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Traffic is the lifeblood of a city. With the development of urban economy, social progress, and the improvement of people’s living standards, as a new service method, the demand for call service is becoming more and more obvious. The so-called “on-call service” means that the dispatch center of the transportation company, according to the passenger’s request, inquires about the available vehicles near the passenger’s appointment location, and informs the vehicle to go to the appointment location. The driver, according to the different situations of the passengers received and not received, Report the completion of the call to the dispatch center. However, due to the relatively low level of informatization, lack of unified planning, and uneven development of internal informatization in transportation companies that undertake major urban transportation tasks, it is difficult for transportation companies to establish efficient management and customer service. System, it is difficult to complete efficient and convenient telephone-hailing services.
Transportation companies generally face the following tasks: 1. The original information systems of transportation companies are relatively scattered and simple systems, lack of communication, forming “information islands”, which can no longer meet the requirements of modern transportation for information management and services, and need to be established. A powerful integrated information management platform with a unified overall network architecture and a unified information interaction model. A unified information resource organization system. 2. Realize vehicle dispatch, information collection and release, and effectively connect with urban public transportation and other transportation methods and transportation organizations. Realize the tracking of transportation vehicle operating conditions, technical rescue, vehicle maintenance, and other technical consultation and support.
Program content
1. Construction goals and construction principles
Liming Networks launched a unified information platform for urban intelligent transportation based on its in-depth grasp of the business needs of transportation companies and the planning of enterprise information systems. Through the construction of a unified information platform for urban intelligent transportation, the existing business systems of transportation companies will be integrated, and the internal business processes of transportation companies will be optimized and reorganized, so as to achieve the goal of rapidly improving operational efficiency and service levels.
In terms of system construction, a unified information platform for urban intelligent transportation can be constructed in accordance with the following principles:
2. The principle of combining advancement and practicality:
The development of computer and network technology is very rapid. If you do not pay attention to the advanced nature, the equipment may quickly fall behind or even be eliminated. If it is too advanced, it will cause a waste of investment. For this reason, in the construction of a unified information platform for urban intelligent transportation, attention should be paid to the combination of advancement and practicality, to ensure that investment is in place, and it can truly play a corresponding role.
3. The principle of gradual implementation:
The unified information platform for urban intelligent transportation is a relatively complex integrated system. In the implementation of the project, a progressive and distributed implementation method is adopted. First, a vehicle monitoring and dispatching call center and a unified information exchange platform are built, and a business management system is developed on this basis. Gradually integrate all the information systems within the enterprise, and finally build an enterprise information system with unified access, unified exchange, and unified management.
Fourth, the principle of scalability:
With the continuous development of business, enterprise information systems also need to develop simultaneously, so the system needs good scalability. The expansion of the system is mainly reflected in two aspects: one is to add new application systems, and the other is to upgrade the existing system due to the expansion of business volume to enhance business processing capabilities. The scalability of the system refers to: (1) When adding a new application system, it does not destroy the existing architecture or affect other application systems; (2) When the system is upgraded, there is no need to replace the entire system or core equipment, but only need to perform module Simply append.
5. Principles of reliability and safety:
Transportation companies generally face the development goals of expanding business coverage and increasing market share. They need to monitor operating vehicles and provide ride-hailing services 24 hours a day. Therefore, they have higher requirements for the performance, stability and reliability of the information system. Ensure the reliability of network lines, the security of data storage, the stability of application software, and the reliability and stability of the system itself.
Sixth, the principle of ease of use:
The target users of the urban intelligent transportation unified information platform include system administrators, business operators, internal employees, external users, etc. The computer operating skills of various users vary greatly. Therefore, the system must fully consider the ease of use, which is mainly reflected in the man-machine interface, management and maintenance tools, online help, fault redundancy and response, and post-audit.
System functions
Monitoring and scheduling
The system has established a rapid, accurate and effective information transmission channel between the taxi and the monitoring center. The center can grasp the status of vehicles at any time and quickly issue dispatch orders. At the same time, the vehicle can be remotely controlled as needed.
On-call service
When passengers request car service from the dispatching center, the network can automatically search for empty cars in the area for dispatch. The detailed information of the dispatch is transmitted to the on-board display terminal by voice or Chinese characters, which greatly improves the efficiency of dispatchers and shortens The time of car appointment reduces the driver’s empty mileage and relieves the pressure on urban road traffic. It can also provide functions such as scheduled appointments, dispatching cars, guest responses, and tracking.
Accidental alarm
The vehicle equipped with the vehicle-mounted terminal is equipped with an alarm switch. Once the alarm switch is triggered, it will continuously send the alarm signal and location information to the GIS terminal of the dispatch center. The network can choose to track the location through the monitoring terminal, and activate the hidden microphone in the car to record. At the same time, it can broadcast messages to all other vehicles equipped with on-board terminals, notify the situation of the accidental vehicle, and report to the 110 command center to effectively protect the personal safety of the driver.
Vehicle management
There are many subordinate vehicles of a transportation company, and centralized and unified information management of the vehicles is required. The management content covers the basic information of the vehicle (such as license plate number, vehicle type, tonnage, color, etc.), safety records, etc. The system will collect and input all the information of the vehicle, and provide modification, deletion and query functions.
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