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1. Project background
With the development of computer technology, the application of computer software and related control hardware has penetrated into various fields. In terms of ticket application, the electronic ticket system appeared earlier. In recent years, with the acceleration of the construction of digital scenic spots in my country, the application of electronic ticket sales and check-in management systems has gradually become popular in various places. The use of electronic ticket management system has many practical significance to users:
Standardize the ticket sales and check-in process, improve work efficiency, and enhance user management and image.
Eliminate the economic losses caused to users by bad behaviors such as fake tickets and scalping of tickets by tour guides, and safeguard the interests of users.
Give full play to the advantages of computer management, provide timely, complete and accurate query statistics related to ticketing, provide accurate and detailed data for daily business management and project decision-making, and provide strong support for the realization of scientific management.
An important part of the construction of digital scenic spots is the development trend of modern enterprise management.
2. System overview
The Zheyun electronic ticket system consists of the following parts:
Ticket office: ticketing equipment, ticketing software
Ticket checking office: ticket checking equipment, entrance channel control equipment and ticket checking software
Computer room: system database server, electronic ticket system management software
Other equipment: data transmission equipment and network, communication interface converter, UPS backup power supply, etc.
Recommended supporting facilities for users: a closed-circuit monitoring system that monitors the entrance channel, ticket office, etc.
WEB application: need network line, online payment platform, short message service platform, etc. support
Three, the solution
3.1 System structure diagram
3.2 System function
3.2.1 Software function overview
The ticket sales and inspection system is mainly composed of the ticket sales system, the ticket inspection system, and the ticket management center, as well as functional modules such as membership management, tourist (audience) management, and employee management.
The fare collection system realizes the electronic, automated, and networked computerized comprehensive management of the ticket sales and check-in process. Ticket checking, ticketing, and management center form a complete system to synchronize the data uploaded by each ticketing point and ticketing point with the data of the central server in real time to ensure the safety, rigor and reliability of data management.
Ticket sales software has functions such as ticket sales, refunds, group ticket purchases, discounts, shift statistics, and ticket sales inquiries;
The ticket checking software realizes the automatic ticket checking function, which can control different channels according to the ticket type, with voice prompts for ticket checking, LCD information display and release signals; the ticket management center software has functions such as basic settings, inquiries, statistics, and report output. The visitor (visitor) management system has functions such as registering visitor information, analyzing information, real-time statistical control of the number of people in the park, and reporting information.
Read and write card issuance, IC card issuance, fingerprint collection, portrait capture, second-generation ID card recognition and other ticketing methods, and can be flexibly configured through the ticket management center, which can realize the compatibility and coexistence of multiple ticketing methods in the same system.
Flexible ticket settings: you can customize the media, ticket prices, ticket sales method, validity period, number of times, etc. of various tickets;
Strict financial management: manage the entire process of ticket production, warehousing, requisition, ticket sales, refund, and handover statistics to ensure clear ticket and payment responsibilities and accurate data. Strict ticket type and discount authority management function, which can specify any ticket seller’s available ticket type and discount fare.
Perfect customer relationship management function: customer management: contract management of contract units, travel agencies and other customer units, give different preferential discounts, and accurately record and statistically analyze the sales performance of customer units to provide refined management of scenic spots. Stable customer source and provide accurate data.
Tour guide and driver management: It has the management function of ticket discount, points and rebates for tour guides and drivers, and encourages tour guides and drivers to actively expand the source of customers.
Tourist origin management: According to the information of tourist origin, carry out statistical analysis and clarify the direction of market promotion.
Membership management: with annual membership card (quarterly card, second card, monthly card, etc.) membership management, and local residents’ admission management functions.
After the ticket sellers finish their ticket sales every day, they print out the shift report, and after the ticket prices match, they will sign and hand over with the supervisor.
4. System advantages:
RFID technology and encryption technology are used to realize the anti-counterfeiting of electronic tickets and eliminate counterfeit tickets.
Simple management and fast ticket sales of electronic tickets, tourists directly swipe their cards to check tickets, realize automatic ticket checking, and solve the problem of queuing for ticket purchase and ticket checking.
It is conducive to the effective management of resources in tourist attractions, improving the management efficiency and resource allocation of scenic spots, and realizing management informatization.
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