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RFID solution proposed
Due to the unique identification method and technical characteristics of RFID, it can bring huge benefits to retailers, suppliers and customers; it makes the supply chain system easier and more automatic to track commodity dynamics in an efficient way, so that the goods can be realized. Really automated management. In addition, RFID also provides the retail industry with advanced and convenient data collection methods, convenient customer transactions, efficient operation methods, fast and insightful decision-making methods, and other benefits that barcode technology cannot replace.
The application prospects of RFID in the retail industry
In recent years, RFID technology has been the focus of attention from all walks of life, for example, manufacturing, transportation, medical, food and other industries have different levels of applications, then how is its application in the retail industry? Woolen cloth?
RFID applications in the retail industry mainly focus on five aspects: supply chain management, inventory management, in-store merchandise management, customer relationship management, and security management.
1) Supply chain management was the first to use RFID in the retail industry, and it is currently the most used field of RFID.
2) In-store merchandise management At present, most department stores and supermarkets concentrate on some easily stolen or valuable merchandise.
3) The main content of RFID application in inventory management includes the use of fixed or mobile readers to scan the goods entering and leaving the warehouse and on the warehouse shelves to improve the efficiency of goods entry and exit, picking, and inventory; to increase the inventory of upstream suppliers Visibility, timely delivery; connected with the automatic replenishment system of the store shelves, timely replenishment, so that the inventory can be optimized.
4) RFID applications in customer management mainly focus on two aspects: self-checkout and improving customers’ in-store shopping experience.
5) The application of RFID in security management is mainly focused on preventing theft of goods, followed by the use of RFID identification codes to replace the original passwords to control the use of IT equipment or the access rights of certain important departments.
Inventory management
Through the RFID tag of commodity items, managers can make real-time optimal adjustments to commodity prices, effectively analyze commodity sales and demand forecasts, automatic commodity replenishment, purchase control, etc., and then construct a system that is completely based on consumer demand. Mainly oriented inventory management process.
Self-management
Through the cooperation of RFID tags and sensors, retailers can update the sales information of products in real time, monitor the quantity, arrangement, and dynamics of products on the shelves in order to replenish the products on the shelves, and achieve the consistency of planning and execution timeliness.
Customer service delivery
The application of RFID on the customer side includes kiosk (kiosk) applications, mobile devices, and remote POS system connection and other interactive convenient services to improve consumer satisfaction, for example: automatic consumption records when consumers take off goods , Through the self-service checkout counter, checkout with credit card, save the time of scanning each item at the checkout; in addition, through the radio frequency technology, plus the digital display set up in each corner The device can deliver real-time related product marketing information such as the products purchased by consumers and consumers’ personal shopping records, so as to achieve the ultimate benefits of personalized marketing.
Shortage management
Human errors, including incorrect return procedures, sales scan errors, incorrect pricing, and incorrect inventory counts, can cause losses to retailers, and losses due to shortage of goods can be as high as 1.5% of revenue. Therefore, in SBT, the issue of rights and responsibilities of shortage of goods constitutes a major obstacle to cooperation between suppliers and retailers, and the feature of RFID to track the movement records of goods is of great help to this, and it solves the management of goods in SBT operations. Issue.
Anti-counterfeiting and traceability of RFID in retail industry
The principle of anti-counterfeiting is to write the product identification number (ID), which is the anti-counterfeiting code, in the RFID chip. This ID is unique in all links such as production and sales; the chip is made into a label, and the electronic label is attached to the product to make it Become an integral part of the commodity. When the electronic tag is forced to separate from the product, the integrity of the product is destroyed, the product is deemed to have been consumed, and the anti-counterfeiting ends.
Food safety incidents such as tainted milk powder, skinny essence, waste oil, and dyed steamed buns have caused a lot of noise, and RFID food traceability is the most effective technical means to ensure food safety. Using RFID as an information carrier, and relying on technologies such as network communication, system integration, and database application, a set of information platform established by government supervision, sales and other links. Build a full traceability system to achieve records of every link in the entire industrial chain from production, processing, storage, and transportation to terminal consumption.
advantage:
1. No mechanical wear, anti-wear;
2. The physical interface of the reader ensures its own security;
3. Improved label password protection;
4. There is a mutual authentication process between the reader and the tag.
Application of RFID in supply chain management
Each supplier has an electronic label, which can be used for settlement, reconciliation, query and other applications based on the label (with uniqueness); in inventory management, the system can automatically identify the inventory of the required goods according to the electronic label on each package Information such as area, inventory quantity, storage quantity and time; in terms of member management, members can be identified quickly and effectively to better provide targeted services to customers entering the store; in cash register management, the cash register system can be In the case of intervention, the electronic label on the product is automatically identified, the total price of the product is automatically calculated, and the bill is automatically printed out when the customer arrives at the cashier area; in terms of product safety management, the monitoring device automatically monitors the unauthorized electronic label in the area If there is any abnormal movement, the sound and light alarm device can be activated.
Advantages: high degree of work automation, fast processing speed, without excessive human intervention in the processing process.
Disadvantages: The cost of electronic tags is expensive. When the cost of electronic tags cannot be reduced, the application prospect of RFID in the small and medium retail industry is not optimistic. However, because of its obvious advantages, it will be a development direction for a period of time in the future.
The use of RFID in cold chain logistics
In the cold chain logistics, from the completion of the collection to the loading, a business process of rechecking the turnover box needs to be completed in the middle. The main function of the turnover box review is to check whether the number of turnover boxes on the store’s storage space is correct, and whether there is “the turnover box belonging to the store is not in the store’s storage space, but the turnover box not belonging to the store is in the store. The phenomenon of “on the market’s collection of goods”. This process requires reviewers to scan all the turnover boxes once. If there are a large number of turnover boxes in each store, the time required is considerable, which may cause the collection of goods to be completed and the fashion car cannot be shipped.
The bottleneck of improving the efficiency of turnover box review is mainly caused by barcode technology. As we all know, when identifying a barcode, the scanner must be aligned with the barcode, and only one set of barcodes can be read at a time. However, radio frequency identification (RFID) technology can overcome the above-mentioned shortcomings in barcode applications.
RFID mainly uses radio waves to read or write RFID tag information. Therefore, not only can the reading distance be close or far, but also a large number of RFID tags can be read at the same time. More importantly, RFID can penetrate objects and identify RFID tags placed inside objects. Therefore, compared with barcodes, RFID has a very large technical advantage.
From the cost point of view, the cost of RFID tags is mainly composed of IC chips, antennas and packaging (the following are all 96-bit tags). According to data, the average price of passive high-band tags in 2003 was 91 cents, and now it is around 50 cents. If the volume exceeds 100,000, it can be reduced to 10 cents. With the advancement of integrated circuit technology and the expansion of application scale, the cost of RFID tags will continue to decrease. According to the forecast of the Auto-ID Center, in the case of mass production, the production cost of RFID tags can be reduced to as low as 5 cents, of which the IC chip is about 1 to 2 cents, and the antenna is about 1 cent.
In addition, the cost of RFID readers is also one of the factors affecting RFID applications. In fact, because the RFID system has huge technical advantages, it will bring about a substantial increase in work efficiency, which will reduce the overall cost of the system. In this way, the cost of adopting RFID is also worthwhile.
RFID system application promotion also involves the transformation of existing business systems. It is now possible to use RFID for the review of the turnover box. You only need to change the review method. The change to the business process is quite small, but the time used for the review will be greatly reduced.
After an enterprise used RFID for the review of the turnover box of cold chain logistics, the time spent on the review of the turnover box was reduced by at least half without major adjustments in the business process, thus making the interval between the completion of the collection and the end of loading extremely Greatly shortened, the time for logistics to transport goods to stores will also be advanced, which will increase the number of cold chain distribution stores and bring greater profits to enterprises. On this basis, RFID technology can also be extended to the use of the turnover box of the normal temperature logistics, replacing the bar code technology, and the advantages of RFID are further reflected.
Effectively improve the efficiency of dismantling and distribution
Disassembled distribution is a common form of logistics for chain supermarkets and chain convenience. At this time, a large number of turnover boxes are needed. These turnover boxes are distributed in enterprise distribution centers, stores and other organizations, and there is greater difficulty in inventory management; at the same time, turnover boxes are sorting , The outbound link requires a well-defined process to ensure accuracy and efficiency. RFID technology can improve the logistics level of enterprises in these businesses. The main points of application are reflected in the following aspects:
1. Install the RFID chip on the turnover box, and try to install it in a place that is not easy to collide or wear.
2. When generating the “packing list” corresponding to the “sorting list”, calculate the required turnover box of the product, generate the corresponding relationship between the store, the product, and the turnover box, and record the correct turnover box number during actual packing.
3. When the turnover box is out of the warehouse, read the RFID tags of the outbound turnover box in batches, record the time of each turnover box number, etc., and automatically complete the turnover box out of the warehouse and the goods in the turnover box.
4. When the turnover box is returned in the store, read the RFID tags of the turnover box in batches and record the return information of the turnover box.
5. Use the above process to manage the inventory of turnover boxes, and record the inventory distribution of each turnover box in the distribution center and stores.
6. On the basis of managing the inventory of turnover boxes, the inventory of turnover boxes in the distribution center can be realized in batches, and abnormal records are formed for inventory differences, and operators are guided to find out the reasons.
For normal temperature distribution, the use of RFID technology can greatly improve the efficiency and accuracy of the warehouse; for cold chain distribution, because it is inconvenient to scan the barcode of the turnover box during the sorting and warehouse process, the use of RFID technology can improve the efficiency of operations. And the accuracy of inventory management is more obvious.
Features of RFID retail solutions
Automated monitoring
It can remotely monitor all tags within the antenna range. The antenna takes different operations on the goods after different processing methods, and activates the alarm function for the goods illegally taken out of the safe area. The whole process does not require manual operation.
Long-distance data reading and writing
The RFID reader can read and write tag information at a long distance, and can process multiple tags at a time, and can write the status of the goods into the tags, so that the antennas in different areas can perform corresponding operations.
Counter sales automation
The use of electronic tags can realize the functions of the counter portable POS machine, and can complete the functions of sales, return, counter inventory, inventory, collection and other sales automation operations; at the same time, it can generate various statistical reports on the same day and send them to the headquarters or local offices. sales analysis.
Work offline
The RFID reader supports offline working status, and can work normally when the communication is interrupted. It can also alarm when reading the tags of goods illegally brought out of the safe area.
Automatic storage function
There is a Flash storage space inside the RFID reader, which can store the ID information of tags above 2W. When the reader is offline, the read tag information can be automatically saved in the Flash storage space for communication. It can be queried after it is normal.
Label encryption function
RFIDReaderLabels can be encrypted. Only readers that conform to the encryption format can read and write the labels, and no other readers can operate on the labels. At the same time, a password can also be set when operating the label to prevent others from stealing.
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