The solution of IC card nutrition ordering system for hospital patients
chrispeng [ad_1]
1 Introduction
The order management of the nutrition department of the hospital is a systematic process of comprehensive management, involving the multi-disciplinary knowledge and operation of nutrition, food hygiene, canteen operation, administrative management, economic management and so on. The general dining rate in the tertiary hospitals is between 80% and 90%. It adopts meal ticket management, manual ordering, catering, and manual preparation of reports. Due to the large amount of data, it is prone to errors, time-consuming and laborious, and the management work is cumbersome, and the management staff is too busy to see And, there is an error in the work, it is difficult to check. Discrepancies in data analysis from time to time affect cost accounting and mislead decision-making. At present, the problems that the nutrition department staff often face are as follows:
1. Economic management: every morning, the management personnel take out tens of thousands of meal tickets and reserve money to count, and then deliver them to the accountant and the cashier to count and check them; the cashier counts out a number of meal tickets and delivers them to the orderer for change, and the orderer checks in person; Cash and leftover tickets for selling meal tickets;
The cashier counts the cash, the remaining tickets, and makes a table.
The cashier counts the order clerk to find the leftover tickets and the operating income meal tickets, and prepares the table.
The cashier sums up the cash for the meal tickets sold on the day and the leftovers of the meal tickets received on the day, and delivers them to the accountant and management staff for checkout;
The cashier delivers the operating income meal ticket and the accountant does the account.
Accountants and management personnel count cash and meal tickets face to face. Low work efficiency.
2. Meal ticket management: easy to forge, difficult to count, and cross-infected; how many meal tickets are in the hands of patients, countless in their hearts; orderers contact meal ticket (or cash) stealing behavior, financial management is difficult.
3. Canteen operation and management: the orderer takes paper and pen to register the patient’s name, ward, bed number and food ordered in front of the patient’s bed, collects money, makes change, turns in the meal ticket, and summarizes the large number of meal order records of all the orderers , Manually count the kitchen production list, picking list, and purchase plan list. The work is complicated and complicated, which causes the statistical report to be untimely. It is difficult to make the picking based on experience and make the purchase plan. The patient’s request to query the consumption record cannot be realized, and the wrong meal is delivered or ordered, and the patient and the staff hold the same term.
4. Administrative management: the workload of each group of kitchen production, the work situation of each orderer, the dining rate of each ward and each department, there is no accurate data to convince people.
5. Nutrition management: Nutrition treatment is an important part of disease treatment, and patient nutrition directly affects the recovery of disease. Due to the primitive technical methods, dietitians often have to uniformly prepare meals for thousands of patients. Only a few patients who have suffered from malnutrition or who have made requests can enjoy nutrition guidance. There is no accurate record of patients’ meals and varieties. Patients generally do not have nutritional knowledge, and rely on their tastes. They are prone to partial eclipses, picky eaters, and ignorance of nutrition, which is not conducive to disease treatment and recovery.
The IC card hospital nutrition ordering system uses IC cards and handheld mobile handheld computers to provide an efficient management model for the hospital nutrition department to meet this demand. The system operation process is simple. As long as the patient is in the ward, the meal ordering staff enters the recipe number required by the patient into the handheld and uploads the data to the computer to easily complete the whole process.
typical application:
Guangdong Provincial People’s Hospital The Fifth Affiliated Hospital of Sun Yat-sen University
The First Affiliated Hospital of Guangdong College of Pharmacy, Guangdong Second Hospital of Traditional Chinese Medicine
Guangzhou General Hospital of Guangzhou Military Region The Third Affiliated Hospital of Sun Yat-sen University
Guangzhou First People’s Hospital Nanchang Ninth Hospital
Foshan First People’s Hospital Zhaoqing First People’s Hospital
The First People’s Hospital of Jiaxing City, Zhejiang Province became the First Hospital of Guangzhou University of Traditional Chinese Medicine
Xinjiang Petrochemical Workers Hospital Nutrition Canteen of Guangdong Textile Group
Orthopedic Hospital of Yuexiu District, Guangzhou
2. The advantages of the IC card hospital nutrition ordering system
Compared with the traditional way of ordering meals in hospitals, the construction of the IC card hospital nutrition ordering system has the following advantages:
Improve services: Provide good services, strengthen patient file management, cash management, prevent cash loss, computerized and scientific meal selection, and provide consumer receipt inquiry services, so that patients can consume clearly, standardized, controllable, and trackable services Give patients a supreme enjoyment and increase patient satisfaction;`
Improve nutrition management: Give full play to the role of computer management in nutrient calculations, calculate nutrient values based on actual conditions, and carry out assessments of thermal nutrients and some vitamins and inorganic salts for patients from time to time. The guidance of nutrition doctors is more conducive to the recovery of health.
Improving efficiency can make the hospital’s meal ordering business processing faster and more accurate, and truly realize the modern management of meal ordering, statistics, nutrition consultation, and evaluation, and make the work efficiency of the nutrition room reach a new level.
Standardizing business IC card has completely changed the old way of making meal tickets for many years, eliminating loopholes in cash transactions, avoiding cross-infection, and not only convenient for patients, but also improve work efficiency. In terms of the income and expenditure of the food in the department, the statistics are accurate and fast, and the income and inventory balance can be checked at any time, clearly. Computer management has increased the transparency of statistics and made departmental work more standardized.
Quantitative management provides hospital operators and decision makers with more timely and accurate patient consumption data and management information, and dynamically grasps the processing conditions of each link in the business process. Thereby improving the management efficiency of the hospital and improving the service standard;`
3. Scheme design
3.1. Design ideas
Reliability and stability
Reliability and stability should be fully considered in various aspects such as system equipment selection, network design, and software design. In terms of design, fault-tolerant design and development calculation structure should be adopted. In terms of equipment selection, the reliability of software and hardware must be ensured.
● Maintainability: Maintainability is an important factor in the success of today’s application systems. It contains two meanings: easy troubleshooting of faults and simple daily management operations.
● Advancement: When the investment cost permits, the latest modern technology and the most reliable results should be fully utilized in order to make the system adapt to the social development in the longest possible time. From a long-term point of view, this is also the most cost-effective.
● Scalability: Considering the needs of future development, it is necessary to consider the reliability of expansion and upgrade in various aspects such as product series selection, capacity and processing capacity. This consideration not only fully protects the original investment, but also has a higher Comprehensive performance-price ratio.
3.2. Design goals
1. Improve operation specifications and improve work efficiency
Use handheld computers to collect order data instead of manual copying;
Completely change the current situation that requires a lot of labor, heavy work intensity, and time-consuming;
Provide consumer receipts for ordering meals through the handheld device, which is convenient for patients to check the IC card ordering status, accurate and clear, and avoid disputes;
Completely change the situation of disputes in the past where the food delivery was unfounded, and there was no original basis for arguing when something went wrong;
2. Extend service time and improve service quality
Due to the efficient computer processing, the processing time of all kinds of orders and issuing orders is reduced, so that the patient ordering time can be greatly extended, and the quality of service is improved;
Completely change the situation of stopping ordering meals very early in the past, leaving most of the day for manual processing;
Adopt high-tech means, reasonable design, convenient implementation, reduce personnel, reduce errors, and save time;
3. Avoid infection, clean and hygienic
Use IC card to record order data;
Thoroughly eliminate the cross-infection caused by cash, food tickets, and order receipts during the ordering process;
4. No need to find redemption to prevent leakage
Use IC card to realize electronic transaction
Completely solve the trouble of redemption caused by cash or vegetable ticket transactions, and prevent leakage and corruption;
5. Timely settlement, convenient and fast
IC card deduction, settlement on the spot, both hospital patients are innocent;
Completely change the cumbersome situation of billing and settlement in the past, and eliminate the phenomenon of missed orders, lost orders and missed orders;
6. Have a comprehensive understanding of the hospital’s ordering business
All kinds of data summary and all kinds of list production are all automatically printed by the computer in a timely, accurate and fast manner;
Completely change the previous situation of manual collection and division of orders, repeated copying, and difficulty in checking errors and omissions;
Various reports can be printed out at any time on demand, which is convenient for purchasing, making, and delivering meals. Convenient for recording, verification and management;
Completely change the passive situation of non-standardized, untimely, frequent errors and omissions in hand-written reports, and not easy to expand functions.
7. Nutritional catering, a comprehensive understanding of the patient’s nutritional status
Make scientific and rapid evaluation of recipes, and make scientific and reasonable meal preparations according to needs;
Nutritional evaluation and analysis of patient orders, nutritional guidance for special populations (hypertension, hyperlipidemia, diabetes, cardiovascular disease, hepatitis, cancer, etc.) and the design and evaluation of balanced diets.
3.3. Program features
Stable and unified system platform: realize unified and centralized management of data from server to client. The system runs on Win98/ME/2000/XP. The hardware environment adopts a client/server architecture. The network operating system adopts WINDOWS NT/2000, and the client can adopt WINDOWS. Windows series operating system.
The database adopts: SQL_SERVER2000 and other large databases. The combined structure of Client/Server and Broswer/Server constructs a safe, stable and fast software platform. Use the C2 security level control of Windows NT/2000 and the three-level security control of SQL large database to ensure the safety and reliability of the information system.
Simple operation: The overall operation of the system is very simple. You can complete daily business operations with just a few clicks of the mouse, and really realize business processing at the fastest speed. I believe that as long as the user has experience in hospital ordering business and the ability to use the mouse It must be easy to complete daily business operations.
Powerful system management: Users can set parameters and various codes by themselves to adapt to their special needs. Powerful authority and password management ensure system security. Database backup, restoration and initialization, encryption and other functions can ensure data security. The system log function records all computer operations to ensure that information changes are well documented.
Powerful query and analysis functions: Provide grouped data browsing and combined query, users can quickly find the data you want according to their own wishes, provide a rich and varied graphic interface, and analyze various operations at any stage and any period of hospital ordering. Manage data; provide a concise, clear and comprehensive hospital ordering business report and be called by different levels of management; provide a powerful analysis function that predicts possible future situations based on existing data, so that hospital managers can adjust their next strategic goals .
Flexible procedural mechanism: Provide a flexible procedural mechanism to meet the management needs of hospitals in different periods of ordering meals.
[ad_2]
