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1. Project background
In the current era of rapid development of informatization, the development of hospitals has also conformed to this trend of development, but hospital informatization does not develop as rapidly as high-tech. The hospital is a patient-based service organization, and all developments are In order to better serve patients, the development of hospitals must consider the advancement of informatization as well as the financial capabilities of the hospital. While reducing the hospital’s financial expenditure, it should serve patients well, improve management efficiency, and reduce management costs.化系统. Based on the development of rfid technology, the hospital smart card management system conforms to this development trend.
Informatization is an inevitable requirement for the development of modern hospitals. However, at this stage, in addition to considering the advanced nature of the hospital’s informationization, the hospital’s financial affordability must also be taken into consideration at the same time. Therefore, it is necessary to select information that does not invest much, but can directly and extensively improve management efficiency and reduce management costs.化系统.
One opening advantage
The one-card system not only meets the needs of modern hospital management, but also meets the various needs of employees, patients, relatives who take care of patients, and other visitors. Its electronic management function block will enable the hospital to realize electronic management, improve work efficiency, and strengthen hospital management; Its electronic authentication function will enable everyone to enjoy the convenience of “one card in hand, worry-free seeing a doctor”; its electronic wallet function will also enable the entire hospital to have a “real cashless hospital”, which is the trend of modern hospitals in the future.
In order to provide patients with better hospital services, and at the same time to improve the efficiency of hospitals, our technicians have developed a computer management software based on a large number of in-depth inspections of various hospitals, while using IC card technology as a means to develop Digital hospital card system. The system better conforms to the actual situation of the hospital, such as: patient data collection, summary, and single purchase management, providing more scientific services for the development of the hospital.
2. Description of the digital hospital all-in-one card
Smart cards are cards issued by hospitals with functions of hospital affairs management. The card is issued to all employees, patients, relatives of patients and other visitors.
2.1 Card description
The smart card is a non-contact IC chip plastic card. Since it is the same size as a traditional bank card, and the non-contact IC chip is encapsulated in plastic, the existence of the IC chip cannot be distinguished from the appearance. In addition to the pre-printed information of the issuing unit, the card is also printed with the employee’s photo, serial number, card number, name and department name and other personal information of the cardholder when the card is issued. Therefore, the smart card can be used as an identity certificate in the hospital.
2.2 Card function
Identity authentication cardholders are active in the hospital, enter and exit various places, use various facilities, perform identity authentication and information management, mainly including:
(1) Personal basic information management, functions such as employee ID and patient ID;
(2) Functions such as access cards are mainly used for employee passages, isolation wards, and important medical rooms, offices, laboratories, pharmacies, material rooms and warehouses, etc.;
(3) Others.
electronic wallet
Cardholders conduct non-cash transactions in the hospital, form various payment relationships with the hospital, and settle through electronic wallets, mainly including:
(1) Canteen consumption, functions like a dining card, mainly for employees and relatives who take care of patients;
(2) Order meal consumption, with functions such as order card, mainly for patients with inconvenient mobility and medical staff who cannot leave their jobs;
(3) All kinds of payment in the hospital (such as registration), the function is like a payment card;
(4) Other collection and payment in the hospital.
2.3 Issuance and management of smart cards
The issuance of the smart card is completed by the relevant departments of the hospital (such as the personnel department or a special card issuance center). The main content includes batch account opening, prefabricated cards, printed cards, card personalization, and card issuance related to smart cards. The hospital collects the personal data and photos of the cardholders, enters them into the computer database, and then produces cards in batches.
The management of the smart card is completed by the relevant departments of the hospital (such as the personnel department or a special card issuing center). Smart card accidents include card loss reporting, reissuance, reissuance, account cancellation, card swallowing and other items.
3. “Hospital One Card” system plan
3.1 Overview
“Hospital One Card” is the application of smart cards in hospitals. It covers all aspects of the work and life of employees, patients and other cardholders in the hospital, including personnel information management, canteen dining, patient ordering meals, in-hospital payment and query management, etc. The carrier of cardholder information management is also an important facility for hospital logistics services. Since it is closely related to the daily management and life of the hospital, compared with other management information systems, the successful construction of the “Hospital One Card” can directly reflect the superior management quality of the hospital, and make it easier for employees, patients, relatives of patients and foreign visitors to experience To intimate care.
3.2 Functional description
(1) Central management module
The central management module is the management center of the system, including four sub-modules: resource management, card management, system management, and key management.
The resource management sub-module is the resource master control of user information, authority management and equipment management in the system, which is divided into three parts: personnel information management and authority management.
Personnel data management: including all users involved in the system, including users (hospital staff, patients, relatives of patients, other hospital staff), operators, system administrators and other relevant personnel in detailed text information.
Authority management: Different types of authority are assigned to managers and technicians of different levels and departments, and the corresponding login passwords are assigned, so that each person’s management rights and responsibilities are clearly distinguished, and the operation is well-documented.
The card management sub-module performs unified management of the entire life process of user cards, temporary cards, and operator cards in the system from issuance to recycling. It includes pre-issuance (pre-issuance of printing, card number assignment, etc.), card issuance (application type of issuance card) , Including electronic wallet), report loss, unlink, reclaim card, reissue card operator card management.
The system management sub-module provides functions such as system initialization, system parameter setting, machine password setting, card password setting, operation log, database setting, etc., to complete the maintenance of the entire system.
The key management sub-module manages the generation, issuance, update, storage, application and destruction of the root key, machine equipment key, and user card key in the system.
(2) Medical management module
This system is used for office procedures related to charges in the hospital. Smart cards are used as electronic wallets and identity authentication carriers for cardholders to see a doctor in the hospital. Cardholders swipe their cards at the front desk to confirm their identity, pay registration fees, injection fees, payment for medicines, and pay for medications every day, and conduct unified process management, making the hospital a clean, cashless place. It can be connected with the existing medical insurance system through the data interface.
(3) Consumption/payment management module
For parking billing of foreign vehicles, dining in the dining hall, and other payment items, the electronic wallet function of smart cards can replace cash transactions, increasing the cleanliness of the hospital environment, the safety of fund management, and the convenience of work processes. The consumption data of each consumption point in the hospital is uniformly uploaded to the central data server through the front communication server for unified processing. Each consumer terminal can independently perform consumption deduction operations, or it can be converted into a consumption system for real-time communication.
(4) Ordering management module
For patients with inconvenient mobility and medical staff who cannot leave their posts, catering staff hold hand-held terminals to the ward and work room. Patients and medical staff order meals according to recipes and deduct fees by swiping cards. The catering staff will go to the studio to download the relevant data to the order management system (computer) with the handheld device, and print a copy to the dining hall. Canteen staff deliver meals according to orders. The meal ordering model reduces unnecessary actions in the hospital and reduces the root cause of the spread of germs. At the same time, the use of IC cards to settle daily meals also reduces the financial pressure on the hospital, makes the flow of funds more transparent, and improves work efficiency. It greatly facilitates the management of the hospital.
(5) Fund Center Management Module
The deposit and withdrawal sub-module is mainly used for the cash recharge function of the smart card electronic wallet in the financial department of the hospital, including personal recharge and group recharge, for consumption and payment in the hospital. In addition, the module can also perform special operations such as “withdrawal” or “withdrawal without a card”.
The clearing management sub-module provides functions including data correction, data balance, data backup, data sorting, financial settlement, automatic transfer, data summary, statistical analysis, consumption query, etc., and performs unified settlement and settlement of all expenses involved in the “hospital all-in-one card” system. Transfer.
The subsidy management sub-module is mainly used by the hospital finance department to add subsidies to the electronic wallet of the employee’s smart card for in-hospital consumption. Including personal recharge and group recharge.
From the perspective of the entire hospital’s fund management process, the use of the smart card’s e-wallet function has changed the hospital’s previous “consumption before repayment (accounting)” capital operation model to “consumption after payment”. This has had a very positive impact on the hospital’s fund balance, liquidity and safety management.
(6) Query management module
Various public information of the hospital can be inquired through the self-service touch screen, such as hospital introduction, management system, charging standards, new services, etc. In addition, cardholders can inquire about their personal information, payment records, card use records, etc. through the self-service touch screen. In this way, it not only facilitates the visits to the hospital to obtain all kinds of public information by themselves, reduces the workload of medical staff, but also enables patients to conveniently check their own payment records, increase transparency, and improve the image of the hospital.
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