chrispeng [ad_1]
1. Demand analysis
At present, many electrical appliance dealers or other Sanzhai manufacturers in the market use OEM methods to shoddy and cross-regional transfer of goods, and the barcode itself is difficult to be fundamentally anti-counterfeit, and it is also prone to a series of factors such as stray goods. This seriously affected the company’s reputation and after-sales service. If a brand-name product does not adopt effective anti-counterfeiting measures, it may be impacted by a large number of counterfeit products, which will greatly damage the image of the product. With the transformation of business operations from extensive to intensive, in terms of distribution channel management, due to the limitations of technology and means, the one-dimensional bar code labeling management that most companies continue to use is still the traditional mode and management method at the initial stage of operation. The disadvantages in efficiency, cost, and controllability are becoming increasingly prominent. Therefore, the changes in the market environment have put forward new requirements for the channel management methods of enterprises. RDID product anti-counterfeiting management can help companies achieve strict supervision and control of the orderly flow of key commodities in the distribution network, improve the company’s channel management level and after-sales service efficiency, and reduce and avoid channel risks. The system uses RFID electronic label technology to accurately and confidentially identify key commodities with a globally unique UID (identity card) identification. Through the commodity inspection function of foreign branches, the problem of cross-regional sales and barcode fleeing can be effectively eliminated, and the impact of counterfeit and shoddy can be prevented. Maintain corporate reputation, improve corporate user satisfaction and reduce corporate after-sales service costs and other unnecessary additional losses.
2. System introduction
The RFID anti-counterfeiting and anti-crossing goods system mainly uses RFID technology. Each product is pasted with an RFID electronic label, and data is collected through an RFID data collector (wireless or wired network connection). The collected data is passed through a wireless or wired network (Internet ) Centralized and timed transmission to the database of the back-end monitoring center, the monitoring center database is installed with the anti-counterfeiting and anti-crossing management software developed by Jiu Rui technology for the enterprise (or this part of the function is combined with the enterprise website and embedded into the web page, which is convenient for dealers and end users to query ), the detailed information of the goods is read by the software. The company affixes a unique RFID tag on each product, which contains the product name and specification information, production information, serial number, sales information, etc. In particular, the RFID electronic tag can record more detailed product sales area and sales responsibility Data and information such as the serial number of the person and key accessories, thereby adding a unique, complete and confidential identity and attribute identifier to the product (the data information is provided by the demanding manufacturer and discussed with our company). Using this information can solve once and for all the problem that the bar code cannot complete the collocation and anti-counterfeiting function. Using this information can also provide more and more basis for making sufficient data on other systems in the future, such as CRM (customer relationship management), full traceability management of product end-to-end entire life cycle quality status, distributor management, and so on.
Three, system topology diagram
Four, system function
4.1 Anti-fleeing goods inquiry: In order to prevent the different price strategies of enterprises in different markets, the company can set the market segment when writing the label. Once the local channel dealer finds that there are other regional channel dealers selling in this area, It is easy to find out which channel the product is sold through by handheld;
4.2 Sales management (anti-fresh goods): Distribution companies can realize comprehensive, effective and safe management and monitoring of the whole process of commodity distribution by combining RFID technology with invoicing software and enterprise wide area networks. And further obtain valuable commodity warehousing, logistics, sales, payment collection and other data, to provide valuable statistical information, data and reports for the business decision-making of the corporate headquarters. Specific functions will include distribution area management (regional management, person-in-charge management), regional performance management, personal performance management, report management, etc.
4.3 Commodity anti-counterfeiting: The system first realizes the anti-counterfeiting function with the RFID address code. The address code is globally unique and cannot be copied. The logistics status of each label is recorded in the database. Forged barcodes are not recorded in the database, they are easily checked and processed by the system and automatically alarmed.
4.4 User query: through mobile phone or web page, you can query information such as which manufacturer purchased the product, which date was produced, which channel was used to purchase the product, etc.; there is no need to query related documents (document query is complicated), just go online directly on mobile phone or web page Check the relevant information about whether it is genuine or not;
4.5 After-sales service: The after-sales service department scans the RFID electronic tags to obtain the source and attribute information of the goods stored in the tags, so as to carry out comprehensive and strict identification and confirmation of the goods to be repaired, so as to ensure that the company’s interests are not harmed and effective Improve the quality of customer service. When product quality problems occur or end users give feedback, the system can provide information feedback channels such as voice calls, emails, and WEB. After receiving the report, the after-sales service center will record and deal with it accordingly. Specifically, technologies such as computer telephony integration technology CTI, customer relationship management, and product quality management will be adopted.
If you need to know detailed solutions and product innovations, you can contact us as follows:
For details, please visit http://www.jiuray.com
Company phone: 075586597322
Mobile: 13510831295
Technical support mailbox:[email protected]
Add 7*24 hours QQ number: 1514699536
[ad_2]
