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Industry: Service
Function: wireless, communication
1. Overview of the catering industry
Traditional catering customers usually have these steps when going to a restaurant to dine:
The first step: the guest arrives at the entrance of the restaurant and is guided by the welcome lady to a free seat
Step 2: From the ordering lady to each table to record the dishes ordered by the customer
Step 3: The ordering lady will hand over the menu to the kitchen, and the dishes prepared by the kitchen will be handed over to the delivery lady
The fourth step: Miss Chuancai will bring the dishes to the customer’s table
Step 5: After the guests have finished their meal, call the service lady to checkout
Step 6: The waitress sends the previously recorded menu to the cashier for checkout
Step 7: The waitress sends the bill to the customer’s table and collects the payment. This completes the customer’s meal process, and then a series of problems may arise: after some dishes are served on some tables, some dishes remain unavailable; after some tables The dishes ordered were served first. Some people at the table came first, but the dishes were never served; in addition, the dishes were on the wrong table, and the dishes on this table were sent to another dish; sometimes the guests added more after eating half of the meal. Dishes, forgot to include it in the checkout, causing losses to the restaurant; in addition, there are various fraudulent behaviors by the waiter in the restaurant…….
With the emergence of the IEEE802.11 series of wireless local area network (WLAN) standards, the wish of “Internet everywhere” has become a reality. At the same time, its mobility and flexibility make it possible to use wireless networks to achieve wireless ordering. .
As a wireless network equipment and solution provider with rich experience in the field of wireless network planning and construction, our company deeply analyzes the various application requirements and characteristics of the catering industry to achieve the purpose of improving efficiency and saving manpower. The requirements and characteristics are analyzed as follows:
a. Speed and reliability
b. Multi-client support and multi-application support
c. Low cost
d. Security
Based on the analysis of the above requirements and characteristics, we propose a wlan integrated solution for the needs of the catering industry. PDA computer ordering is suitable for restaurants with a certain scale and grade. The welcome lady will lead the guests to the corresponding table, and then the waiter will set the corresponding table number on the PDA through the privileged account. Each waiter will take a uniquely labeled PDA. Order the menu for the guest, and then through the wireless network and the switch, the order data will be automatically summarized to the collection, finance, food delivery department, and each kitchen printer will also issue orders separately. The PDA and the kitchen production system can generally increase the overall efficiency by more than three times. The ordering link is the bottleneck in the catering industry’s business link. Convenience, accuracy and speed are the basic requirements for the ordering link.
Compared with manual billing and centralized entry, the waiter and the cashier have a division of labor, and the cashier does not need to enter dishes, which reduces the workload and avoids many work errors. In addition, the use of beautiful and generous PDA computers can significantly improve the overall quality of the restaurant and give guests a good visual touch.
Wireless network structure diagram of wireless ordering system
Wireless network structure diagram of wireless ordering system
For this solution, we recommend the wireless products of Israel’s extricom company.
The main features of this product are as follows:
a. Consolidate voice, data and video, roaming with zero delay
b. Plug and play simple operation, no RF cellular planning required
c. Carpet coverage without co-channel interference
d. Similar to wired network connection
e. Turereuse bandwidth
f. Multiple coverage operations within a single infrastructure
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