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I. Introduction
The modern customer-led business model is gradually replacing the product-led traditional business model. Continuously meeting the individual needs of customers is the key to the success of an enterprise. For the logistics of colleges and universities that have gradually completed the system reform, accurately grasp the needs of school teachers and students. Customizing products and services according to needs, and allowing a wide range of commodities to flow reasonably according to needs through effective channels has become the focus of attention. If university logistics wants to achieve the above goals, it must be based on scientific management ideas and advanced management methods, and informatization construction It is an essential part.
Shangqiu Normal University is located in Shangqiu City, Henan Province, a national historical and cultural city in the hinterland of the Huanghuai Plain in the junction of the four provinces of Henan, Shandong, Jiangsu and Anhui. Shangqiu Normal University is the only provincial general undergraduate college in Shangqiu. The school covers a total area of more than 2,000 acres, with a total construction area of 640,000 square meters, an area of 271,200 square meters for teaching and administration, and a total area of 132,400 student dormitories. There are five student canteens with a square meter, and a total of about 25,000 teachers and students.
Shangqiu Normal University is a rapidly developing university, but development often coexists with challenges. Due to the increase in the number of schools, the school’s logistics and catering system is also facing unprecedented challenges. To this end, Tianjin Nankai Sun High-Tech Development Co., Ltd. and the Logistics Development Center of Shangqiu Normal University have joined hands to build an information logistics platform.
As an excellent IT system integrator and application software developer, Tianjin Nankai Sun High-Tech Development Co., Ltd. has adapted to the trend of digital and information technology in the society, keenly grasped the bottleneck of logistics in colleges and universities, and insisted that “products represent character and service is endless”. idea. In 2008, the “University Logistics Logistics Management System 2008 Edition” was launched. The purpose of this system is to help college logistics establish a systematic, full-process, and dynamic integrated logistics and information flow. A logistics information management system integrating capital flow.
2. Customer needs
2.1 Problems of original customers
With the improvement of the overall living standards of the society, teachers and students have put forward higher requirements on the taste and nutrition of dishes. This means that the original ingredients of a dish have to be increased by several kinds, which means that there are many types of business, the variety of goods to be distributed is complicated, the range of customers is wide and the needs are different, and the amount of information processing is large.
While the logistics group is operating within the logistics center, it must conduct business with external resources (such as bulk customers, goods suppliers, etc.). Since it cannot record and track the flow of each commodity in each link at any time, once a problem occurs It is extremely difficult to implement responsibility, that is, to find out when, where, who, what kind of error occurred, and what remedial measures were adopted. Cannot report inventory status in time. When searching for documents, the efficiency is extremely low due to manual searching, etc.
Three, the solution
Design principles and focus
In addition to the system design that meets the general principles of practicality, economy, standards, scalability, and easy maintenance, by analyzing the entire business process of the logistics center and combining the characteristics of efficient logistics flow, we determined that the overall structure of the system should follow: the flow of goods in each link The main line is to use various document return hooks and financial payment verification as control methods to improve the efficiency of logistics and logistics by providing information feedback to users flexibly, quickly and accurately.
The main business process of the 2008 version of the logistics system is mainly based on the canteen ordering as the source of logistics, and the entire purchase, sale, storage and use of the entire purchase, sale, storage and use are automatically managed through the network connection. When purchasing goods, the purchasing department enters the voucher, the supplier takes the warehouse receipt to the warehouse and the warehouse staff signs and confirms, the supplier returns the warehouse receipt to the purchasing department, and the bill is used for unified settlement at the end of the month. When leaving the warehouse, each canteen will place an online order and go to each warehouse with the delivery slip. Each warehouse can directly handle the in and out of the warehouse, and the information is transmitted to the server of the procurement department through the network for unified management. The central leader can query these data through the Internet.
Four, system function introduction
a) Demand summary: When the inventory in each canteen is insufficient, you can submit an order plan to the purchasing center through the “commodity order” function in the “order management”;
b) Centralized procurement: The purchaser receives the orders from each canteen, summarizes and splits them, and then begins to organize the supply of goods. If the existing inventory in the warehouse of the purchasing center can meet the order requirements, the canteen can be shipped out of the warehouse. If the inventory is insufficient, you need to place an order with the supplier before leaving the canteen.
Functional module diagram of logistics system
c) Material delivery: After the canteen receives the purchased and delivered materials, it can allocate physical objects according to the actual needs of each team in the canteen.
d) Material return: If the purchase, canteen or team needs to go through the process of returning the material after receiving the material, you can perform the reverse operation with reference to the delivery process.
e) Cost accounting: the financial staff of the procurement and canteen shall conduct cost accounting according to the current business situation. After the complete and timely entry of income and expenditure information, the system can automatically carry out inventory management and cost accounting, and can provide relevant statistical reports.
f) Leadership query: Department leaders can conduct comprehensive queries on system operations, such as monthly inventory, operating profit, profit and loss, and commodity price fluctuations. At the same time, the system can also provide a printing function of related reports.
g) System security verification: The system uses USB Key to verify the signature of legal clients.
Five, the implementation process
After Shangqiu Normal University put forward the needs of enterprise informatization and found Tianjin Nankai Sun Hi-Tech Development Co., Ltd., the two parties conducted many discussions and consultations on business and technology, and formally signed the contract in July 2010. In the course of the next month, the school selected the relevant persons in charge of various relevant positions to actively cooperate with Nankai Sun, and promptly put forward the problems that they are most concerned about and the goals to be achieved. The school had many discussions, and finally the two sides cooperated to complete the “Shangqiu Normal College Logistic Logistics Information System Project Demand Confirmation”. Then began about one month of training and implementation. Under the guidance of superiors, the specific implementation personnel of both sides devoted themselves and cooperated closely to overcome the difficulties of people and technology, so as to make the project arrangement, design, progress, quality, and service stages The smooth implementation of the project has been reliably guaranteed, and a mutual trusting comrade-style friendship has been established throughout the process, and a wealth of experience has been accumulated.
Six, experience
The construction of informatization in colleges and universities is a complex system engineering, so the factors that affect the implementation effect are all aspects, but the main contradictions and the main aspects of the contradictions must be grasped.
We believe that the key factors that affect the success of enterprise informatization construction are: people, training, software, hardware, and data. Grasping these key factors is a necessary condition for successful implementation. Among these many factors, the human factor is the most important and the main contradiction.
Informatization is the reform and innovation of the current business. It will inevitably involve the reorganization of business processes, impacting the interests and working habits of the original business personnel, and this is resistance. Therefore, it is necessary to complete the preliminary preparations for the project and set up a leading group, that is, to emphasize the “principle of first-in-command”, and the human factor is also reflected in the understanding and cooperation between the two parties.
The implementation of the system is a brand-new topic for all levels of personnel, so training and training effect assessment is an insurmountable and inconvenient important process. Software is the soul, and hardware is the support. Therefore, the hardware system must be configured according to the operating requirements of the software and the requirements of the company’s data flow and concurrent access. Incorrect data will lead to an ineffective system, or even a negatively beneficial system. The perfection and correctness of data depend on the perfection and improvement of management. The perfection and accuracy of system data is the pursuit of improvement of management level.
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