Restaurant Service Solution: Wireless Ordering System

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  Introduction to Wireless Ordering System

The application of the wireless ordering machine prevents the service staff from running back and forth between the kitchen, the cash register, and the guest tables. Send the dishes needed by the guests to the host through the handheld PDA. The kitchen order printing program will automatically print out the dishes ordered by the guests to the corresponding stalls (automatic leaflets) according to different production rooms. The kitchen production staff will make comparisons after receiving the printed receipts. , The staff at the food outlet makes the food scheduling according to the menu; the cashier does not need to enter the customer ordering details again, the system data is entered by the ordering staff once and shared with other departments; the cashier does not need to manually calculate the guest consumption amount again, the system automatically calculates The guest’s consumption amount; the service staff only needs to send the received payment to the cashier to make change when the guest asks to check out. This greatly improves efficiency and avoids many problems such as handwriting in the manual mode, slow serving speed, incorrect price of the dish, slow checkout speed and error, and fraud that is difficult to supervise and prevent; the application of wireless ordering makes service The staff is more focused on responding to the customer’s service needs. The serving speed is accelerated, the checkout speed is accelerated, the checkout error is reduced, and the fraud phenomenon is effectively controlled. In short, the benefits of wireless ordering applications are numerous, but it requires the boss of the business to make a large investment at one time, and it also makes the business management more dependent on the system.

Wireless ordering machine application diagram

Features of wireless ordering machine system

1. Wireless ordering machine: Through a wireless PDA with wireless function (or wireless ordering device, wireless ordering machine, wireless ordering treasure), the waiter can use the system to order, add, return and remind customers anytime and anywhere. Operate dishes, slow dishes, etc., and instantly transmit the data to the cashier and kitchen. The kitchen printer will automatically sort and print the order information to each kitchen.

2. No wiring required: The front desk of the system uses wireless network and handheld computer technology, so that the front desk users can walk around in the business hall or private room freely, and use the system freely to serve customers without having to arrange any network lines in the lobby or private room. Affect the restaurant environment.

3. Easy to operate: The front desk uses a PDA (or wireless ordering device, wireless ordering machine, wireless ordering treasure) as the client, all operations are pen touch or keyboard input, so the operation is very convenient, especially suitable for Used by waiters with poor computer skills.

4. Complete functions: The system functions include daily operations such as ordering, opening a table, adding dishes, returning dishes, giving dishes, set meals a la carte, set meal returning dishes, set meal adding dishes, reminding dishes, slowing dishes, etc.;

5. Fashionable and beautiful: The wireless smart handheld computer has a fashionable appearance and a brilliant color screen, giving guests a refreshing feeling, thus playing a brand effect.

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