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With the development of social economy and the improvement of people’s living standards, the service consciousness of all walks of life has gradually improved. As the internal service department of the hospital, the functions of the staff canteen and nutrition canteen are becoming more and more colorful. In addition to fulfilling the normal three-meal supply and the special dietary needs of inpatients, and responding to consumer requirements, more and more hospital restaurants have begun to provide various forms of services such as a la carte dishes, coffee and beverage bars, and daily necessities. On the one hand, it meets everyone’s needs, and on the other hand, it can also improve the economic efficiency of the department.
Under this circumstance, the traditional independent meal selling system and nutrition ordering system for employees have become increasingly unable to meet the needs of management. The use of these independently-running software means that the information necessary for management is scattered and messy, and it also means that the timeliness of management information becomes worse, which leads to low operating efficiency.
As a system integration company dedicated to the promotion of hospital staff meal sales system and nutrition ordering system for many years, our company deeply felt that it was urgent to solve the management inconvenience caused by system separation during the long-term marketing process. To this end, in early 2007, our company concentrated excellent software programmers in the company to complete the overall planning and code writing of the “Hospital Catering Integrated Management System”.
“Hospital Catering Integrated Management System” is a brand-new development based on traditional software such as employee meal sales management system and nutrition order management system, combined with our company’s experience in the development of restaurant ordering management systems and catering companies’ inventory management systems. Management system. The system realizes a new system development goal under the guidance of the scientific concept of many management subsystems sharing a platform, centralized storage of information, shared use, and relatively independent operation of each function, and provides a comprehensive function and a new concept for the majority of hospital users. Information management system.
Overall scheme of system design:
According to the overall design guidelines of the hospital catering work process and the system, we have built a hospital catering integrated management system platform. The system platform can be linked to our company’s nutritional ordering, employee meal sales, restaurant ordering, invoicing and nutritional analysis subsystems, which perfectly realizes centralized management of information and design guidance for distributed operation of various functions Thought.
The system adopts Windows2000 or XP operating system and SQL Server2000 database as the operating environment, which has reliable guarantees in terms of data security, system operation stability, and convenience of routine maintenance and management.
The frame structure of the entire system is shown in the figure below.
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Among the above systems, “Hospital Restaurant Ordering Management System”, “Catering Invoicing Management System” and “Nutrition Analysis and Treatment Management System” are optional items, which can be installed by each hospital according to its own needs. All management sub-systems can run on one computer according to requirements, or run on different computers.
Each management sub-system in the system is responsible for a relatively independent function, corresponding to the functions of each department of the hospital catering system.
As an integrated management system, information query has profound management significance. Our company will customize and develop this part for each customer.
Features of the system:
“Hospital Nutrition Ordering Management System” is an important part of the hospital’s catering integrated management system, which mainly solves the computer management of the nutrition preparation of inpatients in the hospital. The flow of the entire management system is completely designed in accordance with the routine work flow of the nutrition canteen, which is close to the actual work needs.
Our company’s “Hospital Nutrition Ordering Management System” can use a variety of card media to automate the ordering process. Commonly used card media include barcode cards, radio frequency ID cards, and radio frequency IC cards. It can be selected by the user for different usage requirements.
Under normal circumstances, we recommend that users choose a barcode card as the order card medium. The main reasons are as follows:
1. Completely avoid cross-infection
During the ordering process of the bar code card ordering system, the orderer does not need to contact the patient, but holds the ordering machine to read the barcode data of the patient ordering card, which can effectively avoid the indirect cross-infection between the patient and the patient due to the intervention of the orderer .
2. Long tool life
Since the barcode system adopts a non-contact way to read the card, it avoids the wear and tear of the card and the handheld food ordering machine, and can greatly extend the life of the handheld food ordering machine and the card.
3. Low cost
The bar code card cost is very low, starting from 5000 sheets, the unit price is only 2.00 yuan, so it can easily achieve one card per person. It can effectively avoid the risk of possible cross-infection caused by the repeated use of the card, and better ensure the hygiene and safety of the patient’s meals.
Although contactless ordering can also be achieved with the help of radio frequency cards, the cost of radio frequency cards is very high, especially the cost of radio frequency IC cards is higher, with a unit price of more than 10 yuan. If one card per hand is adopted, it will inevitably increase the burden on patients. If the recycling method is adopted, the disinfection of the card will bring a great workload to the staff. Conventional high-temperature disinfection methods may also cause damage to the card. After long-term use, the surface of the card will also affect the image of the hospital.
4. Cards can also provide hospitals with opportunities for cost recovery
Each meal order card with a cost of 2.00 yuan can charge patients 3.00 yuan, and the price difference of 1 yuan between them provides the hospital with a favorable cost recovery opportunity, which can at least offset the cost of some office consumables. Because one person has one card, it is easier for patients to accept than charging depreciation fees.
5. The barcode card system is more stable and reliable
The bar code card adopts a unilateral accounting method, which will not cause an imbalance in the fund account due to daily operations.
Because of the use of double-entry bookkeeping, the radio frequency IC card ordering system often has card library imbalance, that is, the phenomenon that the balance in the card does not match the amount in the computer account, causing disputes between patients and staff.
6. It has special advantages in connection with HIS system
With the barcode card system, it is easy to use the card punching machine or the coding machine to realize that each patient uses the card with the same case number and the same card number for life, and there is no need to modify the main database of the hospital because the card is damaged or lost.
Barcode equipment has mature technology, is widely used, and has strong versatility. It will not threaten the maintenance and long-term use of the system due to the elimination of card reader equipment due to technological progress
1) System structure block diagram
As shown in the figure, the system consists of four parts. They are the data server and switch, the nutrition canteen subsystem, and the inpatient subsystem. The following describes the system functions according to each component.
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2) Introduction to system functions
A. System servers and switches
The system server is the backbone of the system. All data in the system are stored in the server. If conditions permit, it is recommended to set up an independent server. If the burden of the system is not heavy, consider combining it with the nutrition canteen or query subsystem.
The switch is the key component that connects each computer.
B. Nutrition canteen management subsystem
Since the patient’s ordering work is mainly in charge of the nutrition canteen, this subsystem is an important part of the entire system and is responsible for most of the functions of the system.
Prepare daily meal recipes.
Communicate with handheld terminals. Send patient profile information and meal recipe information to the handheld before ordering a meal. After the order is over, the order data is collected.
Make up an order. Inpatients often miss the time to order meals for various reasons. The system supports re-ordering in the cafeteria for the convenience of patients.
Count the daily receipt and distribution tables.
Query and print various data reports. In order to facilitate the management of the canteen, the system has set up a variety of reports, and calculates the corresponding reports according to different conditions.
Check the patient’s detailed consumption situation.
System settings
Orderer management
System operator management
C. Inpatient Management Subsystem
Because the main service objects of this system are inpatients. For convenience, a subsystem of the inpatient department is specially set up to be responsible for the issuance and management of patient order cards. In this way, the patient can go through all the inpatient procedures at the inpatient office at one time.
The main functions are as follows:
The modification of the account for the order card is that the deposit of the order card that has been processed is the refund of the order card that has been processed. The loss of the order card and the cancellation of the cancellation of the order card
Food selling system in staff canteen:
“Hospital Staff Canteen Meal Selling System” is also an important part of the hospital’s catering integrated management system, and is a functional module that realizes staff dining automation and computer management.
At present, there are many companies in the domestic market that provide similar canteen selling systems, with similar basic functions. Relatively speaking, our company’s system provides mobile POS and powerful real-time online data processing functions, which is more convenient and practical.
For some users who allow patients to eat in the canteen, if the radio frequency card system is selected, the compatibility between the patient meal order card and the employee meal card can be well realized.
1), system structure block diagram
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2) Main functions of the system
Realize the full automation of the business management of the staff canteen. Through the optional network server, the system can be automatically turned on and off according to the set time, realizing unattended operation.
The system runs in real-time online, and can work on a stand-alone network in case of emergencies or special circumstances. After the network is restored, the system automatically reclaims the data.
The account management function is powerful, which can realize the functions of opening an account and card, account inquiry, error correction and modification, batch card application, on-site deposit, withdrawal, subsidy management, card replacement, loss reporting, unlinking, account checking, and cancellation.
The financial statistics function is complete, the report form is abundant. Management fees are collected by level, and subsidies are paid by level.
The system can limit the cardholder’s maximum consumption amount, frequency and location for each meal. Personal passwords need to be activated for over-consumption to reduce unnecessary losses before reporting the loss and malicious overdrafts when offline.
The system is designed with a variety of safety mechanisms. Such as: the window machine comes with backup power, data hard disk, double backup of floppy disk, system operator classification management, password setting operation, various security checks on the issuance and use of the card, and so on.
The window machine comes with a rechargeable backup power supply, which can guarantee continuous operation for 10 hours after a power failure, avoiding the worry of power failure. At the same time, it can save the capital investment of purchasing high-power UPS power supply.
During the meal sale, the computer can dynamically observe the operation of each window machine, and record the accumulated income of each window, the number of meals, the income of all windows, and the sum of the total number of meals in real time.
The hardware of the window machine adopts a “watchdog” and an isolation circuit to ensure that the normal operation of the network is not affected when a single machine failure occurs.
The window machine has a power-down data protection function, and the effective storage time is 10 years.
The system can be equipped with mobile POS for selling rice. The POS has a whitelist function, which makes mobile rice sales a new starting point for simple and accurate charging.
Various network platforms such as local area network and wide area network can be used for networking operation to realize multi-unit networking and all-in-one card.
When used offline, a single machine can store 3000 consumption records.
The deposit window machine has a driver printing function, and the deposit receipt can be printed when depositing.
Restaurant order management system
“Hospital Restaurant Ordering Management System” is an optional system of the hospital’s catering integrated management system. It is mainly to solve the automation and computer management sub-system of the restaurant ordering in the hospital. Another important role is to combine the checkout functions of radio frequency cards and barcode cards, which can realize the cashless management of the restaurant and effectively strengthen the hospital’s management of the restaurant.
Our company’s “Hospital Restaurant Ordering Management System” is a brand-new system developed on the basis of the general restaurant ordering management system and combined with the characteristics of the hospital. In addition to the automation of ordering leaflets and other functions, it can also realize the settlement of the card in the hospital, realizing the real “one card”.
System structure block diagram
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2) Introduction to system functions
The wireless ordering system is highly efficient and accurate;
Automatically divide and print orders to reduce labor intensity;
Strict computer management helps operators reduce unnecessary operating losses;
Support multiple card settlements, especially internal card settlements, which will bring benefits to both users and managers;
The use of barcode data collector helps to automate the ordering process;
The system is seamlessly compatible with the canteen selling system and the nutrition ordering system, which improves the management level and integration level of the entire catering system;
Invoicing Management System
“Food Invoicing Management System” is a backstage management system developed by our company for “Hospital Catering Comprehensive Management System”. It is mainly developed to meet the requirements of some units with stricter cost accounting requirements.
“Catering Invoicing Management System” is developed to meet the requirements of a large and medium-sized restaurant warehouse management. The system can manage multiple warehouses at the same time and implement strict first-in first-out accounting standards. The automatic conversion of the three-level measurement unit ensures the accuracy while fully considering the convenience of the warehouse management personnel.
1) Introduction of basic functions and features:
Purchaser management: register the basic information and supply status of the suppliers of various goods in the restaurant;
Dishes raw material ratio management: register and record the actual quantity of materials used for each dish operated by the restaurant
Purchase and return management: divide the purchase of the restaurant into multiple warehouses such as raw materials, beverages and daily necessities for management, and log the purchase and return of each restaurant’s operating supplies separately;
Receiving and returning materials management: register and record the receipt, return and exchange of various raw materials, drinks and daily necessities by each team of the restaurant;
Transfer and transfer of goods: realize the adjustment of goods between various departments;
According to the ingredient list and purchase price, it is easy to make a cost analysis of dishes;
Cooperating with order management data and ingredient list, purchase plan can be easily generated;
Automatic inventory function: automatic inventory of each department’s inventory according to the production situation and ingredient ratio of each production department;
Checkout management;
Print various warehouse management documents;
The screenshots of some functional interfaces of the software are shown on the next page.
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Nutrition analysis calculation and consultation treatment system
“Nutrition Analysis, Calculation, Consultation and Treatment System” is a tool software developed by our company for the “Hospital Catering Integrated Management System”. The main purpose is to help nutritionists better monitor and manage the nutritional intake of inpatients.
“Nutrition analysis calculation and consultation and treatment system” covers the main daily work of nutritionists. It can complete the calculation of the nutrient content value of the dishes and the calculation of the patient’s daily intake of nutrients. A simple assessment of the patient’s nutritional intake and nutritional status can be carried out. Is the right-hand man of the nutritionist.
1) Introduction to basic functions:
The whole subsystem is divided into two main functional modules: nutrition data dictionary and nutrition consultation and analysis.
A. Nutritional data dictionary
The main function of the nutritional data dictionary function group is to provide the query of the nutritional content of food and the calculation of the nutritional content of the dishes
Food nutritional content query: calculate the nutritional data of food according to the ratio of food raw materials. The basic data source is the relevant data issued by the Ministry of Health in 2004.
Analysis of the nutritional value of the dish: Calculate the nutrient content of the dish according to the ratio of the ingredients of the dish.
Analysis of the nutritional value of the set meal: calculate the energy and various nutrient content of the entire set meal according to the ratio of the raw materials of each dish.
Personal nutritional value calculation: Calculate the energy and nutrient intake of the day according to the meal order of each patient.
B. Nutritional treatment consultation:
Nutritionists can use the consultation and treatment functions of this software to investigate and record the past diet of each patient and calculate the average nutritional intake;
Combined with the patient’s basic physical characteristics and pathological conditions, the system can give the appropriate value of the person’s nutritional intake according to the corresponding nutritional treatment principles;
The dietitian can give a recommended diet plan based on the patient’s past dietary habits and nutritional intake appropriate value;
The nutritionist can save the entire nutrition consultation and analysis calculation process and results as a specific nutrition treatment prescription.
2), the characteristics of the system
Simple and friendly interface;
Strong functional practicability;
The database has abundant data and reliable sources;
Seamlessly link data sharing with the nutrition ordering system;
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