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1. Overview of self-service query
1.1 Analysis of the status quo of self-service query
The self-service inquiry system is an electronic inquiry system gradually developed with the deepening of electronic informationization. It fully applies electronic, network and information technology to serve the people’s lives and production. Due to its high-quality, fast, and convenient characteristics, its coverage area has expanded rapidly. It not only plays a great role in the image dissemination of the organization, business and process introduction, and the publicity of rules and regulations, but also beneficial to enterprises, agencies and the public. Good interaction. Therefore, self-service query systems are playing an increasingly important role in various industries from government departments, enterprises, teaching, tourism, finance, and people’s lives.
1.2 The development trend of self-service query
With the rapid development of China’s economy, major state-owned banks and commercial banks have expanded rapidly. At the same time, major banks are competing to improve service quality and increase hardware investment. Therefore, various types of self-service terminals such as ATM, CTM, and BSM are increasing rapidly. At present, the computer control parts of various self-service terminals generally use branded commercial computers and industrial computers. Brand computers have high performance and moderate prices. However, the rapid replacement of commercial computers has forced users to switch to a different type of mainframe within three or four months. At the same time, financial computer requirements are very complicated, such as multiple serial ports, multiple parallel ports, sound cards, network cards, dual graphics cards, and multiple I/Os. Users have to add more boards to achieve their goals. But this will inevitably increase the cost, which will also bring two fatal problems: compatibility and computer failure due to unreliable ISA/PCI features. Although general industrial computers can solve the problems of stable long-term supply and long-term work. But the price is very high! Often make your product lose market competitiveness. Now North China Industrial Control has launched an industrial-grade embedded machine, which has the price of a commercial computer and the quality of an industrial computer. It is really an ideal choice for users of financial terminal equipment.
2. Self-service query description
2.1 Introduction to the composition of self-service query
ATM, or automatic teller machine, is the most common self-service banking device. It provides one of the most basic banking services, that is, cash out transactions. Some full-featured products can also provide envelope deposit services. You can also inquire about the account and change the password on the ATM. As a self-service financial service terminal, in addition to providing financial business functions, ATM also has multiple functions such as maintenance, testing, event reporting, monitoring and management. This requires the embedded intelligent platform to provide corresponding expansion ports, with high reliability, flexibility, availability and security, and sufficient scalability. The schematic diagram of its working structure is as follows:
3. Requirements for self-service inquiry
The multifunctional self-service system can make full use of the hardware resources of the terminal equipment to complete most of the corporate, savings, and credit card business except cash transactions. At the same time, it can also facilitate the expansion of various intermediate and emerging businesses. Specifically, the solution has the following characteristics:
3.1 Reduced the face-to-face service of traditional bank counters. Saved operating costs for the bank.
3.2 Convenient placement/convenience for customers, but also invisibly attracted more units and individuals to become customers of the bank, thereby increasing the economic benefits of the bank. Release human resources and concentrate superior resources in order to better serve the bank’s major customers.
3.3 Self-service financial services are not limited by time. The 24×7 self-service makes the traditional counter service model embarrassing.
3.4 The capital investment of self-service financial services is much smaller than that of counter branches, which is conducive to the expansion of the market by banks.
3.5 The self-service terminal, through its simple and friendly operation interface and powerful functions, can realize almost all private business and some public business except cash deposit and withdrawal business, including passbook re-posting, bank card accounting information inquiry and printing , All kinds of transfer services, all kinds of agency fee services. It also has functions such as banking image promotion.
3.6 Self-service terminals can complement each other with bank counter services, greatly alleviate bank workloads, promote the promotion of new businesses, improve the image of bank services, and increase industry competitiveness.
Fourth, the block diagram of the self-service query system
5. EVOC Embedded Motherboard Specifications
5.1 Features of EVOC Embedded Motherboard EC7-1816:
Support Intel® Celeron® M CPU, Intel® Core™2, Q9400, QX9650, E8400 and its quad-core Core™2Duo, and other series of processors, FSC bus frequency is 80/1066/1333MHZ
Support 2 DDR3 memory slots 800/1066MHZ, maximum support 4GB
Use INTEL G41+ICH7 internal integrated display, support VGA, DVI, and its dual display
1 PCI slot
5.2 Specific parameters of EVOC Embedded Motherboard EC4-1812CLDNA:
Structure standard: Mini-itx
Processor: Intel® Celeron® M CPU, Intel® Core™2, Q9400, QX9650, E8400 and its quad-core Core™2Duo, and other series of processors
System chipset: INTEL G41+ICH7
System memory: 2Xddr3 SO-DIMM800/1066, maximum support 4GB.
On-board video: adopt INTEL G41+ICH7 internal integrated display, support VGA, DVI and dual display.
On-board LAN: Provide 2 10/100/1000Mbps network interfaces, support network wake-up and network start function
On-board audio: HDA audio interface, supports MIC-IN, LINE-IN and LINE-OUT
Storage controller: 2 SATA
Multiple I/O interfaces: eight USB2.0 interfaces, six serial ports (COM2-6 supports RS-232, COM1 supports RS-232/422/485 and wake-up, COM2/3/4 supports RI 5V/12V optional), A PS/2 keyboard, a PS/2 mouse
Watchdog timer: 1-255 seconds or minutes, 255 levels, watchdog timeout interrupt or reset system
Digital IO: 8-bit GPIO
Expansion bus: 1 PCI slot
Power supply: ATX power supply
Dimensions: 170mm×170mm
Working temperature: 0°C－ 60°C
Relative humidity: 5%-90%, non-condensing
5.3 Ordering information
Six, summary
EVOC’s “EVOC” industrial control products are well-known brand products that have been tested and approved by the market for many years. Its products have flexibility in configuration, safety and stability, environmental adaptability, scalability and extensibility, product cost-effectiveness, and customer service. unique advantage.
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