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1. System background
With the rapid development of the domestic economy and the extensive needs of information, business communication, and entertainment, various forms of public communication activities such as exhibitions, conferences, performances, and sports events are becoming more frequent. The number of participants in these public activities is generally as few as a few hundred. As many as tens of thousands of people, it has brought great challenges to the staff of exhibitions, performance organizers and venue management as well as their event management.Use advancedRFIDThe technology combines database technology, positioning technology, communication and information technology to effectively solve the problems of exhibitions, conference venues, sports competitions, concert ticketing and information management. The ticket management system based on RFID technology not only solves the problem of traditional tickets, but also achieves revolutionary breakthroughs in improving customer satisfaction, improving customer experience, and providing relevant departments with information collection and available value-added services.
2. System workflow
● Registration
Visitors should fill in the information collection card to register before entering the venue, so as to print tickets and follow-up information collection and statistics. The online registration subsystem can be combined with the online registration subsystem to register in advance to avoid congestion.
● Get tickets
The information entry personnel enter the completed information collection card into the database and make corresponding tickets. The tickets have basic information (such as name, unit, etc.) of the visitor.
● Entrance
Visitors wear tickets directly through the entrance channel. RFID reading equipment effectively recognizes and automatically releases tickets. If the tickets are invalid, expired, or exceed the limit, the alarm will be prompted.
● Booth
For interested customers, with the consent of the other party, exhibitors can use handheld devices to identify the customer’s RFID e-tickets. After the exhibition, they can retrieve their personal information, booths viewed, and stay time in the database after the exhibition. Perform analysis and print.
● Export
When leaving the exhibition hall, you must pass through the exit channel. RFID reading equipment can effectively identify and automatically release. If the ticket is invalid, it will prompt an alarm. It is also convenient to record the time of the customer’s stay in the exhibition hall and count the number of people in the exhibition hall.
● Ticket recycling
In consideration of environmental protection, visitors can throw RFID tickets into the recycling bin after leaving the exhibition hall.
Three, system characteristics
● The system has a full range of real-time monitoring and management functions
● Eliminate the economic loss caused by forged tickets
● It can effectively prevent the entry of people without a ticket, and strengthen the safety protection measures of the venue
● It can accurately count the visitor flow, operating income and query ticketing, eliminate internal financial loopholes, and have significant economic and social benefits for improving the modern management level of the venues
● Provide information classification and value-added services by classifying the different identities of exhibitors and visitors
● Through long-term data accumulation and analysis, we can accumulate market dynamic data of related industries
● For the organizer, it has made revolutionary breakthroughs in improving customer satisfaction and improving customer experience.
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