispeng December 14, 2021 Retail

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Business and retail industry overview

Intech’s end-to-end enterprise mobile solutions for the commercial and retail industries implement the entire circulation field, from employees to customers, to the front and back management systems—the operating structure of the store, that is, from the store to the warehouse, the distribution center and the third-party logistics. Operating system. Intech’s business and retail solutions can help you increase sales revenue and control management costs by changing the customer experience, improving the work efficiency of employees, and the efficiency of the entire supply chain.

The supply chain is divided into the following four parts:

· Point-of-sale solutions

· Customer solutions for the retail industry

· Mobile clerk solutions

· Retail inventory management solutions

Point-of-sale solutions

Overview

Sometimes, the only point of contact between customers and your business is the point of sale. Point-of-sale (POS) solutions combine our scanning, signature collection and payment device technology, mobile data terminals, and wireless infrastructure with partner applications to help ensure that customers can check your store and The company left a good impression.

Component

Motorola: MC50

MC1000

MC3000

WS2000

WS5100

AP300

HP POS: RP3000

RP5000

AP5000

Inoxen POS

Advantage

· Omnidirectional data acquisition technology can easily scan various sizes and shapes of commodities.

· The imager can be used to take photos of membership cards for customers and to scan barcodes in POS transactions.

· With the help of a cordless scanner, large items can be scanned without removing them from the shopping basket.

· Achieve faster, more efficient and accurate checkout.

· You can collect valuable customer feedback at the point of sale for targeted advertising in the future.

· The customer’s checkout waiting time is greatly reduced.

Customer solutions for the retail industry

Overview

Use customer solutions for the retail industry to enhance the shopper experience and your business operations. Self-service shopping assistance allows customers to understand that you are trying to cherish their time and try to meet their needs.

By combining our technologies-such as wireless infrastructure, portable shopping system (PSS) and MK2000 Micro Kiosk with partner applications, you can let customers who visit the store fully enjoy a personalized shopping experience every time, and guarantee customers Happy and satisfied, and then establish a solid business relationship.

Customer self-service brings to shoppers:

· Provide in-store product consultation to speed up shopping

· Provide the information that shoppers need, and at the same time help to quickly find related products and complete the shopping

· Provide instant access to the latest information

· Provide many customer and employee-oriented applications, which can save a lot of time in the retail environment, such as price checking in the aisle, sales guidance, employee attendance and SKU management

· MK2250/MK1250 with audio, video and data collection functions can enable customers to quickly access required information with its multimedia functions, make timely decisions, and provide shoppers with a rich interactive experience

Customer self-service brings merchants:

· Increase sales and cross-sell

· While providing customers with in-store self-service, it can also increase the total shopping volume of customers

· Improve store efficiency and reduce personnel employment costs

· Increase sales performance and reduce operating costs

· Customer self-service consumption brings to shoppers:

· Confirm the price of the goods purchased by the shopper

· Self-scanning the products that shoppers want to buy

· View the total price of the purchased goods

· Keep customers’ shopping records and provide them with products according to their preferences

· Member service, gift registration, product positioning

· Wireless positioning technology, no matter where the customer is in the store, they can provide shopping advice

· Provide on-site discount services when conducting discount activities for regular customers

· Customer self-service consumption brings to merchants:

· Create a personalized shopping experience, build customer loyalty, and create more revenue

· Strengthen communication between customers and businesses

· Merchants can implement real-time and professional decision-making marketing, such as the release of store special promotion advertisements

· Location-based marketing strategies, such as the implementation of aisle promotions

· Increase in sales and loyalty

Component

Payment equipment

Micro Kiosks

printer

Wireless switch

Access port

MSS

MOTOROLA PSS terminal

Advantage

· Let customers understand that you are trying to cherish their time and try to meet their needs.

· In-store assistance helps save customers time and promotes up-selling and cross-selling.

· Scan products at any time during the shopping process, allowing customers to get accurate information before payment.

· Based on the customer’s shopping history, you can carry out targeted promotions to customers.

· MK2000 Micro Kiosk can help customers find the products they are looking for, and suggest some related products to match their main purchase products.

Mobile clerk solution

Overview

For your managers and sales staff, the most suitable workplace is a sales place where you can interact with customers. By combining mobile data terminals and wireless infrastructure with Intech’s applications, the solution for store clerks can free retail store managers, clerks and supervisors from the shackles of their desks and work on the sales floor, thereby improving work efficiency. Enhance customer satisfaction.

Component

Motorola MC55

Motorola MC70

Advantage

· Read emails, assign tasks, process reports, cancel transactions, and check prices anywhere in the store.

· Use wireless video applications to monitor the store from the background, at home, or from other locations outside the sales floor.

· Keep in touch with department heads and employees through Wi-Fi voice instead of a public address system.

· Get more precious time to concentrate on providing services to customers.

· Promote the improvement of the work efficiency of internal employees and reduce the demand for personnel.

Retail inventory management solutions

Overview

From the loading station to the cash register, inventory management solutions allow you to easily control your inventory. By combining mobile data terminals, wireless infrastructure, and radio frequency identification (RFID) Tag inlays and readers are combined with partner applications. Our solutions help ensure that you track all aspects of the process accurately and effectively. Such as: inventory system, cycle inventory, location management, receiving operation, cross transfer, distribution management, equipment inspection, shelf operation, sorting operation, mobile management, self-printing, batch management, route management.