Shenzhen becomes a solution for handheld terminals in supermarket applications
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【System Overview】
Shopping in a supermarket requires not only cheap and good quality goods, but also convenience and speed for consumers. However, there are often long queues to check out at present. For supermarkets, due to the continuous flow of goods, it is very difficult for merchants to accurately grasp the goods information, and problems such as shortage of goods and excess inventory often occur.
The RFID-based supermarket solution is a set of multi-functional and efficient system implementation solutions that meet the needs of supermarkets today and in the future. The system makes full use of the advantages of RFID reading and writing distance, fast speed, flexibility and reliability, and closely integrates it with the typical business processes and characteristics of supermarkets, thus realizing automation, networking and efficient and error-free supermarket management.
【system structure】
The system structure diagram of the RFID-based supermarket solution is shown in the figure above. The whole system mainly includes hardware, middleware, application software, etc.
Hardware: Hardware equipment includes various RFID tags and read-write devices, as well as supermarket infrastructures such as smart shelves, smart access control, smart counters and other integrated RFID devices that we designed according to different industries and different product varieties.
Middleware: The functions of middleware include managing RFID reading and writing equipment, collecting, filtering, processing, and transmitting required event information to upper-level application software. Based on the business characteristics of supermarkets, we have developed middleware suitable for supermarket business processes to cooperate with the operation of the RFID system.
Application software: Supermarket application software can help supermarkets plan inventory, manage and monitor shelves and inventory, organize purchases, process sales records, and provide anti-theft functions.
The layout of the RFID system in the supermarket is shown in the figure below:
【System functions】
1. Warehouse management
For goods that are bound with RFID tags, the warehouse information and detailed information of the items will be automatically obtained by the recognizer and entered into the system, thereby saving labor costs for manual inspection and information entry, and avoiding accidents caused by manual entry Errors and time delays can realize the simultaneous operation of a large number of goods and the automatic entry of a large amount of data, which greatly improves the efficiency of the warehouse operation.
2. Cross distribution management
Cross-pickup is a special method of operation: when the goods are received, they are directly loaded and shipped, without storage and sorting operations, thereby reducing costs and accelerating circulation. The function of the detailed information of the goods and the specific physical location of the goods provided by RFID has greatly improved the efficiency and accuracy of the cross-distribution operation.
3. Position/shelf management
RFID technology helps users obtain intuitive information about the physical location of goods in the warehouse, and makes the movement of various goods in the warehouse more intuitive and efficient. The visibility of the goods on the shelves in the retailer’s supermarket helps managers to grasp it in real time and efficiently The quantity and details of the items on the shelf, timely replenishment and discovery of the wrong position of the goods, avoid out-of-stocks and fake out-of-stocks, and also play a greater positive role in the return and anti-theft of supermarket goods.
4. Sales management
The goods sold are automatically settled through RFID access control or account desk, and the system automatically updates inventory information and customer historical shopping information.
5. Customer information management
Through the RFID system, you can quickly and accurately grasp the customer’s various information, so as to make more targeted shopping guides and demand forecasts.
6. Logistics management
In terms of logistics management, RFID technology provides a technical platform for achieving efficient collaboration and information sharing between various nodes in the supply chain. Collaboration is achieved through RFID trigger event management; information sharing is achieved through information reading and writing of wireless tags; the characteristics of RFID wireless technology minimize manual intervention in the entire operation, thereby improving the efficiency and accuracy of logistics operations. When goods enter and exit the channel, the RFID tag can send out a wireless signal, and the information is immediately transmitted to the radio frequency reader, and transmitted to all links of the supply chain management department, so warehouses, yards, distribution centers, and even supermarket shelves The inventory dynamics of related commodities can be seen at a glance.
[System implementation suggestions]
The implementation of RFID-based supermarket solutions is of great importance. Here we recommend that customers adopt the following “five-step approach.”
1) Establish an efficient and versatile RFID work team, including management, IT, procurement, distribution, and finance; the team must work together.
2) Consult with the company’s partners: carefully analyze the inventory process, calculate the return on investment, select the most ideal RFID tag solution, etc., so as to formulate the best work plan.
3) The RFID team needs to find the ideal “starting point”: where do we start? The place or field that best reflects the change is the more appropriate choice. If a company has multiple supermarkets, it should implement RFID solutions in two to four of them; if the company does not have branches, it should be applied in one of the areas.
4) The next step is the application link. It is best to use two days or one week to complete the labeling of RFID single-product tags, and then run the entire system. Fast execution will give you ample reaction time, and there will be no panic when the “deadline” comes. It is recommended to sum up every two weeks, or “review”, to evaluate whether the RFID system is working well.
5) Evaluation is the last step of the entire application process. Collect valid data to measure the rate of return on investment, and find out the powerful information through experiments.
[System advantages and benefits]
The application of RFID solutions in supermarkets can produce an ideal return on investment, which is mainly manifested in the following points:
Real-time monitoring of retail stores to reduce out-of-stock rates and improve service levels
Improve operating procedures, reduce costs and error rates, and increase operating efficiency
Accurately forecast demand, reduce inventory, and improve cargo turnover
Increase consumer experience and realize humanized and personalized services
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