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The order management of the nutrition and diet department of the hospital is a systematic process of comprehensive management, involving multidisciplinary knowledge and operations such as nutrition, food hygiene, canteen operation, administrative management, and economic management. The general dining rate of the top three hospitals is required to be between 80% and 90%. The original use of meal ticket management, manual ordering, catering, and manual production of reports. Due to the large amount of data, paper records and statistics, it is prone to errors, time-consuming and laborious, and management work Trivial, if there is an error in the work, it is difficult to check.
The IC card hospital nutrition ordering system uses IC cards and handheld mobile handheld computers to provide an efficient management model for the hospital nutrition department to meet this demand. The system operation process is simple. As long as the patient is in the ward, the meal ordering staff enters the recipe number required by the patient into the handheld and uploads the data to the computer to easily complete the whole process.
The IC card hospital ordering management system enables patients to use a nutrition ordering card as the only electronic identification to obtain relevant services, access relevant resources, carry out relevant consumption or implement relevant management work in the hospital according to their personal authority, and completely change the old age. The meal ordering method of meal ticket system, cashless transaction, is convenient for patients and improves work efficiency. In terms of the income and expenditure of the food in the department, the statistics are accurate and fast, and the income and inventory balance can be checked at any time, clearly. Computer management has increased the transparency of statistics and made departmental work more standardized.
The design functions of the IC card hospital ordering management system range from cash management, nutrition recipe editing, various report statistics of ordering department, nutrition analysis, warehouse management to providing data interface, leadership query, and remote maintenance for the hospital information system. Its appearance fills up the nutrition of our country. The department aims at the gap in the intelligent management of inpatients, which not only brings the management of the nutrition department of the hospital to a new level, but is also a milestone in the development of the nutrition discipline.
System Features
The system design is based on the principle of “economical and practical”, following the principles of reliability, advancement, practicability, safety, openness and economy, and adopts the “all-in-one card hospital nutrient meal ordering solution” to realize the provision of nutrition and dietary services for the hospital An efficient management model. The operation process of the system is simple. As long as the patient is in the ward, the meal ordering staff can input the recipes required by the patient into the nutrition ordering machine and upload the data to the computer to complete the whole process easily. Cashless transactions throughout the entire process to prevent loss of cash, computerized and scientific meal selection, and provision of consumer inquiry services, so that patients can consume clearly, and the entire process is standardized, controllable, and traceable, which improves patients’ satisfaction with the hospital.
① The hospital nutrition meal ordering solution provides a variety of data interfaces such as general database interfaces, middleware interfaces, and underlying hardware dynamic libraries to realize data interaction and data sharing between the all-in-one card system and other hospital management systems.
② This scheme adopts the invention patent technology of “Smart Card One Card One Password Method and System” to design the key system of the all-in-one card system. A complete and rigorous security strategy has been adopted in a series of links including card data structure, machine tool reading and writing cards, machine data storage, data communication encryption, network security, database security, user permissions, and application system sign-in and sign-out to ensure the security of all data in the all-in-one card . The parent key of the security system is controlled by the hospital.
③ Independent multi-wallet management: The user card of the system supports S50 and S70 cards, and multiple small wallets with independent functions are planned, supporting special consumption for special funds, multi-wallet account settlement and special funds, and supporting bank transfers and cash recharges , Automatic subsidy recharge, can meet the needs of hospital subsystem expansion.
④. Complete data records: each card swiping, every machine read and write card, and every business operation of management personnel has a flow record to ensure that data can be retrieved in case of failure. Any transaction data provides technical means for data audit.
Design
(1) Old-style paper registration and meal ticket management
The problems that old paper registration and meal ticket management often face are as follows:
1. Economic management: every morning, the food management staff takes out tens of thousands of meal tickets and reserve money to count, and then delivers them to the accountant and the cashier to count and check; the cashier counts out a number of meal tickets and delivers them to the orderer for change, and the orderer counts and checks in person; Cashiers sell food tickets and get cash and leftover tickets;
The cashier counts the cash, the remaining tickets, and makes a table.
The cashier counts the order clerk to find the leftover tickets and the operating income meal tickets, and prepares the table.
The cashier sums up the cash for the meal tickets sold on the day and the leftovers of the meal tickets received on the day, and delivers them to the accountant and management staff for checkout;
The cashier delivers the operating income meal ticket and the accountant does the account.
Accountants and management personnel count cash and meal tickets face-to-face, with a large amount of statistics and low work efficiency.
2. Meal ticket management: easy to forge, difficult to count, and cross-infected; how many meal tickets are in the hands of patients, countless in their hearts; orderers contact meal ticket (or cash) stealing behavior, financial management is difficult.
3. Canteen operation and management: the orderer takes paper and pen to register the patient’s name, ward, bed number and food ordered in front of the patient’s bed, collects money, makes change, turns in the meal ticket, and summarizes the large number of meal order records of all the orderers , Manually count the kitchen production list, picking list, and purchase plan list. The work is complicated and complicated, which causes the statistical report to be untimely. It is difficult to make the picking based on experience and make the purchase plan. The patient’s request to query the consumption record cannot be realized, and the wrong meal is delivered or ordered, and the patient and the staff hold the same term.
4. Administrative management: the workload of each group of kitchen production, the work situation of each orderer, the dining rate of each ward and each department, there is no accurate data to convince people.
(2) Advantages of the IC card hospital nutrition ordering system
Compared with the traditional way of ordering meals in hospitals, the construction of the IC card hospital nutrition ordering system has the following advantages:
1. Improve service:
Provide good services, strengthen patient file management, operator cashless transaction management, prevent cash loss, computerized and scientific meal selection, so that patients can consume clearly, standardized, controllable, and trackable services to patients.
2. Increase patient satisfaction;`
Improve nutrition management: Give full play to the role of computer management in nutrient calculations, calculate nutrient values based on actual conditions, and carry out assessments of thermal nutrients and some vitamins and inorganic salts for patients from time to time. The guidance of nutrition doctors is more conducive to the recovery of health.
3. Improve efficiency
It can make the hospital’s meal order processing faster and more accurate, and truly realize the modern management of meal ordering, statistics, nutrition consultation, and evaluation, and make the work efficiency of the nutrition room reach a new level.
4. Standardize business
The IC card changes the old way of making meal tickets for many years, eliminates loopholes in cash transactions, avoids cross-infection, and is convenient for patients and improves work efficiency. In terms of the income and expenditure of the food in the department, the statistics are accurate and fast, and the income and inventory balance can be checked at any time, clearly. Computer management has increased the transparency of statistics and made departmental work more standardized.
5. Quantitative management
Provide hospital operators and decision-makers with more timely and accurate patient consumption data and management information, and dynamically grasp the processing status of each link in the business process. Thereby improving the management efficiency of the hospital and improving the service standard;
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