Chengdu Medkin Card Cinema Line Electronic Group Buying System Solution
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1. Analysis of system requirements for cinema theaters
(1) Requirements for the electronic annual ticket management system of the cinema line
1. Definition: An electronic annual ticket management software based on the public network and theater local area network that uses IC card as the carrier and can realize quasi-real-time data interaction and statistical management.
2. Product description
(1) System properties
It is a cinema electronic annual ticket management system that runs under the operating system platform above Windows98, and version 1.0 is a C/S (client/server) architecture design. The network version requires a local area network and a broadband wide area network of more than 10M.
(2) Development background
Solve the management of electronic annual tickets for various theaters, and facilitate the rapid and effective operation of electronic annual tickets for various theaters.
(3) Topological structure
Central server-(public network connection in quasi real-time)-theater server-(local area network connection in real time)-ticket terminal
(4) Software features
System operators are required to have the operating level of ordinary Windows systems. System maintenance personnel must have knowledge of database management.
2. System characteristics
1. Effective means to increase profits
The main function of using card to manage ticket sales is to attract new customers and retain old customers. Long-term and effective gathering of a large number of customers, to maximize potential customer resources, so that the company’s sales and profits can be increased quickly, and at the same time, through the preferential policies of group ticket cards, consumers have also received tangible benefits. The return becomes a fashion consumption.
2. Easy to use
For chain operations, customers only need to hold a user card to consume at any theater in the chain, which greatly facilitates the majority of movie lovers and increases the company’s reputation.
3. Pre-stored value, convenient for consumption
One of the functions of the user card, which can be used as an electronic wallet to collect the customer’s deposit in advance, and deduct the consumption amount or number of times from the card every time it consumes. There is no need to use cash to pay and avoid the trouble of finding change;
4. Efficient management
Data processing speed is fast. After data processing, the software can provide various reports. Through this system, the customer’s credit card consumption is unified management, summary, and statistics. Through the statistical analysis of the business data in a certain period of time, the operator can analyze the business situation in order to adopt the corresponding business and promotion strategies.
5. Make full use of customer resources
By analyzing customer consumption information, we can formulate targeted promotional measures to provide customers with more appropriate services. Form interaction with customers, deepen the impression, and promote consumption;
6. Marginal effect
Realize the comprehensive informationization of customer service, effectively control all customer resources, influence and drive more consumer groups through existing customer groups, and exert its marginal effects;
7. Security
The software is strictly encrypted, the hardware reading device and the software are synchronously encrypted, and the card and the reading device have a secure communication mode. All smart cards are strictly encrypted and initialized and cannot be copied, ensuring your safety in use.
8. Expandability
This system is a self-developed product, so it can customize the specific function modules required by the user according to the needs of the customer, and add various related information of the user on the control interface, such as: company name, address, and printing company logo on the user card Or patterns, to promote the image of the theater, etc.
Three, system function overview
Based on the common ground of the annual ticket system and the group ticket system, and taking full consideration of the cost, development cycle, function expansion and other requirements, the company develops a management system suitable for both group ticket and annual ticket according to customer requirements. The system can realize secure information upload and download between the central data server built on the public network and the sales terminals of the cinemas. The electronic group ticket carrier can be read and written on each terminal, and customer consumption details and redemption details can be inquired. The central server can realize the overall classification statistics query. Various sub-function module programs should be able to run under the Microsoft Windows 98 and higher operating system environment.
(1) Background management:
1. User management:
(1) Server-side user authority setting
On the server side, set up system administrators (globally highest authority, global user authority can be set and adjusted), statisticians (global statistics, query, report generation, etc. authority), operator authority (backup server data, management authority, system Card permissions)
(2) Client user authority setting
The client sets the theater manager (local highest authority, can set and adjust the local user authority, blacklist management), local statistics (local exchange statistics, report generation, etc. authority), customer query (after inserting the IC card, the customer can be redeemed globally Detailed query), salesperson (local exchange, renewal)
2.Card management
(1) Card issuance (card sale)
a) Newly-made card: Built-in card number code, and use this as the unique identification of the card. The card is activated by the cinema terminal card sales operation, and the card code information is automatically entered into the database.
b) Old card: The old card is reissued to new customers for use. This option is set in the recharge interface to mark the time when the card is reissued. When the customer queries the consumption details again, the card issuance time is the starting time for query. All data records of this card since the first issuance of the card are still kept on the central data server. The card number will not change from beginning to end. After the last redemption in the card is completed, the system should automatically record the card number and mark that it has been recovered. You can use this to check the number of cards that should be recovered in each movie studio on the day and the corresponding card number.
(2) Validity period
Set the card validity option in the recharge operation interface, and the system automatically defaults the validity period to be valid for one year from the day of recharge (adjustable).
(3) Renewal
After the card’s validity period expires, you can readjust its validity period through the renewal interface (or adjust it in the recharge interface)
(4) Blacklist
According to the card number, the designated card can be included in the blacklist. When the card is used again, the ticketing interface will show that the card has been included in the blacklist and cannot be used for consumption. Normal use cannot be resumed until the card number is removed from the blacklist management.
3. Statistics query
(1) Client statistical query
a) Customer consumption details query
After inserting the card into the card reader, customers can perform a list query of all consumption details (including consumption time, consumption location, redemption, The number of times, the type of consumption (video tickets, selling items), the remaining amount, etc.).
b) Local statistics query
The personnel with the corresponding authority in the cinema can perform a list query on the recharge and consumption details of all local users (the query scope is limited to local consumption or recharge records), and the query conditions can be based on time period, single day, card number, number range, salesperson , Consumption type, etc. to perform detailed list query, and automatically perform data statistics, various query results can be exported as an Excel table format file for storage.
(2) Server-side statistics query
The statistician with the corresponding authority on the server side can run the query function module to call the server data through the local area network to realize the statistical query function. The statistical query range can be based on the global consumption and recharge records. The query conditions can be based on studio, single day, card number, number Perform detailed list query for segment, salesperson, consumption type, etc., and automatically perform data statistics. Various query results can be exported to Excel form files for storage.
4. Front desk sales management
(1) Login
After the salesperson starts and runs the front-end client module, he minimizes or hides it after logging in through the user name and password authentication, the program continues to run in the background, and the corresponding card reader port is monitored for data.
(2) Exchange
The exchange operation window interface is simple and easy to switch. After the customer brings the card close to the card reader, the background program automatically monitors and reads the corresponding information in the card, and at the same time automatically pops up a small operation interface that displays the current card number, the remaining times and can manually input the number of deductions, click to confirm and pass the card reader The data in the card is read and written, and the interface displays the corresponding changes in the data and stores the operation records in the local database. After the card is taken out of the card reader, the redemption operation interface is automatically closed or hidden.
(3) Card management
After the customer card approaches the card reader, the redemption interface pops up. Click Cancel, and the redemption interface no longer appears; activate the client program running in the background, and select each option in the card management menu to perform the corresponding operations. (See 1.2 each description for details)
(4) Customer inquiry
After the customer card approaches the card reader, the redemption interface pops up. Click Cancel, and the redemption interface no longer appears; activate the client program running in the background, and select each option in the statistics query menu to perform corresponding operations. (Refer to 1.3.1 description for details)
5. Card Type
(1) Card type setting
The server side can be used to add card types and set a single amount. The card type needs to be selected when making the card. The card can identify different card types when used in the cinema terminal.
(2) Card type management
Recycled cards can change their card type through card manufacturing again
(1) Data
1. Data Communication
(1) Local area network communication
The central data server conducts data calls and business operations between the local area network and the operating machine through the local area network.
(2) Public network communication
Each cinema client terminal realizes data uploading and downloading through the public internet and the central data server.
2. Data storage
The central database stores the operation records and management information uploaded by all cinema terminals to the hard disk for storage; each cinema terminal device only stores local operation records and management information (for quick local data query), and continuously automatically downloads from the central data server Download and update the local customer information database, and at the same time continuously upload its own new operation records and management information to the central server, so that all the cinema terminals and the central server can update the data at any time. The theater terminal needs to access server data through the Internet when performing customer information query operations.
(2) Security
1. Data Security
(1) The central database needs to have local automatic backup function and network remote backup function, and the database will be backed up regularly. Once the server crashes or virus infection occurs, the database can be re-established immediately by restoring the backup data.
(2) If the cinema terminal database crashes, it can be restored by downloading it from the central database via the Internet.
(3) If the central database and the terminal database crash at the same time, you can rebuild the local database by reading the last consumption record in the card (including: card number, remaining times, last consumption time, location), and upload the reconstruction center database, Can minimize risks and losses.
2. Cyber Security
(1) The central data server must install a firewall and anti-virus software on the premise that the communication port is unblocked to avoid virus infection or malicious attacks.
(2) Encryption of Internet transmission and communication data to prevent theft.
(3) Install anti-virus software on the cinema terminal to prevent the spread of virus infection.
(3) Hardware
1. Cinema Terminal
It can share a computer with the theater ticket terminal to reduce the construction cost and facilitate the operation of the ticket seller.
2. Central server
The central data server needs to run stably for a long time, and choose a stable server brand and operating system.
3. Cards, card readers
As the carrier of the electronic group ticket, the card plays a very important role in the entire system. Therefore, a card that is safe, hard to damage, large storage capacity, stable data storage, and stable in reading and writing must be selected.
4. Network construction
The cinema terminal uses its existing local area network as much as possible, without additional network equipment. The server side plans to build a new local area network to ensure the security of the server and the convenience of operation. You can also rebuild the network according to the actual situation.
(4) The use process of electronic group ticket sales
1. Sales
Electronic group tickets need to be sold in the form of group purchase, and the number of recharges for a single ticket is not less than 10 (also can be defined). The single settlement price of various card types is agreed between the company and each theater. This unit price is written into the system when the card type is set, and is used as the basis for the settlement amount in the statistical report.
The card making and recharging functions are on the company’s server side. When making the card, select the card type and write the corresponding number of times, and the sales staff of each studio will settle the corresponding payment when purchasing. The card will not be officially activated until the card issuance (card sales) link.
2. Movie ticket redemption
Each movie studio formulates a non-electronic group ticket redemption method for different movies based on its own business situation, and announces the method at the movie theater box office, and can be inquired by the audience through the movie studio consultation phone. The commissary also uses the single amount of different card types. Make consumption.
Chengdu Medkin Card System Co., Ltd. was founded in 1996. It is a professional company engaged in the research and development and production of magnetic stripe, barcode card, contact, non-contact IC card and all kinds of card reading and writing equipment, system equipment, software, etc. And sales of high-tech joint-stock companies. It is the largest manufacturer of professional card series products in the western region.
Address: 805, Block C, Oriental Plaza, No. 229, Zhiquan Section, East Street, Chengdu
Website: http://www.mind.com.cn
Phone: +86 28 86080831
Fax: +86 28 65555330
Post Code: 610061
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