chrispeng [ad_1]
The Internet of Things technology has been specifically applied in many industries, but there are not many applications in the catering service industry, and applications that integrate with business are even rarer. Is there no good fit between the Internet of Things and the catering industry? The actual situation is not the case. At present, the catering industry has limited means and methods to improve the level of business and service levels. The emergence of the Internet of Things technology provides opportunities for the catering service industry. This technology can not only improve the business level and service level of catering companies It can also give customers a brand new dining experience and help companies establish their brand image. The following introduces a new application of the Internet of Things technology in the catering industry.
Application goal
Through the application of Internet of Things technology in all aspects of management and service in the catering service industry, we can achieve refined management of business processes, standardize corporate management systems, accelerate capital circulation, reduce inventory, and improve corporate management and service levels. Bring consumers more convenient, diversified services and brand-new consumer experience. Ultimately achieve the goal of improving the restaurant’s operating level and enhancing the competitiveness of the enterprise.
1) Realize the RFID identification and management of the entire process from storage in the distribution center to consumer consumption in the restaurant, and establish a distribution center management subsystem and a restaurant service management system.
2) The distribution center management system conducts box-level management of the raw materials entering the distribution center (RFID tags identify box-level raw materials), and uses fixed readers and handheld readers to complete the storage and delivery of raw materials and finished products , Inventory, processing and other aspects of data collection, establish a new business management process, improve the work efficiency of the distribution center, and reduce the loss rate of raw materials.
3) The restaurant service management system realizes the functions of table opening, booking, merging, adding orders, returning orders, purchasing, inventory management and other functions of the general restaurant management system. It also realizes the traceability of dishes and raw materials, and consumers’ independent orders. Intelligent management of restaurant back kitchen and video entertainment are integrated. Various focal data are related to each other, and the whole process records all aspects of catering business management information, so as to realize the control of the entire business process.
Design ideas
This solution uses RFID technology in the two frequency bands of 2.45GHz and 900MHz to realize the management and traceability of the entire process of raw materials from the distribution center to the consumers. The 2.45GHz label is used to identify the packaging box of the raw materials of the dish, and the 900Mhz label is used to identify the dish delivery tray.
1 Technical application
Overall flow chart
The application involves multiple links in the overall flow chart from the storage of the distribution center to the dining in the restaurant. The 2.4Ghz equipment is used for the storage of the raw material box from the distribution center to the storage of the restaurant, so as to realize the fast and accurate storage of the raw materials; 900Mhz is used to realize the intelligent management of the back kitchen and accurate food delivery from the food catering to the consumer’s meal; through the combined application of the two frequency band technologies, the traceability of the raw materials of the dishes is realized.
1) Fixed readers are used at the entrance and exit of the distribution center to realize batch write-in item information and batch collection of out-of-warehousing item information. Hand-held readers play a supplementary, emergency and backup role.
2) The way of entering and exiting the restaurant is basically the same as that of the distribution center. The back kitchen management adopts a desktop reader to realize the association between dish information and trays and confirmation of the dining table; the dining table integrates a touch screen and a desktop card reader, which can be self-service through the touch screen Place an order, check the information of the dishes you order, etc. When serving, the desktop reader reads the information on the food tray, and displays the source information of the dishes to the diners.
2 System architecture
System architecture diagram
Main business links
1 business process
1) Business process of distribution center
The main business process of the distribution center is as follows:
Main business process of distribution center
[ad_2]
